I have been coming to this salon for the past 5 years and have had the most amazing experiences. Kate and Dave (chair 1and2) are amazing! However, today was one of the most unprofessional, disappointing, and worst nail experiences ever. I don't think I will ever return to this salon. They rushed the nails entirely. The receptionist was extremely rude and unprofessional. The nail techs did ok, but one nail tech was unsanitary and didn't wear a mask or gloves although she was sick and left multiple times in the middle of doing my friend's nails. Both of us work in medical fields so we are not strangers to diseases but if she was unwell, as a professional who is doing a service you kindly say " sorry im not well, please let me have a coworker finish for you" and go to break room or go home or "sorry im a bit unwell, I will need to take a few breaks and wear a MASK and gloves!" As a customer in the middle of getting a service, I should not have to get up and go to management and say your staff is unwell, can someone help her and me? They should check on their staff if they notice these issues. Also the other tech doing my nails was so busy in her gossip she used the wrong top coat , and my right index nail ended up so chunky looking. Even after all this, we didn't mind and were not upset with the service because we are understanding, until at payment the receptionist not only raised her voice and then blamed us for two people waiting in chairs cancelling their appointments because they saw the ill tech and didn't want to get their nails done there. All we did was ask verbatim "hi, is there anything you can offer for the inconvenience of the experience?" The lady not only repeated it twice very loudly for everyone in salon to hear but with such a rude attitude. It was disgusting behavior. All she had to say " Unfortunately, we are unable to at this time" THE END. We paid and left, knowing and overhearing them talk about "how dare they even ask the question" This is so rude and unprofessional. On top of that, she added "we cant control when someone is sick, we lost 2 other customers waiting because they saw the other nail tech sick." After 5 years of getting our nails done here, today was our last day we ever recommend this location or ever come back. The people are not courteous, friendly, or welcoming. Being kind is free. Giving attitude and being rude as a receptionist and first person customers meet is unprofessional. The nail techs this time were Jenny and Hailey. Do not know the receptionist's name. Also, the same nail with the wrong top coat already peeled in 1 DAY. read more