dr harley simeone is an outstanding physician. she often diagnoses…read more issues before the specialist can. dr simeone is dedicated to her patients and her profession i feel fortunate to be a member of her caseload i am looking forward to starting my care with the lown group.

The change to a concierge style practice was unfortunate in that it keeps patients who cannot…read moreafford the $5,000 a year fee to access the doctors in this practice is very disappointing, especially considering it's connection to the Lown Research Foundation. My experience before this change was good.

I have been a patient here since 2011 after being diagnosed with a connective tissue disorder. Over…read morethe years I have received excellent care here, not just from my doctor, but also the nurses in the infusion room. My doctor was very patient and persistent, willing to try many different approaches to treating my condition and offered me valuable referrals to address things outside of his expertise.

One of the best in the world. Check him out at www.brighamandwomens.orgread more

I have been a patient of Dr Ravid's practive for 25 years. He has provided me with amazing care…read moreover the years including insightful and in-depth knowledge with cardiology care. Always measured in his approach and very responsive with returning calls and scheduling visits. The office team is super friendly and very qualified. Many of his office staff have been with him for numerous years (Senior members - the entire time I have been a patient). If you are looking for a Cardiologist highly qualified with a seasoned staff - Dr. Ravid / Lown Group would be a good decision.

Very good experience so far. Dr Ress has been very knowledgeable and comforting in his approach. He…read morewasn't rushing through our appointment which I appreciated a lot. I have been very satisfied with my visit.

So I selected Dr. Robert Dye as my husband's and my PCP since it was close to work/home and it was…read morewithin the network. My other requirements when selecting a PCP were that he/she had to be board certified Internal Medicine. So Dr. Dye fulfilled these criteria. I called at the beginning of August to schedule establishment visits. The first available they had for both of us to come in (yes, I had to make sure I went with my husband because he hates going to the doctor) was at the beginning of September, a month later. The day before the appointment, the office called to say that Dr. Dye had to reschedule so they rescheduled it for the week following. The day before that supposed appointment, they called my husband to reschedule. We re-arranged our schedule and agreed to be seen the following Monday. The office staff is small and seem over-worked. We weren't greeted by a receptionist, but given paperwork to fill out by the medical assistant. We waited for about forty-five minutes from our appointment time, and finally were seen. Dr. Dye and his associate (Dr. Ashley although I am sure I am spelling her name wrong) were very thorough about our concerns/questions, and we got along very well after I disclosed that I was a physician myself. Overall, they appear competent and friendly (but how much of that is because I'm a fellow physician?). The wait time left a lot to be desired (both for the appointment and on the day of the appointment). We will see how they do with follow-up care and lab results... but since my husband and I are relatively healthy, I don't plan on making any PCP changes at this time.

I had randomly chosen him because he was near my apartment. I called to get an appointment because…read moreI had a cough for about a week that was exacerbating my asthma. They didnt have anyappointments for another 3 weeks but said they could fit me in the next day. The next day they called to cancel and reschedule the next day. When I went later, they had me waiting in the waiting room for an HOUR AND A HALF!!! Then they put me in a room with people's medical records on chairs and all over the room that I killed time reading (I'm sure they violated HIPPA/ patient confidentiality there!!) When I told them that I thought it was an unreasonable time to wait they said that they didnt have to treat me, and if I didnt like it I could leave and go to the ER and wait there if I wanted to. That doesnt seem like good patient care to me. I dont want a doctor who's response to a patients concern about what kind of care they are receiving to be "Keep your mouth shut. If you dont like it, go wait at BMC's ER for 8 hours." My father and brother are doctors and they said that they would never say that, that's bad patient care and poor professional demeanor. I will never go back or return for follow up care. I think I would prefer and wait in Newton-Wellesley ER, atleast theyre nice and caring there. So I am looking for another PCP. Anyone have a good suggestion? : )

Dr Haffajee took time to explain my husbands condition and options on how he could be treated. He…read moreanswered all our questions. Didn't feel rushed at all. Also our appointment started right on time.

He did a pacemaker replacement with local anesthesia only, which is not what I was told to expect…read more I felt everything. It's still uncomfortable almost a year later. Never saw him after the surgery, and he didn't give me release papers, so I waited in the recovery room for hours until the nurse finally let me leave. Terrible experience. Still have flashbacks and nightmares.

AVOID if you can. I'm giving only one star because I like my OB-GYN who practiced here. But now…read morethat she's changed offices, I have zero reason to come here again. There's a woman who works at the front desk/answers the phone who is perhaps the rudest person I've ever spoken to. Zero manners. Annoyed, mocking, borderline berating. I called to see if they could pull up a medical release form that I had signed two years ago and transfer my records over to another office, and she insisted that I had never sent them a form. Basically yelling at me over the phone. Front desk staff are a critical component of any healthcare, as they're the first person you see and can set the tone for the rest of the appointment. I would never want someone like her to be in charge of issues like appointments, who to talk to about bills, etc. Absolutely horrendous experience. Plus each time I've come, I've had to wait upwards of at least half an hour to an hour before being seen.

They literally do not care, and I say this after speaking with several other women who report an…read moreexperience similar to my own. The male receptionist sincerely lacks even a modicum of knowledge involving GYN concerns, he doesn't how to triage problems, he is abrasive, rude, arrogant, disrespectful, angry, he lacks empathy, curiosity, kindness, or even concern. Literally every interaction I have had with him, whether in person or over the phone is distressing. I had my first unpleasant experience with him when I called the office to make my first appointment. I decided to stay with the practice because I thought Anna Keshishyan was fantastic, and I figured my interaction with him would be minimal. Now I understand that he is the gatekeeper of the practice, and one must attempt to get through him in order to get to a provider. There are certain types of support staff who do not belong in healthcare, especially because when a patient is calling a doctor's office, it is usually not because they are having an amazing day and are looking for a sound board for their exhilaration.