I REGRET ever bringing this company into my home! Hired them for a premium move-in clean of a…read morecompletely empty and clean apartment, expecting attention to detail and sanitation. What I got was the opposite, they left the apartment dirtier than before! One cleaner showed up with her teenage son, who was shirtless and sitting in the middle of the apartment when we arrived. Despite charging me for 8 hours, they stayed for 4 hours stating it's a team of 2 professionals... When I returned after the cleaning, most of the apartment was UNTOUCHED including basics like the vanity or appliances! I brought this to their attention and they sent the team back but I wasn't there. I came back the next day to find a horrible smell, and the toilet had been used and left unflushed, with pee stains on it!!! Absolutely disgusting, the apartment was more unsanitary after their visit than before!!! I reached out to the company and their customer service rep Julie tried her best, but ignored my request for a refund. No response, no accountability. I paid almost $600 for this nonsense!!! SHAME ON YOU. AVOID this company at all costs, you'll spend more time cleaning up after them than before they came!

Our first time using this cleaning service. Excellent service and thorough cleaning. Highly…read morerecommended. We are actually was not able to be in our apartment at the day of cleaning. We agreed with Andrey to leave the key inside the lock box and make cleaning without our presence there. I have to say the guys did a great job without any control from our side. We got pictures before and after cleaning. Our tenants told us apartment was extremely clean. We would definitely recommend to everyone!

Amazing. I always feel like I'm coming back to a beautiful hotel after each cleaning…read more After having a baby I decided to get a cleaning service. In my research I narrowed down to a few and selected Regina's Maids, since they were the only one offering to fold laundry. At the time most companies were not folding laundry due to Covid. Having a newborn, there is a lot of laundry and little time to fold. This was a must for me. I have been receiving the services for about 6 months (twice a month) and have never experienced any poor cleaning as noted in negative comments. I still don't know how they get the inside of my fridge and oven to look brand new. They give you a time range and always arrive within the range. I have had weeks when both employees only speak Spanish but it's never been an issue. If I plan to be out of the house and have a request I'll write a brief note via Google translate just Incase and all is fine. The company always calls with reminders and has allowed me to reschedule last minute.

Charged me $50 cause I called at 2pm the day before I was scheduled to get a cleaning to switch…read moredays. Had them on a recurring schedule. Good thing you got your $50. Now you don't get my business again. I tipped the ladies well too so if any other service wants to step in please reach out.

As far as cleaners go, Rita and her team were fantastic!…read more I received a gift card for a house cleaning from a friend and was initially skeptical since I didn't hear back right away. Once I got on Yelp and we started to communicate, Rita was great. She quoted me an extremely reasonable price, her team was right on time and they did a great job! I would highly recommend them!!

Nice to deal with, fast response and on time. But for my…read morefirst experience not very happy at all. New empty house, just had the floors done and walls painted. After the cleaning job I return to inspect and noticed, my kitchen floor was greasy as well as my stove. They didn't wipe down top of my door moldings. Main bathroom counter was dusty. Think they knocked off my thermostat and didn't mention to me. Not even close to being thorough. Its a shame I was stoked because of the great reviews. Wouldn't use again. Good luck

We partnered with MCM cleaning service for our office cleaning needs, and the experience has been…read moreexceptional. From the initial consultation to ongoing service, their professionalism and reliability have stood out. The cleaning team is punctual, well-trained, and extremely detail-oriented. They ensure that high-traffic areas, workstations, and common spaces are spotless, creating a clean and welcoming environment for both employees and clients. They also follow strict hygiene protocols, which gives us peace of mind. Communication has been seamless--any special requests or schedule adjustments are handled promptly and efficiently. Their use of eco-friendly products is another big plus, aligning with our company's sustainability goals. If you're looking for a trustworthy commercial cleaning service that delivers consistent quality and cares about client satisfaction, MCM cleaning service is the one to choose. Highly recommended!

I started working with MCM Cleaning about 3 years ago. It was probably one of the best decisions I…read moremade. They are very professional, responsive to your needs. I knew they were special when we schedule a deep cleaning. They did all the overhead lights, file cabinet draws, fridge just to name a few. When the work was done you can tell that the office was cleaned and not just ran through with a mop and vacuum cleaner. The team is well trained and pay close attention to detail. High traffic areas are well maintained, kitchen spotless. I would recommend them to anybody who is looking for a good company to handle their needs. Tim B - Office Manager

This cleaning service is professional and provides great service. The cleaning is thorough and top…read morequality. Eulalia and her small team are accommodating, on time, and great to work with. They handle children's room well- and take great care of kitchen and all other rooms as meeting all expectations and requests. They also helped clear out the backyard upon special request. Very nice people, responsive, hardworking and efficient. They came recommended to us, and I now refer them to others.

Paloma Cleaning Service is the best there is in New York City. They are cleaning Goddesses! They…read moreare extremely deep and detailed with their work and never rush. They find places to clean that you do not even realize were dirty! They can do windows and areas that can be difficult in the city. I trust them with delicate and valuable items, whereas other companies often break things because they rush or don't pay attention. They will remember how you like things specifically done each time if you have special requests or preferences. You can trust them with your belongings and they are very pleasant and considerate! Highly reccommended. They will change your life!

I was in need for a regular cleaning service for my elderly aunt who still lives alone. Even though…read moreher apartment was becoming uninhabitable due to her inability to clean, she was very resistant to allowing anyone to come into the home and "mess with her stuff. I did a Google search and took a leap offaith, and here we are two years later so grateful for the customized services we get. Sandy is very hands-on with scheduling and goes out of her way to make sure the house cleaner and the client are a good match. She is very sensitive and thoughtful and understands individual unique situations. We mostly had a house cleaner named Johanna who is perfection. Not only does she do a thorough cleaning, but my aunt considered her weekly appointment a visit. She was so personable and friendly. Whenever she couldn't come, Sandy sent wonderful Replacements , keeping in mind how picky my aunt is. I find it very convenient to handle bookings and payment through the app automatically. Highly recommend this business

I am so incredibly happy with NY Maids. This past week I moved out of an apartment I lived in for…read more15 years, and the job turned out to be much bigger than I anticipated. Knowing I wouldn't have time to clean once I finished packing, I found NY Maids online and called, hoping to get someone that same afternoon. I'm so glad I did -- not only was the person who booked my appointment terrific in explaining everything, but she sent Pedro a couple hours later, and he was absolutely wonderful. So kind and easy-going, and did an incredible job! Even my super, who stopped by to see how the move-out was going, was impressed. If you need someone who knows how to thoroughly and spotlessly clean a kitchen and bathroom, Pedro is your guy. Thank you again, NY Maids!

This company is awful! When I needed cleaning last minute…read morefor a birthday, I contacted several companies eco way was one of them, they told me they don't have availability but will contact me if someone cancels, I found another company that was available and booked them the next day in the morning, but than eco way calls me and tells me they can come immediately same day at 4:30pm they saw the videos of my one bedroom and said they can come and clean it. I agreed and cancelled the other company, they came, rushed through everything and left in 1.5 hours. Floors were not washed, Coulter tips were not sprayed down and wiped, I'm small dried out mean from my sons early breakfast was still there!!!!! All they did is vacuumed and neaten up a bit Folded a Few things they saw laying around like some clothes that I had on floor or bed and when I mean a few I mean like at most 10-15 items. I asked that my sons bed sheets be changed they did not change mine nor my sons. They took my sons few toys and put them nicely in same place where they were just were not nicely put they put his little cars in a row on the floor and any throws on couch were folded, honestly I have no idea what they actually cleaned, nothing was wiped or Scrubbed or washed, only vacuumed and not that well. Then they leave 1.5 hours and I ask them why the rush. They said they have to go. After all that they keep telling me they want me to pay. A company should not ask to pay for this type of cleaning, how embarrassing that they even asked me to pay what I think it's worth. When I have to clean and wash floors after maid I do not feel I should pay. But yeah I paid half of what they were trying To charge anyway. This company doesn't have a website nor a location says they are permanently closed. Very fishy and unprofessional. That is a photo of an obvious part of the kitchen table that is completely dirty with dried oatmeal

This was such a horrible service!! Beware if you call this company. They would take pictures of ur…read morebedroom without asking your permission and they did a bad job. There was still grease and grime in my bathroom and the floors were not cleaned. They come for only 2 hours and the service is not for 4 hours which will confuse you. This is the worse company to call. 2 people only cleaned upstairs . No one cleaned on the first floor and I had to end up cleaning it. I called the manager twice and left a voicemail and she didn't even call me back so I had to email. She said ur house wasn't cleaned for a long time. So stupid, if your House is dirty wouldn't you call a cleaning service?! Don't go for this company. People will write good reviews to say its a good company but it's definitely not. It was disgusting . They don't know how to clean . RIP OFFS. Truth shows in the pictures!!

I am writing to recommend Natural Serenity as a cleaner. Her cleaning company performed house…read morecleaning services at my home. Time and time again her cleaning crew has proved themselves professional and prompt with a great attention to detail. My home cleaned by them was always left in outstanding condition, and all of the furniture and fixtures were treated by them carefully. They are polite and have a friendly disposition as well as the ability to follow directions accurately. My home is always left smelling like a spa when they are done. I would be pleased to employ them for all my future cleaning. Do not hesitate to use them as a cleaning personnel in the future. You will not be disappointed!!!

This cleaning company by far has the best service that I have ever experienced. I have had a few…read morecompanies at my home, and none as good as this one. They cleaned my house a few times with so much love. They go above and beyond and they make the place spotless, shiny, and beautiful. My bathrooms and Kitchen were transformed. Bonchie and her staff give exceptional service. They know how to clean. They are also friendly, kind, and just amazing. I recommend them to everyone looking for a grade A cleaning.