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    LB Scooters

    4.2 (5 reviews)
    Open 8:00 am - 6:00 pm
    Updated 1 month ago

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    Mozena Medical Supplies & Equipment

    Mozena Medical Supplies & Equipment

    4.3(37 reviews)
    1.2 mi
    $$

    I contacted Mozena Medical for repairs on my aging Hoyer lift, which had an oil leak. From the…read morestart, I felt the process was oriented toward getting me to replace my equipment rather than repair it -- despite my repeated insistence that it likely just needed oil. They did complete the actual repair, but left the job unfinished: the oil was never refilled and the bolts were never re-tightened. Multiple parts of the lift were loose and unstable when they handed it back to me. I raised this concern several times while they were still engaged, and was dismissed each time. Their solution was to apply my $850 toward a new machine -- which would have cost me an additional $500 out of pocket. Ultimately, a handyman friend tightened the bolts and refilled the jack oil. The lift worked perfectly after that. Two simple steps that should have been part of any competent service call. What concerns me most is the safety implication. This is a lift that raises a person into the air. Had I used it with loose bolts before my friend intervened, I could have fallen and been seriously injured. When I kept telling them something wasn't right, the response was indifference. That's a troubling attitude for a company working with disabled and medically vulnerable clients. The underlying repair may well have been sound -- but an incomplete job isn't a finished job. I wanted to be able to rely on them for future service, and I genuinely can't recommend them based on this experience.

    Very helpful, especially compared to the other place I called. Got us a last minute chair at a good…read moreprice. Delivery people were efficient and friendly too

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    LB Scooters - scooterrentals - Updated May 2026

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