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    ODT Plumbing

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Plumbing inspection

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    Lou Carbone Plumbing - This is how they left the work for already two weeks still not finished

    Lou Carbone Plumbing

    (2 reviews)

    You can call this company if you need to be ripped off and want Unsatisfactory work to be done they…read morestart jobs don't finish them unprofessional their overall is just horrible and a cheap most of their customers I have a backed up drain for two weeks already three times they came out nothing been done left a big hole in the basement floor so now I have a sewage swimming pool in my basement this is one of the worst companies you can have her call

    Great place to go if you like a business that tries to gouge your wallet. Had to call them to check…read moreout a hot water tank at my rental property that would ignite but wouldn't stay lit. I had already replaced the Thermocouple a month before but wasn't confident in my work. So I called the warranty company who gave me their number. They arrived at the location about 3pm on a Monday. Replaced the Thermocouple and cleaned the filter (which I had just done and know it takes about 15-25 min to do). Hung out to make sure it stayed lit and called me back at 3:55pm to tell me they were done (less than an hour work and really only about a half hour of actual labor). They still charged me for two hours labor cost at $110 per hour and the part (which was only $16 but was covered by warranty and shouldn't have been on there anyway) for a total of $236. The guy tells me the old Thermocouple seemed to be fine but just wasn't positioned right so technically he didn't even have to replace the part. When i asked why I was charged two hours labor cost instead of one, they replied that they included "travel time." I'm not sure what other companies have this same policy but I would have surely called someone else I knew if they were looking to pull this with a customer after only 20 minutes of actual labor during regular business hours. I like to give people business that look out for their customers and don't try to gouge them for every dime they can. I will never call this place again and make sure I tell everyone I know to do the same. You can find the same service with companies that treat customers right.

    ODT Plumbing - plumbing - Updated May 2026

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