I appreciate this place because of the flexible hours, the size, & the fact that they have…read moreliterally everything. This place & the location is super clutch, & greatly appreciated.

Parking sucks but they have a great selection of items. Unfortunately, I'm only able to go there…read morewhenever there's parking.

The employee who was working on 1/4/26 during the mango strut parade was the most miserable and…read morerudest person I've ever met. Maybe hire people with actual customer service skills? It's not that hard, but the people who work here go out of their way to make sure no one will shop here. It's a smoke shop... there's 0 reason to be so rude

Customer service was shit! Black gentleman behind the counter looked annoyed I even walked in. "Do…read moreyou need anything?" Within the first 5 seconds like I wasn't welcome or something. Don't come here!

Highly recommended "BUT DONT BUY THE JELLY BRAND GUMMIES MADE BY NOTYOURBAKERY.com". They have…read moreabsolutely no potency now and you are going to throw away your money.

Super nice guy and awesome shop layout :) we were in and out pretty fast and the man working knew…read moreso much about the products!

Love shopping at this location. Staff is great, especially Michael and Ryan always with great…read moreservice.

If I could leave -5 stars, I would. This is by far the worst shopping experience I've ever had at…read morethis location. I gave this place a second chance after a bad experience with one of the employees, and today it was even worse. The woman helping me today was extremely rude, unprofessional, and clearly not trained in basic customer service. She spoke with attitude, was irritated when I asked to see an item, and refused to provide her name when I asked. Instead of helping me or recommending products, she rushed me and kept saying they didn't have anything for $15, even though I came prepared to spend over $150 because I just renewed my card. The service was loud, careless, and rude. If management reads this: your staff needs serious training. This location keeps losing customers because of the way your employees talk down to people. I won't be returning after this.

I love this place. They have a great selection of vape, cigars, snacks from all over the world! The…read moreservice is great and the prices are good.

Great place and helpful and friendly staff. Also has a great selection you can't find other places.read more

Danny was awesome, great selection and prices. Made our day and our night. Twice on Tuesdayread more

I bought a hookah from here and they left the hose out of the bag. It was a special hose with a…read moresnake head that I couldn't find anywhere else. When I called, a manager promised he would drive to meet me to give me the hose because I lived too far to go back to the store. Every day that past there was a new excuse of why he could not come meet me. When I bought the hookah I asked the salesman why there was a difference in price of two very similar hookahs and his only answer was "the quality". But was is the smoke quality or the way the hookah parts are made? He didn't know. He was not very knowledgeable. I had to make the decision myself and I had to get on a step ladder to take it down. And when I asked about a coconut shell coal I never heard of his answer of why is it better was once again "the quality". The hookah began to fall apart after three uses. I even had to use tape to close gaps of air because the base did not attach to the stem correctly. Complete waste of $100. Overall they broke a promise and I had to call everyday for a week until I gave up. The hookah had poor quality and they are not knowledgeable about their products. I will never shop here again.

As I drive by the shop I was so taken by the design painted on the building I had to turn around…read morepark and go in. Figuring if that much attention was paid to the outside presentation what will the shop have to offer. I was right, it's an amazing place to fill your CBD needs. I have a dog that is not sleeping well and the owner recommended a product designed for your pet. I have since purchased products for inflammation and every recommendation is spot on. Highly knowledgeable and supports an amazing product line for all your CBD needs. Definitely my go to place. For all of you out there this is A must try destination you will not be disappointed.

not only do they have really cool products such as these drinks the customer service is 10/10 very…read moresweet and helpful! and don't forget the cool point system were you can get rewards!! my favorite new spot

I came or this smoke shops with my friends and they had a lot of items to select from but they had…read morea lot of exotic snacks and drinks that were super cool for purchase if your looking for some cool exotic treats definitely this is a cool spot to check out or if your looking for items as a smoker.

Worst smoke shop in Miami , really bad customer service , I would never recommend this smoke shop…read moreto any one , thc bud was super dry had no smell, employee didn't even have a clue about any of the products... had a really bad attitude, overall really shitty smoke shop.

No coils less juice Not what a Vape shop should be What a…read moredisappointment all the way in parking to find another Vape shop

Great spot! Super clean and neat. Lots of variety and cool stuff. Reliable and central location…read more They guy that works there was very nice and helpful too. Def recommend/ would come back.

I had the same problem as another reviewer. I ordered cigars, got an email a couple days later…read moresaying the order was completed - and no cigars. After a few weeks, I sent an email asking for an update - no response. I sent another, demanding a response - no response. I finally called, and got someone saying the shipper indicated it was delivered, but would resend the order. As you might have guessed - no cigars. Also - no emails. I don't think there's a human there looking at the email box. Regardless - very disappointed. From reviews I've seen elsewhere, the in-person experience there is great, and it may be - just do NOT order from their website.

DO NOT ORDER FROM HERE. If I could give 0 stars I would. Online I ordered two sets of master…read morecraftsman superior premium selection cigars for wedding my day. After 2.5 weeks the cigars never arrived and I contacted a representative at Case Felipe. They told me there was a shipping error and the cigars were guaranteed to arrive the next day by noon. They never arrived. Since then I have left multiple messages, sent emails, and contacted their online support and noone will return my requests for a refund.