I had such a disappointing and hurtful experience at this bridal shop. From the start, Ana (the cashier) was extremely dismissive and unprofessional. When I asked about certain dresses, she told me that "fat girls don't wear dresses meant for skinny girls." Hearing that in front of all six of my bridesmaids was humiliating and completely unacceptable. On top of that, throughout the appointment she was visibly judgey, making faces while we tried on dresses instead of being supportive or helpful. When we told her the color we wanted, she assured us it was available, but after going through the whole process and being ready to purchase, we were told they didn't actually have the color. The entire experience left me feeling disrespected and ashamed instead of excited, which is the exact opposite of what dress shopping should be. I would not recommend this place to anyone. read more

Trendy Collection - 2nd floor - Women's Clothing Near Me - Los Angeles, California

I can't recommend this place more than enough. They treated my daughter so amazing. They were kind patient and understood our budget and worked with it. They even discounted my dress by $200. She chose her dress on Saturday and the dress was in on Monday. They're amazing my daughter's dress crown and petticoat was 850 and my dress was 140. I know some people have had some bad experiences here, but I think that goes with any store. We had an amazing consultant. She was attentive helped us pick out dresses didn't drive us to the most expensive one first we told her what we were looking for and told them what our budget was, and they were willing to work with us on a dress that my daughter loved. They are amazing. I will definitely be returning to buy her prom dress. read more

If I could give zero stars, I would. Our experience at the second floor bridesmaid shop was absolutely terrible. From the start, Martha was extremely pushy and barely let us speak or share what we actually wanted. She kept confusing us, insisting that every dress was available in all colors, only to switch it up at checkout and say they didn't actually have those colors. On top of that, her attitude was unprofessional and downright rude--she even made body-shaming comments, which is unacceptable anywhere, but especially in a bridal store where you're supposed to feel beautiful and supported. The woman at the front desk (Ana, short white hair) was also dismissive and did nothing to make the experience better. Overall, the entire visit left us frustrated, uncomfortable, and deeply disappointed. I would never recommend this place to any bride or bridal party. DONT WASTE YOUR TIME HERE!! read more

Trendy Collection - Women's Clothing Near Me - Los Angeles, California

My daughter found her prom dress here last Friday and it was EXACTLY what she wanted! Everyone was so helpful and attentive and we couldn't be happier! read more

My daughter in law found her wedding dress here today and was very happy. The sales associate was attentive and very helpful. She suggested a gorgeous veil that we also ended up buying as it tied the entire ensemble together. It was also so cute that they created a cute video/photo op moment having her hold the 'said yes to the dress sign' and made a big deal out of it. Lots of fun. And the tailor they recommended a short walk away was able to alter the dress in 90 mins for just $50. A really great experience. Thanks for making the day so special!!! read more

We said yes to the dress for a quince today, it was out first stop and Janice was amazingly helpful and nice to us, we went after to look at other shops but we definitely went back to Trendy, the costumer service was excellent so we bought everything there, thank you guys!!! Great price too!!! read more

Trendy Collection - Women's Clothing Near Me - Los Angeles, California

Visited today to find a wedding dress for my daughters upcoming wedding. It was the very first bridal shop we walked by and immediately seen dresses my daughter loved. She tried on 3 dresses, and the 3rd one was a charm and she said yes to the dress! The sales associate that helped us was EXTREMELY kind & very helpful! Even persuaded my daughter to try on a crown which just made her wedding look perfect! Very affordable options and we were given a discount on the dress and other items we picked up for the wedding. Highly recommend! Thank you for the great customer service and making my daughter's wedding dress shopping a memorable experience. read more

These people are RUDE. I've been here during prom season and they were rude. I thought they were just busy and overwhelmed so I came back during the summer to look for a cocktail dress; they were still rude. The dresses are beautiful but I don't mind paying more if the service is good. During prom season my daughter and I went looking for her dress, she saw a dress on the mannequin that she liked and we couldn't find her size so I asked one of the ladies if she could try the dress on. She looked at me and said that dress won't fit you, I told her it's for my daughter and she said I don't believe you let me see her. I couldn't believe what I was hearing. I'm not overweight but the audacity of this woman to try and body shame me was too much and we left. There are too many other shops to choose from with nicer people who appreciate the business. read more

I came here to get my wedding dress and they told me a price for the veil and I came again and she gave me a higher price. Millie has no way of selling for her customers. Never coming again. read more

We shopped up and down Santee street looking for a WHITE deb gown and found it here! Figures it's the last store we looked at and almost gave up because many of the stores do not offer WHITE (off white, ivory, etc). Most stores need to order the gown with 2 week wait. We were so lucky to find a brand new gown off the rack and ready to take home! The lady was very nice and gave us a discount too. Happy to find the gown! Thank you. read more

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I have been coming here for years and I never had a problem til today. Mind you, I bought the dresses for my bridesmaids here for my wedding back in 2009, and all my other cousins who got married before me have both their dresses here also with no problem. That's when the owner was still there, the Persian or Armenian guy. Today, I came with my daughters and nieces ready to buy bridesmaid dresses for my parents' golden anniversary, all 8 of them were ready to buy today. However, the Filipino guy was acting so arrogant and rude saying he couldn't order any of the sizes. Bullshit! First of all, he didn't even try to check if the dresses were available, he just simply shut us all down and basically let us walk away! The older guy who saw us walking out was pointing at us and was signaling that we were leaving, then that Filipino guy again said, yah, they're going somewhere else (with his snobbish face). Yah, you showed us you didn't want us there mister. So yah, we are happy to walk out! NEVER EVER BUYING FROM THIS STORE AGAIN BECAUSE OF THAT RUDE FILIPINO GUY. If I were you, go find your manners and customer service etiquette, coz you're losing customers mister! read more

Went here this past Saturday to purchase my daughters prom dress, and they have the most beautiful dresses, so many different styles in all colors . The lady that assisted us was such a sweetheart very helpful. I recommend coming here due to the variety of dresses you can pick but early since there was alot of people. read more

Great customer service! Beautiful selection of dresses, they have some with corsets which is best for weight fluctuation. I was able to find wedding accessories too like veils and kneeling pillows, etc. their prices are amazing and they gave me a very good price for all my items. read more

This place has a very friendly environment! All the workers are super nice and know what they're doing. The lady with blonde hair was assisting us and she was very helpful with everything. They have a lot of dress options and even have a second floor for other dresses. Not only are the dresses super nice, but they have great prices! The dresses there are very affordable. All in all if your looking for any dress (prom dresses, quince dresses, bridal dresses, etc.) then you should definitely shop here read more

I've been looking for a nice dress to wear to my sisters wedding and I've been to many dress shops including David's bridal. I decided to go downtown and was recommended to this store. My mother got her dress here for my wedding and I loved it so naturally I wanted to check out this place. This store is huge with lots of selection of dresses. Down stairs is the bridal shop and upstairs is bridemaid, prom, sweet 16, and other fancy dresses. The workers Martha, Elsa, Alma and Moses was all very helpful on picking the right dress for me. The dresses looks like the ones you would see at David's bridal but with a better price point! When I have future weddings to go to, I will definitely coming here to get my dress! read more

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My first time here - great selection. This is a two story building, worth checking it out. My daughter and her friend found their dresses in the colors they wanted. We saw the same dress, different color for $180,00. This store was selling for $280 I think? I advised the owner, an older gentleman that I saw it for the lessor price. He said, go back there and buy it. He was extremely rude, not only to me but to other customers as well, even a returning customer. Again, great selection but the owner is extremely difficult to work with. He can down to $160 for each dress. I know I over paid but again it was the right color for my daughter and her friend. Be prepared with the owners lack of respect for his customers. He marks up all the dresses 50 plus percent and all the staff says don't worry he'll give you a good price. I could do without the games but that's how he does business I guess. He looks very old and fragile but he's definitely not lacking when it comes to being rude to his customers! Unfortunately, I didn't take cash with me so I was charged tax on top of the $320 read more

Trendy Collection - The two dresses I purchased for $160 each - Women's Clothing Near Me - Los Angeles, California

Great selection, can find goal deals in stock. They also have a good relationship with a seamstress next door that can make quick and affordable alterations. read more

Great customer service. They went above and beyond to help me. Elsa helped me find the perfect dress. The owner was nice and helped me last minute before they were closing. Thank you so much. 5 stars read more

A TRUE GEM!!!! I came to Santee Street looking for my wedding dress. I knew exactly what I wanted but the other stores just didn't have exactly what I wanted for the price I was looking for. I went to Trendy after many other stores and saw a large selection of bridal dresses from the window. AFFORDABLE PRICES and BEAUTIFUL DETAILED DRESSES! I waited maybe 5-10 minutes for my turn to try on a few dresses. Unfortunately they didn't have my size for one dress I liked but the lady handed me another dress and there she was... THE wedding dress!! A stunning large brand named dress in this gem of a store! The lady's name was Alicia and she made me feel like a bride on her wedding day from helping me put on heels, decide what size vail, and make sure all my photos came out perfect. Without her help I wouldn't have found the dress. I'm so grateful for her and her enthusiasm to help. The entire store stopped and told me "THATS DRESS WAS MADE FOR YOU!!" I was so pleased with everything from the moment I walked in, the service and when I left to pay. They also have an upstairs section with thousands of dresses for any occasion! I will be back for any other dress I may need! I can't post my dress but here's a photo of some of their other beauty's in the store! THANK YOU ALICIA read more

Trendy Collection - Large selection of dresses from bridal, bridesmaids, quince, and more! - Women's Clothing Near Me - Los Angeles, California

Okay, so I am going to give this place 4 stars for selection, price, and customer service (the ladies/workers who help you try on the dresses). I am knocking an entire star down for the rude and confrontational manager (super old man who doesn't speak English well) and because they only want you to try on no more than 3 dresses IN TOTAL. More on this below. The background is my mom and I were in need for evening dresses for an upcoming wedding. We found this store after checking out a few others nearby that were overpriced or not that great. This was our first time buying evening dresses in DTLA and we were amazing by the selections at this store! They have a HUGE selection in every color and style imaginable so we were super excited. They have all sizes so it was very easy to find multiple dresses to try on. The ladies/workers who help you try dresses on were amazing, especially Cherry! She was the best! So helpful and nice. (thank you, Cherry!!). Towards the end of our trip, my mom had a few dresses she wanted to try on. Mind you, she had only tried on like 2-3 dresses during this entire trip. The manager of this store (older man) walked to her and said you can't try on any more. I know he's the manager because I asked someone if the guy was the owner or something. He was kind of rude and confrontational, he literally came out of nowhere and confronted my mom. He said "how many dresses have you tried on??" I said "what do you mean? She's only tried on like 2-3 dresses." He said you can't try on more than 3. I was totally confused and bewildered. Then I said "wait, do you mean you can't try on more than 3 dresses IN TOTAL or you can't try on more than 3 dresses at a time?" I then saw the signs that said you can't try on more than 3 a day. Anyway, since I had already made my selection and my mom liked the first dress she tried on, we decided to buy despite his rudeness about 30 mins later. I don't know if it's because he doesn't speak English well that maybe I misinterpreted him, and he's an older man so I wanted to be respectful. But the thing is....hello, what woman only tries on 3 dresses before making a selection? How do you know it will fit, look good, etc if you don't try on more? Evening dresses and fit are very hard. This isn't like buying a t-shirt. This is what I am totally confused by! read more

Bought my gorgeous headpiece at this store. Ladies were so nice. Highly recommend. And open on Sundays which some stores are not. I had a short window so grateful I could find a headpiece. read more

Trendy Collection - Bought my gorgeous headpiece at this store. Ladies were so nice. Highly recommend. - Women's Clothing Near Me - Los Angeles, California

This place was so good! I got my bridesmaids dresses here for only $64!! BUT I did place the order for a different dress originally and come two weeks before my wedding turns out that dress wasn't going to make it in time so they had us all come in and have to pick an entirely different dress. The girls ended up being OK with the dress but not entirely happy bc we had our hearts set on the original design. Another thing is, my mom got her mother of the bride dress here, also loved it but the original dress she ordered didn't come in the color they said would come in so when it arrived it was a surprise to see a different colored dress. She ended up trying others on and picked a different dress as well but unlike for the bridesmaids where the left the price the same due to their mistake they charged my mom the difference. I loved the dress so I didn't mind paying but it was kinda sad that they weren't willing to do that given it was their mistake in the first place. read more

Trendy Collection - Women's Clothing Near Me - Los Angeles, California

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Horrible customer service and they will lie to you to make sure you buy their dresses. First off there's plenty of dresses to choose from for many events. If you want to do DTLA shopping this should be your first stop. My review is based on the quality of service and bridesmaid dress. 1- we were told by the sales rep that the dress sytle I selected was $69. When we went to ring it up they rang it at $75. Should've negotiated a lot more on this or walked away because that was an indicator that they like to lie to make a sale but we were tired of shopping around DTLA 2- because we didn't have the other bridesmaid sizes, we were told that we can cancel since they wont order your dress until all sizes have been confirmed. (It was their way to convince you to buy) 3- I didn't notice til later that you can see the underwear lining, so you'd have to wear a thong or. I went ahead and called them to let them know the situation and wanted to cancel my order. Informed them of what I was told and they said no that they would never say such thing. That I was a liar and hung up on me telling me that I was hating HIS time. If you're on a budget for bridesmaid dresses and want them to go commando, this is your place. But if you want to be treated like a valued customer, don't even bother trying to come out here to save a few bucks. Truly, Regretful Bride read more

This is the only person in the store that helped us out. The owners (I'm assuming) were very rude. When we were ready to order our bridesmaid dresses they gave us a hard time and were unclear. The lady told us that they did not have the dress we needed even though TWO girls tried on the ones we were ready to order . The lady In the photograph showed the owners the dress and basically had to walk them through what we needed to do. I love the selection here but If you're expecting excellent customer service. Only deal with the lady pictured. I'm giving them two stars due to the selection. If this review was solely based on customer service it would be half a star. read more

Trendy Collection - Women's Clothing Near Me - Los Angeles, California

Good selection. Tons of options. Was able to get all my bridesmaids dresses here at a really good price. I was able to pick them up the following week without a problem. read more

Do not buy from here!!! Worst experience ever! If you order dresses from here and try to get a hold of them... good luck!!'

If I was able to give them a zero I would the first time I walked in there I was looking for a bride's dress and the lady in the front downstairs stated if you don't have an appointment you would have to come back tomorrow I was just asking to see whatever they had in stock and available she told me that she wasn't able to help me because she was busy with one other person I told her I would be able to wait and she still brushed me off so I ended up going to Anita's bridal yes they are more expensive but let me tell you their customer service is outstanding!!!! But this place yes it's a big huge store with lots of dresses upstairs but their customer service then you really need to work on it I went in again yesterday to look for bridesmaids dresses and ask information on how to order because my bridesmaids live out of state and some of them out of country they stated they didn't have the time to be answering annoying questions and that I needed to be ready to buy how am I gonna be ready to buy if I don't know how I'm going to order them since not all of us live in the same state!!!! I was able to get a couple questions answered after spending 20 to 25 minutes waiting around for them to be able to tell me that some dresses do come in certain colors and some come in different sizes which is a good thing but they told me that I needed to come back with all my bridesmaids and even then it would take between 1 to 2 weeks to get the dresses in which is a fine timeframe but because we don't live together they would have to come at different times don't waste your time just get everything from a different bridal store that they can accommodate you for your times and needs ordering online or also David bridal online works for brides maids that live out of state!!! Or JJ house online also read more

Trendy Collection - Walking down the stairs - Women's Clothing Near Me - Los Angeles, California

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One large building with wedding dresses down stairs and all bridesmaid/15/prom dresses upstairs. Brilliant. Although I have to say that my experience in the bridal department was absolutely terrible. I would have given 5 stars if it wasn't for the bridal department. It is sooo ridiculous how the lady there only let me try on 2-3 dresses. How the heck do you expect to get my business when I can only try on 3 gowns. They have beautiful dresses but they need to completely change there policy. On the other hand, the girls upstairs are extremely helpful. They all seem to be soo busy and I cant blame them. They have so many walk-ins but regardless if you ask for help, they are more than happy to assist you. I was able to get all my bridesmaid to try on dresses with out any issue. It took less than a week to order them. read more

Went in there along with my 3 other sisters to purchase dresses for my sisters wedding. They were incredibly unprofessional and the older man was extremely rude. We ended up going to another smaller shop and although the selection was not as large the customer service was amazing! I'd suggest skipping this place entirely and going into one of the MANY other shops on santee. read more

This might be the biggest store in Santee Alley. The first floor is also bridal accessories and wedding gowns. The 2nd floor is mostly bridesmaid/prom dresses. I was here to shop for bridesmaid dresses. It was very crowded on an early Saturday morning, and it was difficult to find someone to help you. Most of the dresses appeared gaudy and tacky to me, there was just so much tulle, or sequins or glitter everywhere. Maybe it's just my taste in clothing, but I was also looking for a non-strapless, knee-length dress, and that itself is quite difficult to find. They do not have a lot of bridesmaid dresses with lace either. I did find a dress that fit my description, only it wasn't in my wedding colors. I was able to flag down a sales associate. I don't understand why she had to ask when the wedding date is first. Would that change the way you treat the customer? Who knows. She did tell me that my color is not available, and cannot be customized. And that the simple non-strapless, knee length dress is $120. WHAT? I can get a cheaper price online. She attempted to find my color/dress in the store, unfortunately, there were none. I'll give her the stars for trying. read more

Trendy Collection - Women's Clothing Near Me - Los Angeles, California

Like all stores, it has both positive and negative sides to it. I just recently bought my prom dress (2014) from this store. I ended up very pleased with the purchase in the end, but I'm going to share the positive and negative issues I experienced while shopping there. I'll start with the negatives, because I like ending on a positive note. One bad thing about the store is that it's not very well organized. It was hard to find the type of dress you wanted, and the size. They're just everywhere. I also didn't like that they had so many mannequins with gorgeous dresses that they did not sell or find in the store. At the time I went there it seemed very understaffed considering how busy it was. In addition to that, a lot of the staff weren't friendly. There was only one staff member, she was blonde, who was kind and helpful. Also, parking isn't great there. I suggest arriving at the store almost as soon as it opens, it's super crowded (but I guess that's how you know it's a good store)! Now the positive aspect! The dresses, at least the ones I looked at, were so SO cheap! Especially because most prom/formal wear stores are pretty pricey. I got my lovely dress there for only 95 dollars! I was not expecting it to be that cheap. I also thought the store had a huge variety in styles, prints, and sizes, which is great; you're basically guaranteed to find a dress you love! They also throw in a little shaw that matches your dress for no extra charge. Another great thing about this store is the location. Right next door to this store is a great shoe store that's super cheap too! Everything you need for your prom/formal wear can be found in just one easy stop. All in all, I recommend going here if you're looking for a nice, but cost effective, dress. :) read more

Trendy Collection - This dress was only 95 dollars (so cheap compared to most prom/formal dress shop prices)! Happy with the purchase. - Women's Clothing Near Me - Los Angeles, California

Stay Away from this place! Initially two of my daughters were coming out in a quinceañera. The quinceañera mom placed a deposit on the dresses but at the end one of my girls didn't participate anymore. I went to pick up my daughter dress was not a problem it was just hard to get ahold of them consider the fact they never answer the phone. A day before the event the quinceañera mom went to pick up the deposit they told her they couldn't give her a deposit since I had picked up both dresses. I spoke to them over the phone and the lady kept saying my daughter picked up her dress. Found it very absurd since she was the one that gave me one dress. Apparently they went to take a look at the footage but did not disclose what they saw. They ended up telling her that they would give her back her deposit but that they could not tell if I took one or two dresses. I did not appreciate that before giving her back her money she made a comment saying i was probably lying and god will judge her. Excuse me! God will judge you for trying to steal people money and not taking responsibility for your actions! read more

Shopped here on a Sunday in mid May. They had a good selection, but be careful because no prices are marked on any of the dresses and different employees will quote you different prices. Also be sure to bring cash of $5, $10, $20, etc. I paid cash and the manager quoted me $250 cash, but when I paid him with 3 $100 bills he added $$30 for taxes!! What a pig!! Over all I think I could have gotten a same deal a department store with out the crowd. read more

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Went on a Monday early morning and the store was not packed yet. I got assistance from a wonderful Hispanic lady with black hair. I didn't get her name but she was so helpful. She helped me with trying on the dresses and going out of her way in picking out other dresses she thought I would like. I wasn't sure about royal blue on me but her pick was the dress I chose. I asked the lady that I was paying for two dresses is there anyway for a deal. She introduced me to the owner Moses and he hooked us up. He was very patient with me going back and forth with my dress choice. We ended up order my dress and it took less than an hour to deliver it! read more

Trendy Collection - Women's Clothing Near Me - Los Angeles, California

Worst experience ever!!! Ordered my bridesmaids dresses 2 weeks ago drove an hour and half just to find out they won't be ready for more than 3 months!! The wedding is only 2 months away!! They never notified me this and I was beyond stressed from this. So I find other dresses , just so they can charge me even more money then what they initially quoted me on the same type of dress. I finally found dresses which the manager told me himself they would be ready for pickup to n 2 hrs, just to go bck and be told they weren't going to be ready today after all! Not only was it now later in the day, now I will be stuck in gridlock traffic all because of the moron manager who was extremely unsympathetic, unprofessional, and rude, Don't go here!!! Save ur $$$ read more

The goal for the day was to purchase a specific bridesmaid dress i've been eyeing for my girls, my wonderful cousin had already scoped out a few places a few weeks earlier and got an idea of the price range for the dress. This store had given her the better price and obviously I was hoping to get the best price since i was getting 6 dresses. We went here early in our day and spoke to the owner who is exactly as he's described in all the other reviews. I told him I was willing to pay for 6 dress right now and what's the best deal he can give me? he gave me a number and i tried to get him to give me a better deal and as though he thought I was "slow" he typed the number into his calculator and put it in front of my face, then just walked away as though my business didn't really matter to him. I was pretty erked so we left and i was determined to get the dresses else where cause i was sure we could get it for the same price. We wandered the rows and rows of shops asking for the specific dress (oh, it really helped to know the brand and style number and especially if you have a picture). We tried hitting up the shops that had equivalent prices and even tried to go to the designer's shop but because it was Sunday, lots of the stores were closed. Our options were limited and it's sad to say that this store really offer a good price. For the dress i was looking for, it was almost 30-50 dollars less than the other shops in the area. Since I'm not from LA and i wanted to just finish this step of the planning process. we did end up back to the store to purchase the dresses. He was a lot nicer to us once he saw the money, even giving us compliments, etc. The dresses were not available in the store but it was really to be picked up within the week. I'm glad my cousin lives in the area and was able to pick it up, otherwise it would be a huge inconvenience for non-locals. a suggestion when looking for something in the garment district: base your decision purely on the price tag, not on customer service. don't let your heart hurt your wallet. Wear comfortable shoes! and good luck. read more

I found my stunning mermaid wedding dress at Trendy a few days before my civil wedding. I didn't need alterations or steaming. The store has a large supply of dresses that vary in price range and style. This is a helpful if you need to buy your dress last minute. If needed, the manager can order a dress from high end designers four months in advance. The manager is open to price negotiation so make you ask for a discount. They are very busy and have limited amount of employees so they won't personalize your shopping experience. The best time to go is during weekdays or early in the morning on weekends. The customer service isn't the best but it's justified for the price and quality. read more

Let me begin with this IF you value your wedding and want your wedding dress to be perfect without hassle DO NOT COME TO THIS BOUTIQUE . 1. the customer service is atrocious , these people are racist , rude , and unless you look like you have money they won't waste their time 2. The dress you order will most likely NOT be the size you ordered and the fabric is disgustingly sown the wrong way on the inside WHAT A MESS So let me tell you what happened : My bestfriend went to this bridal boutique and tried on a dress that she ended up buying , the dress she tried on fit her perfectly (she looked so gorgeous ) My friend orders the dress and mentions to the person assisting her that she will still work on losing weight to look even better in the dress The dress comes (mind you months later) and the size she got WAS NOT THE SIZE SHE ORDERED She took it back and said i'll take anything even the sample dress i tried on please , this doesn't fit it's not the size i ordered Their response ??? IF YOU WOULD HAVE LOST WEIGHT THEN THE DRESS WOULD FIT YOU . ABSOLUTELY DISGUSTING . DO NOT WASTE YOUR TIME in this sorry excuse for a business read more

The place wasn't too bad they had a lot of options to pick from. I only went here because its in LA and thought it would be cheap and I yelped it. My sis and I went prom dress shopping but most of their dresses were $300+. Found a dress for $300 manager said he can bring it down to $175 I said $140 final price $150. Reasonable price but was just out of our price range. Customer service, all the ladies there were busy helping customers but once we got a hold of someone (didn't ask for name) she was really nice. read more

Trendy Collection - $150 for the dress originally "$300" - Women's Clothing Near Me - Los Angeles, California

What a terrible experience! My cousin was looking for her wedding dress. We told the sales lady the budget that she had. She showed us a dress and stated that it was the only dress in her budget. My cousin wanted to try on another dress and the sales lady refused to let her try it on since it was not in my cousins budget. After asking the lady at the register if there was anyone else that could help us she completely disregarded us. I understand it's downtown and people are working for a commission but a little bit of professionalism wouldn't hurt them!! We kept walking and ran into a small store named "Joy" which was smaller but the customer service experience was completely different. Their prices were also very negotiable and no strings attached. read more