Everything was so much easier with Atlas! We had some of our items shipped. Atlas was able to move…read moreour boxes from point A to point B efficiently. All our items were in good condition. And the staff was very helpful to us. They even have an app so we can track our boxes. Upon arrival of our boxes, the staff in Atlas were helpful as well, they were able to deliver quickly to our doorstep!!!

They picked up the Box on 1/22/2026 and until today (4/25/2026), the Box has not received yet. In…read morethe tracking info, it shows that the box is in their warehouse in the Philippines for 2 weeks now. It is so hard to communicate with their customer service, they seems not to care.

I'm so thankful that remittance is now available at shipping centers. Some remittance centers are…read morealready available but what I noticed was remittance at shipping centers is way cheaper particularly with LBC. It saves me a lot of time and effort. I've always been given the task of delivering money from Las Pinas to Pasig or vice versa. Plus, the trip going there takes around at least a hundred pesos when compared to around less than a hundred pesos if you just remit the money via LBC. The transaction is also easy and wouldn't take you more than five minutes especially if you already have the LBC ID. I was also able to pay my friend for a commission to make a cowl for my Batgirl costume. She lives far up North in Bulacan and I, on the other hand in Pasig. It would cost a lot if I had to travel all the way there compared to the 20 pesos remittance fee.

LBC I believe is a business that has served as a godsend for many people in the Philippines. Being…read morea country that receives remittances from overseas day in and day out, I can only imagine how convenient and useful LBC has been for them. In my case, I was able to experience the reliable and efficient services of LBC both as a receiver and as a sender. I sent money to a friend whom I owed as they requested that I do it via LBC so I acquiesced. My money was there in no time. I've also received packages here completely hassle-free from the other side of the metro. Seamless and service-oriented.

If I could give them a negative star, I would!…read more I made a Yelp account just to post this. This mailing service does indeed pick-up your parcels and attempts to ship your items to destinations but they do such a bang-up job! I have had such a terrible experience a few years back, using their service to send some documents to a client abroad in the USA in the attempt that I would pay less than LBC. I should have thought twice! This was in Dec. 2015. Once my mail was shipped, they lost it and wouldn't help me enough to retrieve my package! Of course, my client was already worrying and I had to constantly email them. I even got a notification that my ticket was solved already so I had to email so many times. The representative "Anna" just keeps saying that she will coordinate with the Int'l representatives. Then I had someone call UPS in USA, they said they already coordinated with Xend about a refund but Xend takes SO long! We had started talking January, only by Feb did they confirm my mail was lost, and told me the steps in getting a refund. March 21, 2016 was my last email to "Anna" and DID NOT get a response anymore from her. It's like going through a needle's hole. I had to follow up, never did they give me the hint of initiative in making things right. Come April 2016 I tried to email them again. A new person replied with the name "Alex" and you know what? He mistakenly attached a LONG thread of emails of complaints and etc with another client of his. Way to go! That was the last display of "mistakes" or should I say, incompetence from Xend. I was sure then that I wouldn't see even a peso from my refund if their correspondence was that terrible. What nonsense. That AND the fact that they commit errors that lead to sharing of your private data. I can still access the conversation of that stranger with Xend, of course their addresses were in the conversation too! 2 years passed, my GOD I made the same mistake of trusting them. Now my parcel (as a receiver) is LOST yet again! You know what, it would be okay if they ACTUALLY coordinated with clients but all their hotlines don't work. They give out temp. hotlines that DON'T work either! Just check their Facebook page to see the hundreds of people who have resulted into commenting on their posts just to get noticed/help.

XEND IS NOT RELIABLE NOWADAYS…read more I purchased from online seller and currently having a bad experience. The seller used XEND courier. see details below PICKED UP FROM SHIPPER (metro manila) Destination: MEYCAUAYAN CITY,BULACAN Sep 18, 2017 TRANSFERRED TO D&G Sep 21, 2017 IN TRANSIT Sep 19, 2017 This is my shipment. In actually it was on Saturday, 16th September, that they picked up my parcel from seller, thus they wrongly indicated the pick up date as 18th September. And as you can see Xend TRANSFERRED TO D&G courier. Up to this date, September 26, I still have not received my shipment, this shows XEND and D&G are unreliable. Meycauayan City, is just boundary of (Valenzuela) Metro Manila, so why does it is taking forever?!? Again to emphasize, I am still horrendously waiting, for 10 days already, and counting! This is unacceptable courier service! I sent SEVERAL emails and phone texts to XEND, and XEND did not give me direct answer if my shipment/parcel will arrive. they just said they're sorry. F*CK! i don't need sorry note! What i need is my shipment! I usually purchase online. so far XEND and D&G Courier, were the ones that pissed me off. in contrast to JRS and LBC, were pleasant. IF you do not believe in my review, then google search "XEND COMPLAINTS" , you will be surprised there are flooding complaints against XEND.

Unreliable and unprofessional. They are hard to get in touch with when you need to ask why they…read morestill haven't picked up your package. On their website, they claim speedy delivery and practically guarantee it but the reality is, they cannot handle the volume of bookings they get. They provide false advertising of their service and offer dismal customer service (if any). They don't even have an option to cancel booking in the event you've been waiting with no word from them for 2 days. I'd get a different courier if I were you.

From the owner: We pickup your parcels at your door steps without additional fee and minimum. For as low as Php 50…read moreonly. Unlimited weight for all Metro Manila deliveries.

poorest customer service reps. they stole my package. its been 2 months and its still not…read moredelivered. i will not use lbc to send packages again!!! i havebto give a 1 star in otder to post a review. it should really be 0 stars!!!!!!

LBC is the biggest and the best courier in the Philippines. Their presence is strong locally and…read moreinternationally with branches in the US, Canada, Hong Kong, Brunei, Germany, Spain, South Korea and Taiwan. I'd say LBC is the fastest courier that we have today. They introduced the first overnight delivery in the Philippines. What you ship in Manila today can arrive in Cebu tomorrow. They also have money remittance services with LBC Peso Padala, making money transfer efficient and convenient. Make sure you get the spelling of the recipient's name right. They won't release the money unless the name matches the ID EXACTLY. The only drawbacks here are that they're quite expensive to use for shipping within Metro Manila and they don't have pick up from home like Xend. This is attributed to the fact that the business model and the clientele they serve are different. Still, LBC is fast and reliable which is essentially what you need for a courier service.