Our AC stopped working in August. Stone Services came out within an hour after placing our service…read morerequest. It was a tricky problem to diagnose. The technician procured the new part on his lunch break and installed it in the afternoon. Completed the same day. Courteous and explained each step along the way.

I called to set up an appointment with Stone and made the mistake of not asking the cost for the…read morevisit. It is $150 for the first .5 hour and then $50 afterward. I ended up paying about $200 to get my furnace tuned up and turned on. John, the tech, was good. He assumed I knew the pricing. My fault for not asking.

I hired them to link a generator to my house and to fix two ceiling fans. They provided me with an…read moreestimate - which I paid $196.73 for. This charge was not applied to my bill. I then decided it would be best to replace the fan rather than fix them. The first time they came out, they removed the fans but couldn't install the new fans as the down pipe (I provided) was the wrong size. Nothing was done for the generator as the needed part was the wrong size (they provided). The second time, they installed the fans, but again did nothing for the generator as the replacement part also didn't fit. I was then informed they couldn't do the generator job as described in the estimate and the new estimate was now $300 more than quoted. Essentially it took 3 trips out here for them to figure out what was actually needed to install the generator. The estimate, I paid for, was useless. I was then billed $1,587 for the fan installation. This included a second trip fee as they had to come back because the fan down pipe I provided was incorrect. I reminded them they had to return anyway as their part was wrong, but they keep telling me I caused the return trip. They finally split the cost with me. I reviewed the invoice carefully and found numerous questionable charges and errors - 75 minutes of supervisor reviewing project with staff @$109/hr, billing assistant time at electrician rate, charging for lunch time, assembling a defective ladder. The final bill to install to ceiling fans in ceilings was $1,321, $266 more than their original invoice. Next time I will rent scaffolding and do it myself.

I wish there were more stars for this…read more Storytime: When Duke Energy upgraded our electric meter, they broke the base, and we experienced worsening brownouts and then blackouts for a few days. When we called Duke Energy to come out, they found the meter was sparking (AKA arc'ing), so they shut off part of our power (one "phase"), so half our lights were out and we could not run appliances, although we had heat and could run a cord to a working outlet to our 'fridge. BUT we had to repair the base (The box your meter sits on either outside or inside your house) at our cost! (We were able to try and submit a claim, which actually was rejected due to a Duke subcontractor did the work ... also,we found out the base might have been failing for a long time before the meter replacement.) First, I tried a company in Durham, because they could come out that night. They came out, and gave a $1,200 estimate to: get a permit, parts, replace the meter base. Fine. But, the person the Durham firm sent was scary in many ways ... I thought he might either electrocute himself or damage my house. Clearly he had no idea what he was doing, from watching and talking with him. My "BS detector" was going crazy. I wanted someone else, and told the firm to hold off while I got a second opinion. Meanwhile, a day wasted with no power in many rooms in the house. I called all the local electricians and everyone was too busy for weeks! Then I tried Bonneville. I emailed them at night and got a call in two hours to schedule! I spoke with Brad and he clearly understood the situation and made me much more confident than the other firm. At Brad's suggestion, I left a key for him to come inside the house so no one had to miss work. At about 10:30 that morning, he called me to tell me he was able to REPAIR the broken meter base, not replace it. He patiently explained EVERYTHING about what happened and why ... literally spent 15 minutes explaining and talking about it. Such an easy experience! The best part? We were only charged $233 for the repair parts and labor, vs. the $1,200 to replace the meter base. Advice: Bring your A game to Bonneville. Be ready to clearly explain your problem in an intelligent way, be a good listener, and you will be rewarded by the best service experience possible. HIGHLY recommended. Richard Stern, Carrboro NC.

From start to finish, KEMCO of Burlington provided a professional and seamless installation of my…read morenew HVAC unit. Every person with whom I communicated was knowledgeable, honest, friendly and articulate. Spence went out of his way to provide a transparent and itemized estimate for me. Shane followed up with me just prior to installation day. And the installation crew knew exactly what they were doing and completed the job in far less time than I thought they would be here. This whole HVAC adventure took almost three months to resolve and, in that time, I have learned without a doubt that not all companies are the same. Before contacting KEMCO, I experienced overpriced vendors who weren't exactly honest, who were unable to itemize or articulate, and whose work ethic was questionable. Looking back, I'm grateful they never handled the equipment that generated heat and AC into my home. KEMCO of Burlington completed the job with the best price and the highest standard of professionalism. I will do business with them again and again in the future.

Unexpected ac failure resulted in a replacement of my HVAC units. I had their sales team come out…read moreto discuss options and we determined we needed both systems replaced. The team was professional, proactive and communicated with me in detail. The installation was timely and without issues. Highly recommend Kemco for your HVAC needs and after sales service. They stand behind their work! Did I mention they also beat the competitions price!!

Requested an estimate from this weak team at Welborn..... I sent them the pictures of the job ,…read moredescription and scope of work. They could not be bothered with my job, not even a call. I took the time to explain my needs and sent pictures....they couldn't be bothered. I would suggest Mr. Electric for a job well done

Excellent work! A painting and drywall contractor knew of Welborn and recommended I contact them to…read morehave some outdated lighting removed and new wafer LED lights installed in my kitchen. Shannon N. came to my house to quote the job. He was prompt and immediately was able to offer helpful suggestions of lighting placement. He explained exactly what the workers would do and how. He took pictures and drew diagrams so he could accurately communicate to the workers. He sent me a quote in a timely manner and provided dates of availability. We agreed on a date and the electricians were there promptly. They got right to work and were highly skilled and very precise with measuring and lighting placement. They also cleaned up all debris when they were done which was nice. For once, a contractor did an excellent job and did not damage anything in my house. While Welborn is not the cheapest, I actually didn't mind paying more for great service because it's very hard to come by in this "new climate". They get down to business and they don't waste any time. Very professional from beginning to end. Welborn will be our "go-to" company for any future electrical needs. Highly recommend!

Cannot recommend more highly…read more Jim has done several projects at our home. He installed outdoor security lighting, several ceiling fans, wired a sump pump, troubleshot a short circuit, and installed Ring cameras. In several cases the work required him to access awkward or difficult places, from crawl spaces to a fan over a bed, and he handled it all without breaking a sweat. His work is excellent, he is punctual, and his pricing is extremely fair, and we enjoy seeing him whenever we have a need for an electrician. We are extremely pleased and would recommend him without reservation.

Mr. Branley did a exceptional job today at our residence. We had light fixtures wiring issues. Had…read morecalled him in the morning by 12 p he called and showed up in 30 min. Speedy service. Very personable as well. I would recommend Branley Electrical Service to any one looking. I would say to anyone frustrated with getting ahold of other electrical services give him a call. I even used a home advisor app and requested several quotes from other electricians with no one to respond. Thank you again Mr. Branley he will be our go to guy from this point forward.

I couldn't be happier with Mr. Brent and his services! Not only is he fairly priced, he's a kind…read moreman and respectful of your home and values time. So glad I found him. I will definitely be using Mr. Brent for all my future electrical needs.

Brent is THE BEST ELECTRICIAN you will encounter. He's fair, responsible, and does excellent work…read morewith his team. You can count on him should you need him to return for additional services and he is very thorough and affordable. We have hired Brent for both our own home and for our rentals, and worked with him for years. I only wish he was in our new location in Philly!

We recently used Mebane Electrical Services for the installation of deck outlets as well as new…read moreoutlets for our pool pump and chiller. Jim and Nick were very professional with their work. We will use them again for future projects.

I had a new exterior electrical box installed. The invoice included replacement of grounding rods…read more Two months later I recieved a courtesy inspection from another company and they notified me that the 30 year old grounding rod was not replaced. I contacted Mebane Electrical and after a short discussion, I was told they would come back out to finish the job. I never recieved an apology. I can recommend them conditionally if you ensure that the service you're being charged for is completed.

Alwon Electric has excellent, personalized service. Dennis showed up on time, taught me a few…read morethings about electricity, completed the work in the time quoted, and cleaned up everything before leaving. He was very friendly and knowledgeable, a good combo in an electrician :) Highly recommended.

Terrible experience with Alwon Electric, sub used by contractor Frank Cole Building Company. (See…read morephotos.) They also installed a fan in attic that overheated (caught & corrected by Bob Baumann of Beamco, Inc., thank goodness!), as well as other poor quality solutions like using duct tape instead of proper hardware for other electrical work done in attic. Scary.