1. LC Smith

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Alexandria, VA

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LC Smith

1.0 (4 reviews)
Closed • 7:00 am - 4:00 pm

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Daltile, Marazzi Sales Service Center

Daltile, Marazzi Sales Service Center

(4 reviews)

Mixed experiences here. The merchandise is of high quality and my past selections worked out well…read more I like seeing the Daltile products in my home. However, my most recent experience did not lead to a purchase. This business operates by appointment only, and an employee has to look up the price of everything. This makes it hard to design on a budget. If you choose something and find out it's too expensive, you have to start over. I wanted to look at Daltile's merchandise and develop my vague design idea with the help of an employee. The employee seemed impatient with my idea and price questions. The employee's ideas weren't bad, but I wanted a completely different style and color scheme from the suggestion that kept coming my way. This business won't sell directly to the homeowner. If you want to create your own design, you might spend a couple of hours at Daltile looking at merchandise and getting an initial price. Then your contractor has to place the order. Then you as homeowner get a "discount." What's behind this cumbersome process? It makes sense if the contractor spends time creating the design, but not if you develop the design at Daltile. Probably the best use of this business model is to have the contractor do all of the designing and ordering. If you trust your sense of design, it's faster and cheaper to buy tile at a hardware store or online. For this project, I ended up spending two happy hours staring at tile at a big-box store and bought some tile there. Then I went to another tile business, where an employee helped me with the emerging design, and bought the rest. Everything I bought at both of those other places was in stock. As with all design work and product research, you'll want to determine the value of your time and skill, your contractor's time and skill, and the merchandise you are choosing.

Wow. Yes you do need an appointment -- but well worth the phone call…read more What a great experience with Mary. Tile selection was amazing. Mary helped guide my choices to create several cohesive looks. She also provided guidance, e.g., pointing out when tile finishes would make for a slippery floor. Pricing was also made available.

Granite Outlet

Granite Outlet

(2 reviews)

We were recently in the market for a new granite countertop to complete our kitchen remodel. I…read moresent out requests for bids from every local granite place I could find on Google. Granite Outlet was one of the first to respond with a quote. I had high hopes for them. Unfortunately, once we examined the market a little more, Granite Outlet proved to be high cost-wise, and worse, their service proved to be insulting. After receiving thier quote, we decided to stop in to look at the granite slabs and see if there were any potential cost savings we could find. We were met by a steely eyed manager who assigned us to one of their sales team members. The mustached rotund fellow who got assigned us couldn't have been less interested in us or our needs. Perhaps it was because we didn't look like the usual 55 year old housewife who looked to be their average customer. Perhaps it was because I decided to wear grubby basketball shorts, t-shirt and flip flops. Or perhaps it's because he doesn't have a modicum of customer service skill. After asking him to revise our quotes with several different granite colors, he plugged them into the computer, returned 10 minutes later, and thrust the printouts in our hands with no words, explanation, sales pitch, nothing. Then he waddled back to his "office" and left us there. Great. It was at that point I knew I would need to Yelp about the experience. With the housing economy dropping, these granite and kitchen remodel places should be showering their potential customers with jewels and pastries while offering slices of delicious pie, not making them feel uncomfortable and unwanted. We ended up going with Richstone Granite who proved to be friendly, cheap, and professional. Nice work Granite Outlet for a thoroughly putrid experience.

That's kinda funny. My husband and I went through the same experience as you did. We also picked…read moreRichstone! because they were very helpful and professional. I regret wasting my time with Granite outlet. I saved over $700 with Richstone. Plus, I picked out my own slab :) Granite outlet's Santa Cecilia was not even close to Santa Cecilia that Richstone had. I seriously don't know how Granite outlet is making money with that type of material and service. I am so glad that I went with Richstone :)

LG General Contracting - Gorgeous

LG General Contracting

(17 reviews)

We've trusted Leo and his team at LG Home Improvement for multiple home projects over the years,…read moreand our latest renovation was no exception. What started as a kitchen renovation expanded to include a new fireplace, updated stairs, and new flooring throughout. We couldn't be happier with how everything turned out! One thing that truly sets Leo's team apart is their attention to detail and respect for your home. They clean up at the end of each workday, take great care to protect your furniture, and cover everything properly to minimize dust and debris. It's clear that they take pride in their work and care about the experience of their customers, not just the finished product. If you're looking for a reliable team that delivers quality workmanship, treats your home with care, and makes the renovation process easier, I highly recommend LG Home Improvement. We're very happy with all the updates to our home and wouldn't hesitate to trust Leo and his team with future projects!

I reached out to Leo based on his amazing Yelp reviews. We needed help putting our house together…read moreafter discovering mold in our kitchen and basement areas. He arrived on time to our first appointment and listened to every part of the project. Leo then provided an accurate and easy to understand quote by his deadline. When the work began his crew arrived on time and Leo was there to introduce me to his team. He walked through and confirmed details with the onsite project manager. During the week, the project went really smooth. His project manager would let me know the progress of the project each day. They were open to our questions and adjustments. They also offered their opinions on where we should place or move lights, which paint to use, etc. Not only did Leo and his team finish the job on time, they did an excellent job. It is so nice to have our home feel like a home again!

LC Smith - contractors - Updated October 2026

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