Zero Stars. Placed…read morean order on 11/9/24. Received confirmation email that order was processing but was paid in full. And despite sending several emails and calling a number that just answers with hold music and nothing else... I have requested a refund. Still no communication whatsever. STAY AWAY.

Five enthusiastic stars for this wonderful business. Mark is a gentleman business man who knows…read moreexactly what you need for your fireplace, wood burning stove etc. Whether you have a palatial space in Westchester or a more humble wood need in Howard Beach, I cannot recommend this place enough!

Excellent experience from start to finish! We've been using them for 6 years, their customer…read moreservice is truly outstanding ~ friendly, responsive, and they clearly care about their customers. The wood itself is the best I've ever had: perfectly dried, burns beautifully, and their white birch is top quality ~ the smell is incredible. Highly recommend Vermont Good Wood for anyone who wants top-quality firewood and a company that stands behind its product!

My only complaint was that it took a little longer than expected to get my first delivery. But the…read morewood is excellent quality and the guys delivering the wood did an excellent job setting up the rack and stacking the wood and were very friendly.

Omar is a great guy and has an incredible team. I have used him several times for both planting…read moretrees (a Norway spruce and 16 green giants) as well as tree removal, stump grinding, etc. He is extremely professional, timely, and gives very fair prices. I would recommend Omar to anyone - if you aren't using him you're missing out on the best!

I cannot recommend Omar and Pinesbridge Tree Service highly enough…read more Omar was at my house minutes after I called him and gave me a very reasonable quote to take down and remove two large trees from my front yard. He and his crew arrived promptly as scheduled with an impressive caravan of professional equipment. They did everything we agreed upon - including stump grinding, chipping, and clean-up - plus more. He also gave me welcome advice on some less than healthy bushes on the property. In addition to the excellent work, Omar is extremely professional, a gentleman, and absolute pleasure to talk to and deal with. I wouldn't hesitate to use his services again or to recommend him to anyone in need of tree work.

I was told by more than one person how great Bill is at WTL. I called and asked for a consultation…read moreon my property for both treatments and pruning. The guy who came for the treatment consultation (Bartlett) was very nice, professional and had answers to my questions. Bill's partner who came to quote the pruning was nice enough but when I asked for a price, I was given a very vague answer that it would cost "X" but "X" wouldn't guarantee that the job would be complete. So I asked 2 more times what would be the cost to complete the job and finally I got an answer but it was 2X! Significantly higher than anyone else. I decided not to go with them. I was disappointed I didn't get Bill. Everyone said he's the honest one. He's the knowledgeable one. I noticed my neighbors aren't using WTL anymore either. Be careful when you sign with them. Make sure you read your contract. Be sure your quote is to complete a job, not just for part.

This company must have been terrific in years past, given how many of my neighbors recommend them…read more Sadly, not anymore. They took down a bunch of troubled trees. First, they screwed up the permit, filing an inaccurate description of the property. Whatever. Then, they failed to show up on the day of the appointment. Annoying, but forgivable. Then they did the work and I paid up. And then, last month -- three years after the job -- the local government writes me to say the permit was never closed. The company promised the village that we would replant seven trees. That seems like a sensible rule, and we will comply, BUT the company never bothered to tell us this and left the permit open. And when I called them to get their help closing out the permit, they ignored me. When I persisted, the guy who did the job, Remy, came out and said this was not his problem. But the village had sent me his permit language on his letterhead promising to do something he never did and never discussed with me. Surely that makes it his responsibility. He reluctantly said he would take care of this and then disappeared. I left messages for the owner, Bill Davies. He never responded. This is shady behavior.

Great firewood; split and kiln dried, delivered on schedule and stacked neatly. Will use them…read moreagain!

Always great service. Wood stacked neatly and in the right spot. I use them every year.read more

The first thing you see on the Timberline Website is "Call us for Free Estimates" I did call, told…read morethem I want them to look at 2 evergreens with yellowing leaves. I again asked them if the estimates are free the person who answered the phone said "absolutely". Two days later someone from Timberline called to make an appointment and told me the estimate costs $200. I told him that is not what the website or the person who answered the phone said. He told me the estimate is free only if we cut down the tree. That is not what is written. How can you trust a place that has false advertisement and lies before you use them . Every other arborist I call give legitimate free estimates.

Did an absolutely beautiful job. Careful of other shrubs and bushes. Trees in question were in a…read moredifficult spot .Workers were so careful of skylights and roof very organized and professional. My husband grew these trees from babies , I couldn't believe he was going to have them cut down because they were encroaching over roof . My daughter and I saw your company working on a property near by and encouraged him to call and NOT CUT TREES DOWN.. They are still with us and beautiful. They cut and manicured others in backyard trees as well . Highly recommend!!

Bought a cord from them and couldn't be happier. Quick service and simple to deal with. Will…read moredefinitely use them again.

From the owner: The Smarter Way to Buy Firewood—Purveyors of Fine Firewoods From Around the World. Cremium means…read morefirewood in latin.