First time dealing with DEETEE and was very impressed. I was shipping a barrel to Jamaica and…read morewanted to know when was the latest it could be shipped. The representative took the time to help me over the phone and informed me that the barrels are actually shipped out of Jax so it was needed sooner than later. She made sure the paperwork was taken care of and everything was perfect before I left. Very friendly, yet efficient service. This will not be my last visit! LD

From the owner: Deetee Freight Enterprises provide safe and secure Ocean and Air transport from its Jacksonville,…read moreFl. base to the Caribbean, Central, South America, and beyond. We handle your freight with a personal touch, ensuring expeditious transfer from our warehouse to the shipping phase. Deetee plans and routes your cargo economically, making it highly beneficial to our current and potential customers.

Worst service ever. I watched while the employee tried his best to charge everyone that walked in…read morethe door with Amazon return. He wanted to charge me $2.80 to print a label! Absolutely would not type the number in. Another customer had box and label and he told them that it was not the right type of box. Another customer had no box needed type of return and he wanted to charge her for a box even after she showed him that she filled it out and it was supposed to be free. Every other ups just dumps it in a plastic bag and moved on. This guy should work for the DMV as he enjoyed saying no way too much.

I've used this location on multiple occasions to pack and ship packages as well as notary services…read more Everyone working here is super friendly and helpful. After saving my bacon today by looking thru my past transactions and providing the tracking information for a missing shipment (I'd lost my original receipt) I decided it was time to give them the credit they deserve for providing excellent service.

My go to place for shipping! They can package, print off your label, and send your stuff on its…read moreway. They are so helpful and friendly and even helped me send off a vacuum one day. I'll continue to come back here.

By FAR the best place I have ever used to mail a package! Anne was amazing! She downloaded the…read morefile that I needed, printed it AND did it correctly, unlike Staples. She mailed it and it was actually received and signed for UNLIKE the Post Office mail that I sent via certified mail. Anne was not only knowledgeable and efficient, she was extremely pleasant and professional. I will never mail from any other place again!

Needed help with a U-Haul reservation. Ray was amazing and very helpful. He saved the day! We were…read moreable to get everything we needed. Great customer service.

From the owner: We offer a wide range of services, including packing, shipping, mailbox rentals, copy and print…read moreservices, passport photos, and notary services.

Brandt was very helpful and professional. Knowledgeable about products. This UPS store is not the…read moreone I normally use as it is not as close as the one I do frequent. However, I will likely travel out of my way to use this one in future due to excellent customer service.

Took my son's laptop (brand new gaming in original packaging), a computer backpack, a gaming…read moremousepad, Xbox controller, and 2 new shirts here to have them boxed and sent to my son at his military base. It took the guy six tries to spell my son's name correctly (spelled it J-a-c-k-s-x-n, and then deleted his last name, then made everything lower case...) after I spelled it every time for him, and he even spelled Phantom, f-a-n-t-o-m and couldn't figure out why it didn't like the address. Then after paying $56 for this box and another, he tossed the pile on the counter behind him and told me to have a good day. Um, no. I looked at him and said "I'm not leaving until I see those packed". What does he do? He disappeared in the back with the pile (out of sight) and then reappeared with the box closed and sealed. Seriously!!!? I rolled my eyes and stormed away. Dear owner, employees need to show a person their stuff in the box and seal it IN FRONT OF THEM!!! If everything does not show up complete and on time, owner, employee and I are gonna have a come to Jesus moment! Yes, I insured the package, but it's not like they list the inventory.

The gentleman here are so nice and helpful. Never have had a bad experience. Wish I would have…read moreknown to come here for all shipping, stamps, etc when I moved here to Jax 5 years ago. Never wait in line like the horrible UPS across the street.

Called about an important package with a medical device and no one answered the phone during normal…read morebusiness hours What to improve? Answering a business phone is essential for any business that wants to survive. This is a company I would think twice about using.

Chad's team was efficient, courteous and prepared to do the job CORRECTLY! Im glad that I gave them…read morea try!

I chose this company because it had great reviews. The owner replied quickly, that was another…read morepositive attribute and he would reply anytime during the day of moving when I had a question. Now for the bad. They ruined my sofa, I thought they put furniture on top of padding so it doesn't get grease on the fabric? Black grease on the side of the sofa. Second thing, they were suppose to bring a 3 man team and ended up with 2. More time it takes, more money. At the end, at bill paying time they took off $25 for the third person not showing! Thirdly, they sure chat up with my hubby. Hmmm, more time, more money. The time sure stretched out. Finally, that I know of right now, they put boxes wherever! I clearly had each box marked as to which room it goes. They would also ask me, I finally started saying "what's the box say?" Moving is stressful as it is, I would know, I've done it every two years most of my life (military). This was pretty stressful. I also tipped generously because I know moving "stuff" is not easy. When I move again, because I get restless in one place, I may have to find a different moving company.

$4.08 for 2 pieces of paper. FOUR DOLLARS AND EIGHT CENTS for someone to spend 20 seconds printing…read moreoff a required return label. I was already purchasing supplies at the store so I didn't just "use" their services without some benefit to them. If you're buying boxes etc the cost to print the label should be waived. Shame on the manager Cali as this is a location specific fee. This is why the corporations keep getting richer and the average American is struggling more than they ever have. I've only recently started taking the stance that price gouging needs to be reported on otherwise we are never going to see it improve.

This is my go-to UPS Store whenever I need to fax copies to the clerk of courts, make copies,…read morereturn Amazon items, use a notary or send items out. The employees here are very hard working and efficient. There's usually a line due to all of the Amazon returns, but it moves quickly. I have never had issues with parking even though this location shares a lot with other popular restaurants and retail stores. Just fast, friendly and efficient service!

Their customer service I had been trying to contact them about my unit and the insurance I have…read morebeen paying I wanted to check to see if I could drop the it to lower my payment after 4 days of waiting for a manager to call me back or email me Now I find out as of June the insurance is mandatory and plus I have to pay a late fee.

GET YOUR STUFF AND MOVE OUT ASAP!!! I absolutely hate that this company took over. After 8 years,…read moreI've been renting my storage unit and have never had problems until recently. The monthly charges fluctuate every month and not consistent. There are problems with rats and vermins all over the property. Customer service is a joke, I've contacted them every week hoping to get a response from the manager or someone higher up. They will not give you any information except that someone will call you back and they never do. It seems very shady that you can't speak to a district manager about the ongoing problems. There are SO many other rental units. I was willing to pay anything to get my stuff out of there and couldn't be happier. Stop giving them your money

This is my second time using PacknShip and Andrew was both very professional, helpful and funny. He…read morewent above and beyond to help me with shipping my items. So much easier and faster than using the postal service. Prices are also very good.

Excellent service, pricing, and attitude. I went in for notary services, and plan a return for the…read moreshipping of a firearm.