Hello,
Lori, this is Irina, yesterday I was at your salon and did highlights and haircuts. I had problems after your salon, I didn't sleep all night, as my head was scratching all night. What could it be? Either it's your non-disinfected hair combs, which you use to comb each client's hair, or a reaction to coloring my head. I was very hot (burning) on my scalp ( possibly a burn from hair color) as I sat over the sink waiting for the top layers of foil to be removed from my head. It was really hot(burning), and I didn't know how to say it. In addition, I am very disappointed with your work. It has never been so bad before and I would never have thought that you, as the main craftswoman and owner of the salon, would be able to do it. I'm like a white crow with this hair coloring - very white on top, and everything is dark on the edges and bottom. The haircut is also very bad. You cut my hair into chunks and it pulled in the volume at all, it's already straight and thin. I only asked for a little, not deep layers. Now it won't even be possible to fix it, because it's too short. Now only time will help. In addition, I want to say that in no beauty salon have my hair been torn out alive to the point of pain, as in yours. You beat me to the point of pain when you removed the foil from my head and your assistant when she combed my wet hair with a comb in the sink. Just awful. I already have problems with hair loss, and yesterday you were so aggressive with it. I am very dissatisfied with yesterday's visit to you and therefore I would like to get my money back. Ruined hair and mood before the new year. Thank you for that. I ask you to return my money back or I will have to come to your salon.
continuation of my review:
I came to the salon again today to resolve the conflict. However, instead of an apologies from Lori and a refund for a poorly done job (at least for a haircut, since she "cut" my hair only for 2 minutes and it does not cost 70 $ as she took from me) she was rude to me. It is strange that for a short haircut they charge 30$, where it really requires effort and quite a lot of time. Above my head, she made only 3 hand movements and took 70 $. You must have a conscience, Lori. For that kind of money, you were supposed to cut my hair professionally and well, not ruined my hair. But this person is not able to resolve conflicts with clients in a normal way ( and I am sure that this is not the first case), she can only be rude to people . I just asked her to give me the money back at least for a bad haircut, but I received only threats about calling the police, rudeness and calling me a bitch. Although the real bitch is she.
This "person" is completely unscrupulous and arrogant.
Don't pay attention to the advertising of her salon on the Internet, reality may disappoint you, just as she disappointed me. Let the money that she took off me ( and she took off a larger amount than she should have ) go to her for her sad day. Let her choke on that money. I believe in karma... read more