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LD Automobile Services

5.0 (1 review)

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

3.4(14 reviews)
2.3 km

One of the best customer experiences I have ever had, all of the guys welcomed me and made me feel…read morecomfortable during my first car rental experience. Alex went above and beyond to make sure that I was very well taken care of and happy with the car that they gave me. You don't meet too many people in day to day life that go out of their way to help, and Alex went above and beyond. Will rent all cars from here in the future & refer all of my friends to this location. Wish there was more than five stars as an option. Thank you guys!

Absolutely the worst location. My 2-week reservation was cancelled because I arrived 2 hours late…read moredue to a genuine emergency. They made no attempt to contact me before cancelling. This completely ruined our Christmas / New Year family vacation. Despite having cars visibly available on the lot, I was told nothing was available, which was simply not true. The staff were unprofessional, dismissive, and dishonest, and their behavior felt discriminatory and disrespectful. I am filing formal complaints with Enterprise corporate, the Attorney General's Consumer Protection Division, and the BBB. Do not use this location. For the time being, the staff should start reading and following their own company policy regarding reservation hold times, which is clearly published here: https://www.enterpriserentacar.com.au/en/help/faq/how-long-will-my-booking-be-held-for.html

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

3.4(16 reviews)
7.8 km

I feel bad about updating so late. I was reached out to…read moreboth the regional manager and the Enterprise location general manager, Joe Both were very apologetic and Joe was very surprised to hear all of this happened and he said he was not informed of any of it Joe offered me three days free rental. Joe greeted us with a smile when we took a road trip last week to Ohio. Car ran nice was clean and overall no issues at all. I'd say a good recovery.

Beginning my experience with Enterprise from the beginning was bad I was given a vehicle that was…read moredirty . They were rushed when I arrived to get the vehicle and told me that this was all they had I did not notice how dirty it was until I started driving it but at that point I just kept it after driving it for a few weeks I was pulled over by a police officer because the license plate on this vehicle had expired 4 or 5 months ago I'm lucky that I was not given a citation or a ticket by the officer I took the vehicle back the next day and told the employees about it but they were not apologetic or concerned that I was driving a vehicle that had expired plates they then gave me another vehicle that I drove for a few days at the time that I began renting the vehicle I was told that because of my insurance that I may have to pay for the insurance on the car and at that time I just said okay I guess if the insurance company doesn't cover it then you know I I would probably have to cover it after returning the car I was advised that they had not heard from the insurance company and they were going to bill me for the insurance so I again said to him while I don't think I should have to pay for it and they advised me to call the insurance company I then got a charge on my credit card for $746.60 I don't know if they tried to get the insurance company to pay it they told me I had to contact her and I just said to them I will try and contact them blah blah I then called the insurance company and they told me they had not received the bill or any communication with Enterprise I will never ever rent a car from Enterprise ever again ​

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LD Automobile Services - carrental - Updated October 2026

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