Matrix Vapor on vista is the best shop in town. They always have a great selection of vapes, juice,…read moreand CBD. I go here often and have always had a pleasant experience with the employees. If you like dogs sometimes there a cute black lab to greet you

They are by far the most educated and friendly vape shop I've been to! Absolutely love this shop!…read moreThey answer all my questions and help me with tips and tricks to my vape. 10/10 you should go!

I have had good experiences up until today... I went in to get a different twist knob for my torch…read moreand the manager was in there. He warned me there was glue that made the screw stick and to cut the plastic off and use pliers to remove the screw. I did EXACTLY WHAT HE SAID and The head of the screw twisted off the rest of it leaving the end of the screw in my torch and no way to get it out. As a business owner, if I gave someone instructions that resulted in a broken unit I'd replace what I could for them or attempt to make it right in some way. NOPE!! He referred me to go buy a special tap and die set from the hardware store and that he couldn't do anything for me... GO TO HIGH MOUNTAIN SMOKE SHOP, GO TO YEE OLD LANTERN, HELL DRIVE TO ONTARIO... JUST GO ANYWHERE BUT HERE!! there is no loyalty to the customer whatsoever AND THIS IS THE LIMITED VOLCANO RED EDITION... can't even find them anymore!! Way to screw a loyal customer. I'll come cash out my 460 points and go somewhere else as long as I'm in Idaho

Friendly staff, cool spot, fair prices. Love having this place right here on the bench. So…read moreconvenient!

The owner of this establishment will try to tell you that their used car salesman tactics are…read more"Extreme Customer Service". I have literally walked out of here when trying to buy a vape because the employees were so pushy. I'll hear lines like "stock up, tariffs are making these prices go up" or "those have been discontinued, buy them all now". Last purchase I made was for a refillable vape after having bought only disposables for years. The employee seemed so excited to be making a sale that they sold me the wrong coils and the wrong juice. I've decided never to shop here again. This is a shame as I prefer to support local businesses but I simply won't deal with the shadiness anymore. That, on top of way better prices online and less likelihood my order gets messed up.

Love this Vape Loft, Cassie is so kind and professional…read more Only vape shop I will support! Sharlet Pickering

Been a great store for years. Has ups and downs but their night person is the biggest lazy jackhole…read morewith just about zilch customer service. If more than two people expect a rude interaction. He can't handle any sort of volume. Rule of thumb go there in the morning or before 6 as he has a coworker usually and seems to be less pissy. Shame as it used to be you could at least have a decent interaction with anyone any shift. Since he started it is hit or miss, usually a miss.

Once upon a time I left a 4 star review for this little store.... Lately, this has been the store…read morethat has been on my way and so I have visited increasingly more often. In the past I think about the store and it's staff did AOK job and I didn't really have anything to complain about, but it was sort of like giving a 5 star to your local Burger King or something. It was pretty basic. I've noticed that over the last year that their hiring practices have either just ran into some lucky applicants that have a good head on their shoulder, stellar customer service, and are the types of people that put themselves out there to We'll do a job well and in turn create a better experience for customer and company alike. I can't think of any other local smoke shop of this variety that I actually know the names or I have nicknames for of people that work there lol like right now, they have Tracy who I can only imagine as severely underpaid. I've watched her deal with some crazy customers and she's just super cool and most of the time even when it starts software it ends in a good note. That's the kind of girl you want to keep you on in your counters and raise her up through your rinks just saying. Just to be clear and for legal purposes or what not, I do not know Tracy in any way other than as my cashier at said vice dispensary. I would like to say that I don't know Michael, hes another dude working there right now. Hes friendly and super cool. I would say to give him a raise too but well, I didn't even know he worked there until all of the suddenly worked there and I worked with him before at a different company and hes a hard worker.... So.... yep.... I just assume that all the employees here deserve more money. 1. It is because they're all friendly and knowledgeable and 2. they put up with a barrage of dude bro ego-driven, Grade A Brosidan (yes, Poisidan for Bria) bullshit... like during the covid pandemic, in the snow, over summer break in 103 spiking temps.... with a smile, none the less.... And this store is still standing.... Yep this place is pretty rad, and well.... as long as they allow me to smoke in this state.... at least one of my vices are covered! Side note, in case anyone cares, recently the camels have been cheaper here than through the gas station or other local vendors.

Awesome new shop! Gabe helped me out today and was awesome!! I found my new Favorite shop and…read morewould highly recommend it.

From the owner: Your local vape shop and premier destination for a curated selection of vaping, CBD, and kratom…read moreproducts located in Boise. At The Vape Connection, we understand that quality trumps all, and we're here to offer you an unparalleled experience that goes beyond the ordinary.

Regardless of past experiences, this shop is amazing always has been and they owe everything to…read moreCraig Williams. He makes the experience fun and enjoyable and honestly, he is the only reason I will be coming back.

Nothing like being new to something and get taken advantage of but I guess that's how life works…read more But please let me be make the mistake and let you learn from it. Simply, don't patronize this business. I over paid 3 times as much for the vape and then the salesperson sold me vape juice that is almost 2 years old. Not going there again.

I went in to purchase a geek bar. They finally got them in stock and told me they went up due to…read moretariffs. I was shocked that they went up to $35 plus dollars. I then went down the street to another shop to find the same answer only they maxed out at $25. I know tariffs are high but I refuse to pay $10 more. Between this and their high turnover due to them overworking their employees then a little disagreement they fire them. It's not a place I want to give my money to.

I asked about Geek Bars and she informed me of the sale 2 for deal. I was able to find what I…read morewanted. The selection was good.

Good selection of juices and hardware, and excellent staff/service. Very attentive and patient, and…read morealways greet you right away when entering the shop.

They were good up to a certain point when I told micha the manger that my my vape have having…read moretrouble charging and he refuses to sell me a new device. Will I get anything from them no probably not will i recommend matrix Vapor to anyone maybe but overall I'm just gonna take my business elsewhere