The employee who was working on 1/4/26 during the mango strut parade was the most miserable and rudest person I've ever met. Maybe hire people with actual customer service skills? It's not that hard, but the people who work here go out of their way to make sure no one will shop here. It's a smoke shop... there's 0 reason to be so rude read more

Customer service was shit! Black gentleman behind the counter looked annoyed I even walked in. "Do you need anything?" Within the first 5 seconds like I wasn't welcome or something. Don't come here! read more

Absolute garbage place with rudest and scariest employee. I got there at opening time and waited 20min. When he got there he tried to fight me for asking why he's late. AVOID AT ALL COSTS read more

From the moment my friends and I walked in, we were immediately harassed by the worker on duty for absolutely no reason. We were completely respectful, yet we were denied service without any explanation. When we questioned this, the worker became aggressive and even went as far as to threaten us, claiming their "thug friends" would make sure we got messed up if we didn't leave. In a community as prestigious and welcoming as Coconut Grove, this kind of behavior is shocking and unacceptable. It's disgraceful that a business in such a great area would allow an employee to treat paying customers this way. We will never be returning, and I'd strongly advise others to think twice before supporting a place that condones this kind of treatment. read more

Honestly, don't even bother walking in the unless you're ready to greet the worker at the door. Walked into the shop to look around and potentially purchase something but the employee felt that we shouldn't even have the privilege of being in there because we didn't greet him to his standards. His words "if yall just going in to look around then you can just step of the shop". WHAT A JOKE. read more

Honestly by far the most miserable worker I've ever been in contact with. From the moment my friends and I walked in the gentleman working gave us such attitude because we were looking around and not purchasing something fast enough. My friend who had thankfully picked out something by the time he tried to kick us out went to purchase it and he almost refused to sell it to her because he questioned that her ID looked "fake" when she's almost 30 years old. Even when leaving he yelled at the next couple who entered because they were "talking too loud" and it "was a small store". Truly running that place into the ground and when I saw on the way out they were moving locations I said thank god I'll never have to speak to that loser again. If I could give zero stars I would. AVOID THIS BUSINESS AT ALL COSTS read more

Super rude employee. Simple job, you'd imagine he'd just serve customers and not be an asshole.

I don't leave reviews, but the experience I had today was absolutely shocking and warrants warning others - AVOID THIS BUSINESS!!! I'm a local and have shopped here before and never will again. The employee working there tried getting into a confrontation with me, cursing me out and following me out of the store onto the street while threatening to "fuck me up," all because he felt that I hadn't greeted him to his satisfaction at the door! Whether he was just mentally ill or on drugs or both is irrelevant, this behavior is unacceptable and is a stain on Coconut Grove. I won't be back and you should avoid this place at all costs, there are multiple other quality smoke shops in the grove. read more

Must-visit destination when you visit the grove! Staff is very friendly. It's like the cheers of smoke shops, where everybody knows your name. There's always a guy sitting on a chair outside keeping an eye on the neighborhood. He looks scary, but he's not. You can ask him for directions or recommendations & he'll send you to the right spot! Oh yea, you can also buy stuff there. They have all the different levels of delta products, legal THC, so much fun smoking paraphernalia & gifts. But mostly, I love going in to buy the classic Coconut Grove & lucky's t-shirts. I get compliments on them all the time! read more

super unprofessional. the man working at 7:30pm on August 23 refused to to talk to us because he assumed we weren't over 21. Even after showing him our IDs he refused to check them & didn't bother to confirm that our IDs were real. when i'm literally 23!!! so annoying. read more

Yucky's is obviously a relic from the past... Was making plans to stop by after dinner next door, so I was able to see the place open all through dinner (and checked their hours on Yelp)...until we left and saw they had just turned off the light and turned over their "sorry, we're closed"...by 11:30 even though their hours say they close at midnight. I guess they should change the hours to "whenever the hell we want to close" or "until we're tired of working"? That might be a little more honest. It's Friday night. You have a business, not a hobby. Act like it. If you've changed your hours, be proactive and update them everywhere. If you haven't, do your damn jobs until closing time or go into another line of business read more

been coming here for a long time, I work in the grove and usually receive discounts. whoever was working on 7/6/2024 has guaranteed I will never return. Sad. Rude is a complete understatement. I've never in my life felt compelled to review a smoke shop but wow lmao. read more

Awesome convenient smoke shop with friendly workers. Great location will definitely be back

Don't waste your time or money! I have never experienced such rude and poor customer service. I would give it 0 stars if it was an option. The guy didn't want to help us at all and had a terrible attitude, seems like if he was in a hurry to sit down outside and do nothing. Truly a shame that a business could have such a rude person tending to their customers. read more

Excellent and helpful service from the young lady working there tonight. Very knowledgeable of the products they have on offer. Went in to purchase a Juul device, but alas they were out of stock, the lady offered alternatives and was super friendly read more

I was in dire need of a specific delta-8 product, and I went to every smoke shop establishment in the area. Luckily, I was graced with the opportunity to purchase said product at Lucky 14. The product? Perfect. The service? Impeccable. The ambience? Unmatched. Whether you need glassware or an e-cigarette, this is the place to go. I will be back. read more

I have been coming to this location since it was called "Yucky's" back in the early 80s when I lived in Coconut Grove... This is the greatest little smoke shop imaginable: EVERYTHING you could possibly need in one cute little shop..!! AND they also have kool artsy stuff for souvenir or gift giving...It's small, but take your time to check out all the nooks & crannies...you will definitely find things you want.... read more

It's incredible how a smoke shop in the GROVE would have such an employee with an attitude you can feel the moment you enter the store, came in here to get something really quick & just ended up leaving right away because it's not worth it ! Dragged her feet to get up & once I told her what I was looking for all I received was an attitude that was unexpected & just left. Definitely hope there's another smoke shop opening up in the neighborhood this one sucks... read more

What a thief, I bought a vape, tried it outside the door and it didn't work and he refused to return or exchange it

I love this store. Great Coconut Grove Flavor. And Anachka who works there is the best. Knowledgeable and smart you'll find just what you're looking for at great prices. I know I did! read more

This place is great! One stop shop, knowledgeable staff and they do a great raffle every month! Check it out!

Sense the moment I turned 18 Luckys has been the smoke shop I've always gone to & it's always been the place I recommend everyone to go to but today sadly is the day that has changed... I walked in & was looking for a battery pack but I didn't use the right word for it when I was explaining to her what I was looking for so she(who's name I didn't get) literally rolled her eyes at me gave me an attitude I was taken aback to & tried to ignore & with a nice sour tone told me it was a battery pack & went on to complain about how people come in looking for a pen SORRY YOUR TOO GOOD FOR THE REST OF US I GUESS... I went on & asked for a square "BATTERY PACK" when she showed the one the store sold I asked how is the battery life & ms. Knowledgeable said "oh i don't know" & with the up most shame I left to a near by smoke shop where I got treated right & had a pleasant experience where I didn't have to be the most properly worded. By the way the word that I used was "cartridge" which she could've figured out when I said the bottom part but on to the next I guess things truly do change & customer service goes out the door. Bye luckys it was nice while it lasted thank you so much for the times I came in & was helped & given knowledge with patience & care. I hope things improve read more

I really didn't want to post this but after waiting 8 days short of a month for a refund on a double charge to my card. After showing proof of charges. Even going to the extent of putting my bank on the phone with the owner, which my bank confirmed the charges to be still present on my account. I have been told they do not see the charges on there end. I have now been told to dispute with my bank the charges. I've been going to this place sense it was called yuckys but never again. You lost a customer and his friends which will know about this unfortunate situation. Over 40bucks sad.(My bank now says it's been too long to put in a dispute with them) Thank you for wasting my time and my Money.) read more

Great little shop in a convenient location. Great selection of products, is literally a one-stop-shop for everything and anything smoke. Not to mention the staff there are friendly as can be, and the manager is super cool, helped me out with a product exchange with no hassle. Definitely recommend!! read more