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    Laurel Point Resort

    3.2 (11 reviews)
    Open 8:30 am - 5:00 pm

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    Huge shower in second bathroom.
    Elizabeth K.

    We were very pleased with our timeshare and the overall ease of visiting Gatlinburg. The hot tub was the largest and cleanest I have ever seen. We will be back next Christmas!

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    2 years ago

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    Sarah W.

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    1 year ago

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    Sarah W.

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    2 years ago

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    Sarah W.

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    2 years ago

    Two washing machine and dryers for a huge complex. Getting clean towels was horrible. Service non-existent. Roof leaks. We won't be back.

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    Sarah W.

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    2 years ago

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    The Lodge At Buckberry Creek

    The Lodge At Buckberry Creek

    (33 reviews)

    $$$

    I took my mom here for her 75th birthday in May of 2018 and had a delightful time. The location,…read morelooking south towards the Great Smoky Mountains National Park was peaceful, and even though it was a short downhill drive to Gatlinburg, it felt like it was miles away. We were greeted by one of the managers when we arrived who made us feel welcome. While there is not daily housekeeping, we had more than enough towels (and coffee pods!) for our three night stay. There was a fire through this area back in 2016. There is no sign of the fire in the remaining lodge building. Off to the side, up a hill, are the foundations of former their lodge buildings and restaurant. The view to the south includes some burned trees in the distance, but I found that it didn't take away from the ambiance. Due to the fire, the does lodge have a more remote feeling due to the lack of telephone, cable, or internet. We didn't miss any of these, and we had reasonable cell phone reception. I look forward to seeing the lodge thrive again and wish the owners the best in their continued renewal.

    Me and my boyfriend stayed here for four days during the week after Christmas. Found this place…read morebecause I wanted a bed n breakfast & this was the closest I found. It's unfortunate what happened with the fires back in 2016 but the business keeps on pushing through. They still have a decent amount of amenities even without the other spaces they had offered before the fires. The rooms are a decent size, especially for two people. They offer a full sized kitchen which was nice so we didn't have to eat out every night. The balcony is cute & have great views of mt leconte. The bed was comfy & everything was clean. They had plush robes in the closet which were super comfy & great to put on after a hot bath in the spa tub in the bathroom. They also maintain hiking trails right by the lodge & they had a nice set up by the creek, there was a bathroom down there & a fire pit and lots of chairs set up. The lodge is only a mile up the road from downtown & the national park entrance so it's in close proximity to alot of great things. The only issue we ran into was not enough parking but we made it work. Overall had a great experience here & would definitely stay here again.

    Tree Tops Resort - Couches upon entering

    Tree Tops Resort

    (29 reviews)

    Great service and misleading sales presentation…read more The resort and resort staff were excellent. During our last day there we had a sales lady come to our room and tried to arrange a sales meeting to get our of our Bluegreen contract. She said that getting out of that contract would be no problem. We bought based on this promise and still trying to get out of our Bluegreen contract. Be very leery of buying from this firm.

    Tree Tops Time…read moreShares remain controversial; we own six annual weeks, and have the tools to dispose of ownership, and this is an advantage. Caveat - always purchase on the Secondary Market; presentations are ok to achieve lay of the land, but Never purchase from a developer. We wisely purchased our first vacation club in 1972, and have enjoyed the annual luxury travel every years since. Sales people will argue the benefit of timeshare exchanges - Interval International is superior to RCI; however, these exchange clubs always involve extra fees. Interval International has taken us to nearly all Marriott Vacation Club properties in the US, and we have exchanged abroad. Marriott Bonvoy is excellent for overseas hotel stays. Caveat: Always purchase in desirable locations that one will visit annually. We currently own four Atlantic Ocean Front Marriott Vacation Club properties and two Mountain properties. And this ownership leaves plenty of spring and fall time for 3-4 weeks of international travel. We always visit Smokies in spring; fall is delightful, but way too many leaf peepers. In 2025, Tree Tops improvements include new carpet and furniture, all important WIFI is now up-to-date, and TV service - Spectrum is great improved. Our Saturday check-in follows in-town dining and includes a pool and hot tub visit. Mountains or beach? Not applicable for us, we do both....

    Outrageous Cabins - hot tub from outrageous cabins cabin overlooking dollywood and pigeon forge

    Outrageous Cabins

    (31 reviews)

    Very spacious house to rent. The kitchen was amazing lots of dining room area for the entire…read morefamily. Lots of amazing balcony to see all of the valley. Lots of parking. The only downfall is they should invest in mattress covers on the mattresses. Cause when we get ready to leave the mattresses are full of undesirable spots..

    We've been staying with Outrageous Cabind for over 20 years (before it was Outrageous.) This was…read morewhere we spent our honeymoon (well Gburg actually - in an old run down cabin that wasn't theirs). I don't even know if this place was around then. That was 41 years ago but we spent time up here for our 40th anniversary this year - using them exclusively since we found them about 20 years ago. I think the ownership went thru change since we've been coming here but we exclusively and use them at least 3-4 times a year. Their special for last minute trips is incredible. After 20 years, 3-4 times a year (so we've stayed in most of them), each one has always been clean as a whistle. We have figured that we have stayed with them over 60 trips. At least. We've never stayed with anyone else the past 20 years! Our favorite place is at the top of the mountain at the water tower. However three of the four we always stayed at and liked the best, all but one was burned down in the Gatlinburg Fire of 2016. It burned down to their concrete footprint. They finally got one of them rebuilt and just opened back up so we are leaving Friday to go there. It's at the very top of the mountain and you can see for miles and miles. Yet it is only 5 min from the Parkway, behind Dollywood. You would think a cabin on the to of the mountain with its incredible view would be miles from the Parkway but it's only a short 5-8 minutes. I can never praise their staff enough. They are awesome people to work with. Some of our favorite restaurants we never miss are the Applewood for bfast, Guy Fieri's restaurant and arcade ( this is awesome and relatively new and great to go because there is a Crumbl and Ice Cream shop next door that are for that sweet tooth we always seem to get worse up there), Chop House, Cherokee Grill (Gburg), Ogles Farmers Kitchen ( I think this is the name. It right close to going in for Applewood. We've just recently found this and have been multiple times), The Pottery Barn Cafe is usually our first place we hit coming into town. There is also Paula Deens, Chop House, and Johnny Carino's. This is just for starters. Stay here and you won't regret it!!!

    Westgate Smoky Mountain Resort & Water Park - Dining area

    Westgate Smoky Mountain Resort & Water Park

    (383 reviews)

    We recently stayed at this resort after booking through Expedia as part of a bundle with our car…read morerental, which was a great way to save money. Check-in was smooth and easy, and since we've stayed here before, we were able to politely decline the timeshare presentation without any issues. We reserved a two-bedroom villa, but upon arrival, we were given two connecting villas instead. While this wasn't necessarily a problem, it was a bit unexpected compared to what we originally booked. Unfortunately, the cleanliness of the rooms left something to be desired. As our kids were playing, we noticed cereal on the floors and under the living room tables, which made us question how thoroughly the space had been cleaned. The bathrooms also could have been cleaner, but we made it work for our stay. We did experience an issue with one of the units having a faulty AC, but after reaching out, an engineer was sent up promptly and had it fixed within the hour, which we really appreciated. One standout positive was the communication with the front desk. It was excellent. Anytime we had a question or needed something, we could simply send a quick text and received prompt responses or service, which made a big difference. We also really enjoyed the resort amenities. The playground, mini golf, and arcade were all hits with our kids and added a lot of fun to our trip. Overall, despite the cleanliness issues, we had a good time and appreciated the convenience, amenities, and responsive staff. With a bit more attention to housekeeping, this could easily be a much stronger experience.

    **Strongly reconsider before buying at Westgate Smoky Mountain Resort & Spa**…read more We understood going into this that purchasing a timeshare comes with risks. At the time of purchase, however, the benefits and promises presented made those risks feel reasonable. Unfortunately, our recent experiences have made it clear that those expectations are not being met. The condition of our room was unacceptable. We encountered dead bugs, hair in the sink, fingerprints covering the mirror, a broken fan, a broken closet door and overall filth . Even more concerning was the overwhelming smell of marijuana and cigarettes in what is advertised as a non-smoking facility. When we brought these issues forward, the response we received was not only unhelpful, but unprofessional. An employee named Brad Reed was dismissive, condescending, and openly sarcastic, at one point stating, "Well apparently we won't ever see you again." Rather than addressing the situation, we were told the resort was completely full and that the only option was to send housekeeping. In the same conversation, we were also told that purchasing an upgraded room would "ensure we wouldn't have any more problems." The implication was difficult to ignore. After declining to spend additional money, our concerns were effectively dismissed. However, when we escalated the situation to a front desk manager, we were immediately moved to another room without issue, directly contradicting what we were told about availability. This raises serious concerns about how guest issues are handled. It appears that responsiveness may depend less on the validity of the concern and more on a willingness to spend more money. This experience reflects poorly not only on the condition of the property, but on the integrity of the service model. Cleanliness, honesty, and basic professionalism should not be conditional. Based on this experience, I cannot recommend this resort. Travelers should carefully consider other options in the area that prioritize transparency, accountability, and guest care.

    Laurel Point Resort - hotels - Updated May 2026

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