Living in an aging Ryan home, I've needed quite a lot of plumbing help in the last couple of years,…read moreand these boys have been amazing! Larry, Justin, and Matt have all been here, and have been exceptional in their work and their service. One thing I've discovered is that, as with most other things, plumbing is expensive! And to be honest AK is as well, but they do great work, and these guys try to find the best ways to get the job done, without breaking the bank too badly, and at the highest quality. Definitely recommended.

This shady company came to my house for gas line repair and pressure test.. The bumbling idiots…read morecould even detect a leak in a simple 30 ft. Run.. Then the weasels handed me a bill for 1049.40 for absolute shoddy zero resolution work, even though I myself did most of work for the tech.. Anyhow, this company is Poo Poo.. Shitcans need to refund my loot if they any business ethics.

Replace an outdoor spigot. Tommy was so nice and did a fabulous job. Will be having him do other…read morejobs as well. I recommend them for sure. Great communication!

From the owner: Specializing in bathroom dry area only remodels, give us a call @ 440 538 5061.read more

Great place to go if you like a business that tries to gouge your wallet. Had to call them to check…read moreout a hot water tank at my rental property that would ignite but wouldn't stay lit. I had already replaced the Thermocouple a month before but wasn't confident in my work. So I called the warranty company who gave me their number. They arrived at the location about 3pm on a Monday. Replaced the Thermocouple and cleaned the filter (which I had just done and know it takes about 15-25 min to do). Hung out to make sure it stayed lit and called me back at 3:55pm to tell me they were done (less than an hour work and really only about a half hour of actual labor). They still charged me for two hours labor cost at $110 per hour and the part (which was only $16 but was covered by warranty and shouldn't have been on there anyway) for a total of $236. The guy tells me the old Thermocouple seemed to be fine but just wasn't positioned right so technically he didn't even have to replace the part. When i asked why I was charged two hours labor cost instead of one, they replied that they included "travel time." I'm not sure what other companies have this same policy but I would have surely called someone else I knew if they were looking to pull this with a customer after only 20 minutes of actual labor during regular business hours. I like to give people business that look out for their customers and don't try to gouge them for every dime they can. I will never call this place again and make sure I tell everyone I know to do the same. You can find the same service with companies that treat customers right.

From the owner: We service all your Plumbing, Heating and Cooling needs including Hydronic Heating; Boiler…read moreInstallation and Repair

I needed an o ring in a faucet. Their man came and took the faucet apart. That took about 15…read moreminutes. He said he had to go get the part. He came back and put the part in and put the faucet back together. That took about 20 minutes. He charged me for 1.5 hours of labor. Total charge was $269.00. I could have bought a new faucet for $125.00. When I questioned him he told me the timer starts when he arrives and if he has to go get a part the timer does not stop. Never use them again. Got me once but not again.

Charged me $175.00 to replace gasket in between tank and bowl, I provided gasket , took 20 minutes…read moreand they send me 2 guys , and charged me for the time of both guys

Excellent, prompt and friendly service. I would highly recommend this company. They have been very…read moreresponsible and quickly responded when contacted.

My AC quit. They replaced the compressor. No complaints. It has been in service for a few years…read moreand works better than the original one.

Power cleaning of my main line. Outstanding service, the technicians were professional courteous…read moreand cleaned up after themselves. Expensive but worth the price.

They could not help me find a water leak in my basement when I called them out I told them to clean…read moreout a sink drain. They did everything but that cost me over $500 for nothing. The drain didn't even get done. When they left I found the leak. It was my water heater leaking behind the wall. He was there for one hour. And fixed nothing what a waste of money

Jim Thornton came out to install a heat pump at my home. This was a particularly difficult…read moreinstallation given the structure of my home. Jim actually had to move the unit through our home to get to the back yard. They were careful, thoughtful and professional at every step. I shopped around for a few quotes and the price was great, especially to work with a professional who truly understands what he's doing. Others tried to upswell me products I didn't need - Jim walked me through the details and helped me make the right decision. I can't say enough good things about this company. I'll be using them for all of my heating, cooling, and plumbing work.

I cannot begin to express my annoyance and disappointment at the plumbing aspect of Thornton and…read moreSons. We have been waiting months at a new construction house for someone to install out hot water tank. It's the last thing we need before the house is livable. School is about to start and I'm particularly upset that my kids will be living a half hour away from their school, which adds an hour to their already long day. We have gotten nothing but a run around of tomorrow's and next weeks that never happen. I understand not being number one on the priority list but at this point I'm convinced we're not on the list at all despite repeated calls and assurance that "I'll be out this week". Please don't waste your time with them.

I tried so hard to get a simple quote for a suuuuper simple cable drop. I gave as many details as…read morepossible. All of the messages came back almost instantly, even in the middle of the night, and honestly felt like they were written by AI. I had so many others give me accurate estimates with all of the same information. Beck insisted I would have to have a technician come out for $99 minimum to see what would be needed and proceeded to ask questions that were all answered in my thorough details. Everything felt so impersonal and greedy. Based on their other reviews, I'm not shocked.

I don't know anything about the service because they never showed up because they have canceled…read morethree times and they don't even tell you until last minute