Laurel's House is a great spot for formal dresses in LA--beautiful selection for prom, homecoming, evening, and pageants. Ariana was super helpful, patient, and spot-on with her suggestions. She made finding the perfect dress easy and fun. Walked out thrilled! Highly recommend--ask for Ariana! read more

My kid thought that most of the dresses at Windsor were too basic. And she showed me an inspiration photo of a dress I could NOT find on any Google shopping searches. We found some that were kinda similar but this must've been one of a kind. And there's not a lot of dresses available in Aqua. So every store/website/used dress forums etc were limited. But not here. They have such a huge selection of dresses! And considering it was peak prom season, I thought the dressing rooms would be packed but it was so easy going here. We went to a different store and the line for the dressing room was 1 hour per 2 dresses! The ladies here are helpful. And for the same cost as other stores, the dresses had more pizzazzz here. I saw some BEAUTIFUL dresses that I would LOVE to wear myself. So now I'm basically looking for an event to attend just to come back here and buy a dress lol. read more

Laurel's House - Inspiration dress versus what we bought! GREAT SELECTION of dresses. - Women's Clothing Near Me - Los Angeles, California

That day I came in with a friend to shop for dresses. The lady who helped me was called Arianna Moreno. Do not buy dresses here. First of all she was very impatient. She does not let me try on more than 2 dresses. I asked to try on a third dress and she said too much work for her, owner will not let her, even though owner was not there. She gave us a lot of pressure and attitude, that she worked so hard to let us try on dresses and if we dont buy it would be a waste of her time. I called back a week later looking for exchange, I have brand new tags and looking to see what style she had. The person picking up phone has no record of the $250 cash I paid. What dark market is this? I'm not sure if Ariana swallowed the cash or embezzled that from the store but there is no records from a week ago. I have photos and videos with date on iPhone of when I took those photos and videos of me trying on dress at store with my friend. Yet she has no record from that date. That shows disorganization. Then she says policy this and that. If you don't even have records how do you enforce any policy? That is double standards. They do not take care of customers here. If you were to spend that amount of money, you get returns and exchanges and customer service at Nordstrom and online dress places. They are not cheaper than the mall, and they are shady, do not have records of payments, and says policy is no exchange and no return. Obviously they are looking for one time sales deals, not repeat customers. I will surely not come back to this hole in the wall place with nasty attitude and sales agent that are impatient and give you attitude for trying on more than two dresses. read more

The best customer service! Thank you Adriana! Highly recommend this store. We got a seamstress and alterations done the same day.

Communication is strong, the options are stunning and they value your opinion, and the dresses themselves are great quality. The prices are reasonable and Ariana was such a huge help! read more

Such a great experience at this gown shop. Arianna was incredibly kind and helpful and made everything feel easy and comfortable. I told her what color I wanted, and she picked out dresses that suited me perfectly. Having a tailor right next door for easy sizing was a huge plus. The quality is beautiful and the pricing is very reasonable. I'm so happy with my dress and highly recommend this shop--especially Arianna. read more

I'm wondering what everyone here paid, just would be fun to compare prices. They seem to make it up as they go. I don't enjoy this kind of shopping where it becomes super stressful and unpleasant because you're not sure if you're getting duped. The dresses on this street are all similar to each other. I prefer to shop in a civilized manner at Macys, Bloomingdales and Nordstoms where I can return the dress if I change my mind and where the gowns are clearly marked. read more

Great selection of prom dresses, and especially kind and patient staff. Arianna was incredibly helpful, amazing shopping experience!

Such a beautiful store! Make sure you ask for Milly to help you! She is very efficient and kind! Will be returning!

Great customer service they are very friendly I really recommend you this store you would have a great experience the team is so helpful read more

I love the customer service everyone was so great I will be back everyone was so very helpful

Very happy with customer service provided by the ladies there. Selection was great. I am mother of the bride and very picky. I needed 2 dresses and I was able to find both dresses there after shopping for hours. Also, ordered my size and color and it came exactly the time she mentioned. Definitely check them out read more

I came to purchase a dress and Ariana helped me out. She was amazing. The dresses here are really really nice and good quality. I will definitely come back again. read more

Service was bad for the price of the dresses customer service should be better! Lady was on the phone most of the time and every dress I asked about she made me go get it ,so no I don't recommend this plc read more

Best service out of 5 stores we visited ... dress fitted perfect right away! Service was great, Value was great too! Only thing is it's 20$ parking for few hours try and park at meters on street and you can only try 3 dresses per day here ...Other than that everything was great!! read more

The lady assisting us was very patient and helpful and attentive. They have a huge selection of evening gowns with any color or style you like . read more

Arianna is absolutely amazing and understanding! she takes her time while assistanting the customer!

I was shopping for a prom dress for my daughter and decided to go downtown. I had gone into a few stores and didn't find anything she liked. We walked in into Laurel's House and it was love at first sight. With the help of Veronica, we found the perfect dress. My daughter felt like she was in an episode of Say Yes To The Dress. She was assigned a dressing room and Veronica helped her with zipping it and prepping it for alterations. They have a row of huge mirrors to see yourself from all angles. We decided on a dress and received a discount for paying cash. We love this place. I went back again the following week for my daughter's best friend's prom dress. I went looking for Veronica to help us but she was with a client so Mily helped us. Again same great service from picking out the dress all the way down to getting a discount. I highly recommend this shop. read more

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Very nice store with lots of options. I think this is the best store in downtown. Great services. read more

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Love spoiling my lady sometimes and taking her out to look for dresses. Since she work out here in Downtown L.A. Laurels House has some nice clothing for women only, and I was impressed with the dresses here that men can get for their women as gifts. So, we looked around at dress ideas, and I was happy. Nice store and place to shop at. Employees were friendly and welcoming. But my girl wont need me here most times to shop with her. read more

Arianna was the Best! I went shopping for a Prom dress with my daughter, and Arianna was so kind, patient and very professional. We went to other stores on the block and they were not helpful or kind. Arianna made us feel very comfortable. I also loved how supportive and attentive she was to all our needs. Thank you, Arianna and Laurels house. read more

Not only due they have a beautiful selection of dresses, but the service. Especially from Arianna, she went above and beyond to help me. She was amazing and very sweet. If you need help ask for Arianna! I left very satisfied. Thank you!! read more

Went to several stores there in the fashion district, and Laurel's house had the best, most tasteful collection to choose from. Ariana provided excellent customer service, going above and beyond to ensure my daughter found the perfect prom dress! Thank you, Ariana! read more

Laurel's house has a very nice and wide range of selection with many sizes! The worker Mily helped us out around. Mily stayed after closing hours so she can help us pick out the perfect dress! Thank you so much Mily and Laurel's House! 10/10 please check them out! read more

Very helpful and attentive sales ladies. I got my long gown for my niece's wedding. The sales lady even walked me next door to the Taylor to hem my dress. Love my dress! read more

It's True! First and last stop for a formal gown for a wedding. The sizes are not to compare to store sizes but fit impeccable. Example: I'm at 12 but I bought a 16?? Fit perfect. The tailor is next door to finish your trip. Ty ty love my dress! read more

Laurel's House - Women's Clothing Near Me - Los Angeles, California

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When I walked in the lady at the cashier was helping few customers. She saw me but didn't say anything. I waited till they left but she still didn't acknowledged me. She went into the back and never came out. I guess I didn't look the part? I ended up going to the store across the street and bought a beautiful ball gown on the spot. read more

Arianna was great! I Wanted to check out several shops on Santee alley for a prom dress for my daughter. A few other shops prior were high pressured sales and we didn't like that. Here we were able to browse comfortably through the many racks of dresses. Once we were ready to ask for sizes and to try on, Arianna took care of our needs. The dress my daughter chose is beautiful and the quality is far beyond what I would've expected. Arianna made the shopping experience easy and helped us get the right size and color dress. I'd highly recommend coming here! Cost $300. read more

Prom dress shopping is exhausting and nerve racking but I'm beyond happy that we found Laurel's House! After going to several shops, trying on tons of dresses, we found the one at Laurel House, actually they had a great variety of dresses, all the one, we could have chosen any of the ones my Daughter tried! The CSR's were very patient, knowledgeable and NICE! I highly recommend this place! read more

This was a wonderful find!!!! Great selection, very reasonable prices, very good quality gowns. My first of four daughter had prom this year. We will be going back!!! read more

Laurel's House - Prom Dress - Women's Clothing Near Me - Los Angeles, California

Such sweet and helpful employees! Thank Ariana for helping us find the perfect dress for my sisters upcoming party

The first and only place you need to go for prom/event dress shopping. * Went in on a Saturday morning (their busiest day). * Found a dress within the hour. *Staff was unbelievably helpful even though it was busy. -Sonia was AMAZING and incredibly helpful. * Great selection! They have dresses that suit every budget and style choice. * Recommended a Tailor a couple doors down, had the dress done in 2 hours. Tips: * Bring the heels you're wearing to prom! -This'll help you if your dress needs to be hemmed. The Tailor they recommend also has heels available to assist you. *Walk around Santee and find accessories while waiting for your dress to be tailored. -I found my purse and my jewelry for under $25!! *Have an idea of what you want so you don't spend hours and hours finding your dress. -At least entering with an idea can save time. They have such a great selection of pretty dresses you'll want to try them all. Don't do that. Save your time. read more

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This store had the best selection of dresses at a very affordable and great price. They had multiple colors of almost all the dresses in stock and they had a variety of sizes. Arianna was my helper and she was just amazing. I was able to find my prom dress within minutes of walking into the store. Arianna was so kind and understanding and an amazing help. Arianna found my perfect size, color, and the dress that was most fit for me. I definitely recommend this store and Arianna for anyone looking for prom dresses, wedding guest dresses, etc. read more

Great selection for evening gowns and dresses. My wife and I went last wknd and found a nice dress. Arianna was excellent in helping out with selection and trying out my wife's dresses. Prices are fair too. Great service. read more

Today we spent several hours shopping for a dress for 2 of my daughter's for Prom after visiting several stores we arrived at Laurels house and were greeted by Arianna she made the process so easy and found the perfect dress for our daughter's we highly recommend you visit Laurels and ask for Arianna she is very friendly and attentive Thank you read more

I didn't end up purchasing anything, this review is more about their customer service. I walked into Laurels house browsing for another outfit for my friends wedding. I was greeted immediately by Milly. She asked what style I was looking for and she knew exactly what I wanted! She was soo helpful and very friendly! She advised me on alterations I can have made to remove the tool or make the dress shorter. Although I didn't make a purchase (I already had an outfit I was just browsing) milly gained me as a customer bc I will definitely come here the next time i need a formal gown. I also walked around and can confirm Laurels has the best prices and best dresses. read more

Looking for a place to buy your gowns or formal dress? This is the PERFECT place! I can't thank enough all the wonderful ladies who helped me.:) i would rate them 100% for everything: Friendliness, cleanliness, QUALITY of GOWNS... mostly AFFOrDABLe!:) Look for Milli she is really Sweet and the BEST!:) Thank you Ladies!:! read more

Arianna was the best she helps find the perfect dress for my sister Great service. They have so much different variety of dresses.

Arianna is the BEST OF THE BEST!!!! If you need a dress go here and ask for Arianna. Thank you for everything

Ariana was wonderful in helping me find my prom dress. Thank you. I was really impressed by the quality of the dress. Multiple linings, and all the sparkles stayed on it. Laurels House truly has amazing, high quality dresses. Ariana was wonderful in helping me pick one out that didn't even need alternating. Thank you thank you. read more

Laurel's House - Thank you Ariana for help with my prom dress. - Women's Clothing Near Me - Los Angeles, California