I've used Rosie Cleans a few times now. First for a move-in cleaning as the prior owners left a…read morebit of a mess and I'm now on a schedule to have them clean bi-weekly. Their prices are a bit steep compared to what my boyfriend was used to with cleaners in his old home, but in my opinion, it is worth it. I'm super picky about cleaning my house and thought the cleaners my boyfriend had at his old place didn't do as thorough of a job as I would have liked. But unfortunately, in our bigger home and with all of our work responsibilities, we just didn't have the time to do a full house cleaning as often as we would like. So I found Rosie Cleans (I actually found them a year ago when I was in Summit but we were out of their zone). So far, I've been happy with Rosie Cleans. The manager, Cecilia, is very open in communication, letting us know when something comes up that needs to be rescheduled, checking in to clarify instructions, following up post cleaning, etc. She also was able to squeeze us in for our initial cleaning when online it had looked like there was no availability for months. In terms of cleaning, the ladies who handle our home seem pretty thorough so far. They take everything off the tables and countertops to clean (versus lazily dusting or wiping around things) and I've seen them actually on the stairs cleaning between the railing balusters. This past week, my mom was in town and even she was impressed. Finally, I also really like their online scheduling system. So far it has been pretty easy to add and remove certain items for individual cleanings which is something we're definitely going to be taking advantage of going forward.

We want to start off by saying that the cleaning was not great. There were many areas that were…read moremissed, even they were obviously visible (please see the photos). What aggravated us were the excuses as to why some of the work was not done properly. Due to that, we have decided to write a review and share our experience. We made a mistake even giving $100 tip. 1. We had to finish their work in the end of the day. The bathroom on our first floor was not cleaned properly. Ivan was in charge of it. The bathroom on our second floor was cleaned by a lady (we do not know her name) who did a better job. There were other clients online that had a same issue with the service provided by Ivan. 2. They are not equipped to clean a garage, yet they accepted it. Of course, then, we had the expectation that they would do a good job. Since it's been accepted, they might as well do it right. Again, Ivan was the one working on the garage. The equipment were not too difficult to clean. Ivan left the shelves and our equipment so dusty, especially the floors (and manager's comment is that they do not clean unfinished floors). Then again, why accepted it if he would not clean the floor. Please see the photos. 3. They arrived late, which support the other negative reviews online. The agreement was 11am. They arrived after 12pm. We had plans that we had to delay. We were notified at 10:29am, only half an hour before the agreed arrival. However, this is not a huge deal to us. But just want to give everyone a heads up that there is a large chance you need to wait. 4. Ivan's "walkthrough" was rushed. We understood that it was late in the afternoon, but the time of the day should not affect the service. I pointed out to him the bathroom on 1st floor, but we felt it was ignored. He was on a rush. Also, it could be a language barrier since he had a difficult time communicating in English. We pointed out the shelves with dusts (please see the photos), and same reaction of not wanting to do it. 5. The manager offered that they would return and clean the untouched areas. It's late in the afternoon, and we had to leave the house. I do not think it is fair to us to wait again. In addition to that, it is not acceptable to send the same staff (Ivan) who did not do a good job. If she offered to send the lady who did a better job, we would have considered. But she kept insisting to send Ivan back, along with the other lady - even we emphasized that we do not want him to return. Please see the photos. I would not recommend their service. We thought we would have a great first impression, however we did not. We are trying to find a good cleaning company since we are new in the area and just recently moved from a different county. Also most especially, we need a consistent one because we are buying another house. We wanted a professional service. Unfortunately, we are disappointed. Update and response to the manager: 1. It is NOT true we are satisfied. Clearly based on our review, we are extremely disappointed. 2. There are no "agreements" discussed prior to the cleaning. They left our curtains, window boarders, mirror behind the bathroom door, master's bedroom side table, toilet bowl of 1st floor bathroom, shelves and multiple areas untouched. 3. There are three residents in the house who witnessed the poor service. Therefore, they have the right to submit their reviews, regardless of the number of point of contacts. 4. Regarding the manager's comment about responding to her prior writing the reviews - we have had multiple conversations via text. Yet, the manager is not listening to our feedback and preference. As mentioned, she kept insisting to send the staff who did a poor job. She should send a different one. She did not grant our request.

This is one of the best professional cleaning services I've ever encountered. I needed a move-in…read moreclean done quickly, found MaidWhiz online; and booked for the next day. They arrived on time and walked through the house with me to see the areas I was most concerned with. When I arrived after the cleaning was done, I was beyond impressed with their thoroughness and care. It was like walking into a brand new home (That smelled Nice). The Maids were professional and polite, and the job was so well done that I will gladly book again and recommend to all my friends.

Unfortunately our experience with MaidWhiz was terrible. The only reason we hired them was to clean…read morethe blinds of our new house because of my husband's recent lung transplant and cancer. When the maids came I explicitly asked them to do the blinds. Afterward I was deeply disappointed to discover that 75% of the blinds still had a dark filth on them (see pics). When we complained we only received a $40 refund and a "sorry." I will never use them again and would definitely not recommend them.

Amazing Cleaning Service…read more Fantastic Cleaning Service did an incredible job. Agnes is professional, reliable, and extremely detailed. She goes above and beyond, cleaning areas most services miss, and always leaves our home spotless and fresh. She is punctual, respectful, and truly cares about the quality of her work. If you're looking for a dependable house cleaning service, I highly recommend Fantastic Cleaning Service. Services Interior & exterior window cleaning, Office & workplace cleaning, Office cleaning, Standard cleaning, Moving-related cleaning, Move-out cleaning, General housekeeping, Deep clean

This is absolutely the best cleaning service that we have had in 40 years! Agnes is prompt,…read morepersonable, reliable and a pleasure to have in our home. The service could honestly be described as a "deep" cleaning, leaving no details undone. Could not be happier and would highly recommend Agnes. No need to look elsewhere. She is the real deal!!

I have lived in Manhattan in several places, and I wouldn't have any other cleaning service except…read moreJ & O. There are many excellent advantages to this business, but none is more thorough and skillful as the cleaners themselves. Sometimes I have needed two, but normally one comes to clean. They are well-trained to offer a high standard of every aspect of making a home look and feel immaculate. From dusting to disinfecting to polishing to vacuuming and mopping, they know what products to use to restore cleanliness and perfection. They get into those dusty corners, rearrange and organize items, and even make beds. They remove all garbage when done. They are also friendly and respectful of the delicate items in your home. I always offer snacks and water for them to have for a break if it is a long cleaning service. The manager and owner of J & O inspects your home before every cleaning and assesses what needs to be done and the fee. They are very reasonably priced for a cleaning service in Manhattan. They are a respected business and know how to approach their work professionally. I highly recommend J & O for any cleaning request. It's been 4 years now that I have depended on them to take care of my home when I call!

Would highly recommend. Have been looking for a monthly cleaner at a fair price for awhile and…read moreluckily a friend recommended J&O. Jeannette (the owner) is very responsive and flexible with coordinating a cleaner that works best for your schedule/needs.

I call Yeah We Clean and I'm picked up immediately by the rep. I explain to him I need them to…read morefocus on the cabinets because I'm going to paint them shortly. Yes, they did a great job the filthy refrigerator and stove but as they were about done they started to work on the cabinets. It was only at the end that they showed me what was done. They removed grim but missed a few silverware drawers. The dispatcher had allotted 2 to 3 hours for the job even after I told him my tenants had trashed the place. The next day I call the rep and he sent me pictures of their work. He told me remember them for any additional work. 271 dollars later it was done. I might not use them again..... I'm being sarcastic.

Ordered for a deep clean of my parents house. I wasn't satisfied. I explained it was an older…read moredisabled persons home and that it needed some very specific things - floors bathrooms etc. They started out strong it seemed, turning over the couch and cleaning behind it but when I went back to the living room I saw areas of dust that hadn't been touched. I requested they return to finish that section. In the dining room, after they left I noticed that the chandelier hadn't been touched. There was a plumber in that morning that went over time, so I don't fault them at having a delay but they asked for another half hour to finish the kitchen. Many things were cleaned but the floors where they dipped under the cabinets for a few inches looked untouched. The lead said she sprayed degreaser but didn't have time to clean the area - they left 10 minutes earlier than what I paid for. I would prefer they finished the job. The bathroom windows weren't cleaned even though that was a request. I feel like the job should have been quoted instead of an hourly. The team seemed to want to get out of there in lieu of finishing the job properly. When I complained they told me they sent a team of 3 instead of two that was quoted and that had I gotten 2 or would have taken a longer time so I should be happy. The 3 rd person was clearly a trainee or newer as she didn't have initiative and had to keep asking what to do and just standing around waiting for an order. Lastly, I speak some Spanish but there was no English and there was a lot of photo taking and laughter that felt like they were judging the state of my parents home. I had cleaned and organized for a month before hiring them so felt it was in better shape but needed a DEEP cleaning - that to me means getting under the cabinets in the kitchen floor.

Clean quality was extremely poor for the price. Sticky residue was left on the floor, dust was…read morestill present on surfaces. Many things were moved but not put back in the correct place. For over $200 I'd expect a much higher quality of service. Would not hire again, and would not recommend.

I've been using Today's Maid Service for quite some time, All I have to say is that if you want the…read morejob done right, thats the place. Always on time, speedy service, and experienced. It's just a pleasure getting home from a long day knowing that my house is sparkling Thanks again

Adam did a excellent job and communication was great. Would highly recommend for any future,…read morecarpet, tile or wood flooring cleaning jobs.

I got 3 huge and heavy wool rugs cleaned. The two brothers showed up on time and got right to work…read more They were very professional, helpful, and did a through job. They cleaned them in the driveway (as I requested) and it worked out great. I showed them photos and they gave me a price. Non-nonsense pricing. Would definitely recommend!

I have been using Camely Clean for about a year and half now. They are dependable, efficient, and…read moredo a great job cleaning my studio apartment. My floor, bathroom, and kitchen are very clean after they are done. They focus on the things I ask them to. I would recommend them

I do not know where to begin - I asked them to come at 2pm and they came at 5. I paid $240 for 4…read morehours for two people to clean a studio and bathroom and 5 hours later they were no where near done . I left and paid till 9 pm and asked her to just close the door behind her when she leaves, because there is not enough room for me to be here while they clean. I came home at 10:39 to all my makeup , receipts and perfumes thrown together in a garbage bag sitting on my dresser and my new clothes still in the bags having been shoved into a laundry bag. She said she mopped the floors but the floor in the living area and bathroom were still very dirty . Neither the stove nor refrigerator were clean, so not sure what they did all that time . To top it off she tried saying I owed her two more hours. I paid her for four hours and then she tried saying my husband only paid her for three . I also made a mistake of paying cash to be nice after she took the train here for over three hours which lets you know she is not located in Chelsea. I live in Seagate- it is an hour train ride away. My house did smell like cheap fabuloso so maybe that's why the floors weren't clean . She was supposed to bring her own supplies but came with no vacuum. I see now there are no reviews and this is not a legit company. Also they put the candy that was on my dresser in the garbage bag which opened and all my expensive makeup pallets are now full of sugar!!