Still waiting for my packages since January 26th. UPS system say one thing and they won't deliver…read more I've called nothing changers! I hate UPS smh

This ups location has been holding my packages for 10 days straight now. They first arrived 2/1/26…read more I understand the initial delay but since they put priority on new packages coming in, they now have trailers and trailers full of extra packages that will get delivered eventually. Like I said, it's been there for 10 days and I don't count on it coming this week. Terrible business. The BBB needs to investigate the carelessness.

Prices are competitive , and employees at the office and extremely welcoming. Easy access to units…read moreand clean. Look no further :)

Have stored at Telegraph Self Storage. Working with Chris recently, have nothing but praise for…read morehow this company handles their business. I returned to Telegraph Self Storage after Public Storage ripped me off by raising monthly rental and extra $150/mo after only 4 months! That would NEVER happen at Telegraph Self Storage.

I had to PAY MONEY to have this package held at a store because delivery to my house was delayed by…read moreweather. This turned out to be a waste, due to UPS' horrible phone policy and terrible customer service reps. Weather is one thing, but alter your service or hours on google so customers know what to expect. I have a time sensitive package to pick up, now late by more than a week because of weather, and called earlier in the day to ask about hours regarding the bad weather. The phone number listed is a 703 area code, but forwards to a general Customer service line. The customer service rep was snappy about me "calling the wrong number" and wouldn't forward me to the store. I left work early to rush over before the listed hours of 7pm and got to the store at 6:55pm to a sign that says "closed for weather, sorry for the inconvenience." Well this wasn't just ONE inconvenience, but THREE, all because of lazy service. After I collect my package, I will be switching all my personal deliveries to the post office, where at a minimum, I know I'll receive my packages appropriately. Lazy service makes me sick and I'd leave zero stars if I could.

I had an unusual thing happen when I shipped a return to an auto parts supplier and UPS delivered…read moreit back to my house. The tracking info from the original return says there is a delay which is weird. I went to the UPS Store in Lorton where I had done the return and they were no help. The informed me that they are a franchisee and not UPS. The customer service was completely absent. I would recommend using a different UPS Store than the Lorton location.

As far as employees go for FedEx, this location has very kind and helpful ones. I've used scanning…read moreand copying and printing services here and have been satisfied each time. Parking is usually available out front, sometimes I've had to park around the side. Price is standard, pricey in my opinion, but it is what it is if you need these types of services.

Consistent problem with getting people to follow directions and instructions for delivery. Package…read moreis constantly dumped at the front of the street even when front gate is open without delivering on front porch. Rating them one out of five on their site is a joke as it doesn't do anything to get any action. The personnel are not well informed to look into online information For instruction delivery. Management locally can be left messages but never call you back. Online system when packages delivered with a rating does not work you hit the rating number of stars and it takes you to some other site so their websites not even working. What a disappointment.

I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

I have a few items going into a private home 30 miles away. All My Sons Movers want to charge me…read more$2,500! The other company I am looking at said at most the move would be $700. All My Sons movers should be ashamed.

We enjoyed their service with moving. I loved the lady I…read moreworked with and she took notes, listened to my needs and communicated the expectations and the movers were efficient, came with all necessary tools and were professional. I didn't need to worry about anything and had a great chat with a few of the movers while packing. I'd recommend their service!

I worked with Yuriy to coordinate the details of our move from VA to NC. He was very personable,…read morehelpful, and responsive. Moving is one of the most stressful things people experience. Especially when it's another state. He made the process seamless and handled any questions or concerns I had in a timely manner. We opted for the movers to pack our things. The movers were on time and worked diligently to pack everything. They labeled everything by room which made it easy for me to unpack and find what I needed once everything arrived. I called several moving companies and pricing was very fair. I highly recommend using them for your next move.

Giao hàng chậm trễ khi khách gọi nhờ giải quyết thì đỗ lỗi cho khách. Không bao giờ gửi hàng ở đây…read morenữa.

They are having a promotion for $2.98/lbs to SÀI GÒN and $3.50/lbs to another places for Christmas…read moreand New Year season.

A decent location. Yet it can be really busy. True most USPS locations are. The employees here are…read morepolite and helpful. Sometimes the line can cause, Kevin and Karen's to show who they are. That type of drama is best avoided. One advantage USPS has is cost. Occasionally I'll ship items for sale, through EBay or other platforms. This one works for that. They are much less than UPS and Fed Ex. That's why I'm here occasionally. Definitely try mid afternoon if you can here.

Several employees on duty at all times, automatic machine open 7x24…read more The ideal post office!

I just had the absolute worst experience with a driver from Wilson Trucking Corporation. The…read moregentleman refused to bring our package into our suite, leaving it at our front door. It was a large water cooler, which is awkward in size and not ultralight. When I asked him to bring it in -- he flat out refused. It was on a small palate that could fit through the door. The driver then proceeded to tell me that it was attached to the palate and that he would not cut the metal banding. I COULD NOT believe this guy's attitude. He told me that we was not responsible for basically doing anything but setting it down in front of the door and getting my signature. I asked him to take the palate and he refused to do that as well. As soon as WE cut off the metal bank and pulled in off, he hightailed it to the elevator. Worst delivery service EVER! If I had an employee that lacked basic customer service skills, I would fire that person on the spot! It' is clear by the other reviews that they are not concerned about the consumer or their reputation.

I scheduled a freight shipment through freightquote.com and Wilson Trucking was the sub-sub…read morecontractor on the pickup. Here's what happened: -I called freightquote.com around 11 am on the 18th to see if Clear Lane Freight Systems could pick up early. -I didn't receive a response, so around 3:30 pm I called Clear Lane to check in. They told me that the subcontractor they had hired, Wilson Trucking, could not support the pickup today or any day. -I panicked and called freightquote.com to figure out how to fix it. They suggested that I figure out how to get the shipment to the terminal myself and said they would refund the cost. -Completely unprepared, and without the assistance of a company who had the exact tool I needed, (Wilson and their liftgate truck which I had paid for) I hired a flatbed tow truck to drag the pallet up and deliver it to Wilson's terminal. -I asked Wilson what kind of truck with a lift gate they had, and they said they had several, most of which were out of state, and only one of which was available to cover all of Baltimore/Washington. The guy at the dock basically said it was booked solid running all over the area. This leads me to believe that Wilson is over booked. They had scheduled and subsequently canceled a pickup they didn't want to do. Then they didn't tell anyone about it. I wound up on the receiving end of their failure. This pickup was completely possible. I say this from my actual experience as a truck driver and mover. Any truck, including a tractor-trailer with a lift gate could have done it. I know it from the fact that I was able to get it done at 6pm on Good Friday in an unfamiliar city with no notice. However, I paid a company to do it, and they completely failed.

Called Residential Express for a full-system replacement quote in October. Was pleased with the…read moreexperience, which simply involved taking measurements and asking what changes I might want with the setup--much better than the high-pressure sales pitch from the bigger companies in the area. We pushed off the replacement thinking our unit would survive one more winter, but of course of furnace went out unexpectedly in the middle of the night during one of the coldest stints of the season. Called Residential Express the following morning, they pulled up my quote from 4 months prior, verified the price hadn't changed and were able to schedule me for a full HVAC replacement the next day. Freddie and Flavian arrived on time and were very professional moving through our house and working in our backyard and utility closet. They explained any changes they needed to make, went over the new setup and recommended service intervals, and hauled all of the old equipment away, leaving our house looking better than when they arrived. Very happy with our experience with Residential Express and wouldn't hesitate to use them again.

RES installed new HVAC in September 2021. Freezing temps last night and my heat wouldn't kick on…read more Needless to say, it's cold in the house. Literally wearing a sweater and two sweater wraps. New HVAC filter, reset breaker. Thermostat batteries are fine. Still not kicking on. Sent Yelp message to RES because they have always been quick to respond. And they did this time as well and the woman who gave me a call was nice and tried to help. Pretty disappointed that they can't quickly swing by today. From what I've read, it's likely a dirty flame sensor or the ignitor switch (neither of which is a long job - I just don't have the tools). HVAC less than 5 years old, so parts are under warranty with RES; however, I had to call someone else. Bottom line: Someone else is coming today, but I could end up paying for parts. Kind of feels like my current needs weren't lucrative enough for RES to make a concerted effort to swing by.