1. Lavoie Heating Service

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Millbury, MA

Lavoie Heating Service

5.0 (1 review)
Open • Open 24 hours

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HVAC system repair

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6 months ago

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I called TK Lyden looking for assistnace with my Mom's generator - which was not cycling properly…read moreand as a result left her stuck and disoriented in her basement when the Generac failed. Isnt that the point of annual maintenance? Avoid a failure when you really need it. She had been working with another certified Generac contractor in Marlboro annually and had a maintnence contract - which we now know was not being fulfilled properly. Oil was being changed, but nothing else. The batteryhad never been replaced on a Generac that was installed in 2015. We I found TK Lyden and was happy to speak to Kerri. She immeditely put me at ease. Throughout our conversation and emails, which included a welcome letter and complete pricing, it was obvious that they know their business. Long story short - we had complete Generac service with TK Lyden and couldn't be happier. We chose to install a heat kit, which seems to have helped the over all issue. Generac is back to it's Thursday cycle and we're happy to hear it evey week We terminated our service agreement with out former group and signed on with TK Lyden. We look forward to a long relationship with TK Lyden.

Was good up till they weren't, used this company to install my whole house Generac Generator about…read morethree years ago, as stated all was well till I actually needed their help after my generator sucked a lot of snow from the recent blizzard into the air intake and quit. When I called them to come out and fix the problem they wanted to charge me time and a half for the service call even though I had a service contract. Their reasoning was that it was my fault that I didn't prevent snow from getting inside the air filter. They claimed to have sent out a mass email a month ago notifying all their customers of this possible issue, I never viewed it and no follow-up was ever sent. Not happy, now I'm looking for a new service company.

Giroux Electrical Contractors - We install home charging stations for your electric vehicle.

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Hard to get people to return a call or email within 24 hrs let alone get a same day appt…read moreThank you Sam, Danielle & Matt for your immediate response and fitting me in for a same day appt! Professional, friendly, attention to detail! Extremely pleased & would definitely recommend

I contacted Giroux Electric to investigate reported issues with bathroom exhaust fans and light…read morefixtures. Scheduling was easy, and everyone was friendly initially. The diagnostic visit cost $160, and I was told one of the bathroom fans needed to be replaced. I agreed to the replacement, which cost about $850. I assumed that for nearly $1,000 the installation would be complete and leave the area finished. Unfortunately, I was notified that the new fan was not vented outside, and because the replacement fan was a different size and shape than the original, it left a significant opening in the ceiling that required additional patching and repair work on my end. I understand that replacement fans don't always match the size of existing units, but I was surprised that the job was considered complete with such noticeable unfinished work remaining. When I asked the technician about it, the response felt frustrated and dismissive, which further reduced my confidence in the service. The staff was pleasant for the most part, and scheduling was straightforward, but I was not prepared for the extra work and expense required after what I thought would be a complete fan installation. For that reason, I don't think I'll be using Giroux Electric again.

Lavoie Heating Service - hvac - Updated October 2026

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