People behind the front desk are terrible . Unprofessional. Not nice . It's the first thing you see…read moreand if they're not on Facebook they're talking too loud about personal stuff. If you ask them questions, they accuse you of being disrespectful. I receive a letter where they missed two of my appointments in a row and I thought it would be an apology but it was from a boss who wasn't there who took the front desk side of the story and accused me of being bad patient behavior. Absolutely unbelievable. She didn't even contact me and she wasn't there and I received a handwritten letter saying how bad my behavior was. Didn't even call . Unbelievable

Happy with this clinic, like doctors and staff. All my…read morefamily comes here! Convenient location as well

Dr. Von Rueden was my surgeon to relieve 3 spinal cord compressions and spinal stenosis in my neck…read more Dr. Von Rueden was very thorough as he educated me about my condition, surgical options and the dangers of not having surgery. His extreme thoroughness and clear diagnostics were very reassuring. Hours after surgery he was still available in the hospital to help me through reactions to medications. His post-op instructions were clear and reasonable. 8 weeks post op 100% feeling and function returned to my hands after 2 years of numbness. He was not sure how much damage was permanent but was pretty confident I would regain some function. I highly recommend him if you want a clear, thorough, confident, expert surgeon. Apparently he has trained internationally. Two doctor friends of mine had worked with him and highly recommended him as a surgeon and vouched for his reputation. My Physical Therapist and her business partner had direct, personal experience with him and confidently recommended him as my surgeon.

From the owner: We are dedicated to providing the highest quality healthcare services to the communities we serve…read more Austin Surgical Institute brings the best doctors and surgeons in Austin to bring you relief. We use the best facilities, elite surgeons, and the latest technology to deliver real relief for our patient. Contact us to learn more today.

Dr. Ikbal is shockingly misinformed about nutrition, pushing urban legends that were disproved…read moredecades ago. This is all the more astounding because nutrition was her undergraduate degree. She also doesn't appear to practice evidence-based medicine. After her asking me what I eat in a typical day, she asked, "Where do you get your protein?" (Ugh. The idea that protein is hard to come by is flatly wrong and severely outdated. As Dr. Nestle, chair of the NY University nutrition dept. said, *26* years ago "We never talk about protein anymore, because it's absolutely not an issue, even among children. If anything, we talk about the dangers of high-protein diets. Getting enough is simply a matter of getting enough calories." The DV/RDA is ~8% of calories from protein, while grains are ~13% protein, vegetables 23%, etc.) She then tried to tell me that I had to combine plants foods to get a complete protein. (That was an urban legend promoted by a popular 1971 book, whose author recanted ten years later. The USDA nutrient database shows that individual vegetables, grains, and beans have all essential amino acids, in higher amounts than what we need.) Finally, she said I should eat more fat. I asked if there were science to support the idea that an addition of fat to an otherwise healthy diet improves health outcomes. Her reply was like, "I've been a doctor for 20 years...." Meaning, no science. By the way, she asked why I chose her, and I said that one of her patients wrote in a review about how he was able to get off all his meds for Crohn's Disease. Dr. Ikbal replied that the patient took himself off the meds, it wasn't her doing. Anyway, after hearing so much misinformation in just a brief, limited interaction, I have to wonder what other misinformation Dr. Ikbal is operating on. If you want a physician who practices evidence-based medicine, you'll probably want to look elsewhere. UPDATE: After I left the above review, suddenly DOZENS of glowing 5-star reviews appeared within a few days, about 1/3 of which are from people not even in the Austin area, many not even in the same state, and many of whom have zero other reviews on Yelp. Yelp has understandably moved most of these to the "Reviews Not Recommended" section. Is Dr. Ikbal buying fake reviews? Draw your own conclusions.

Our whole family has been seeing Dr. Katriny Ikbal for what I guess is about four years now. Dr…read more Ikbal is one of the nicest and most informed doctors we've seen in years. She's made numerous referrals to specialists as needed and has always expressed her utmost concern for our health and well-being. Don't let a negative review dissuade you from using her. In an age where healthcare costs $1,000s a month with high deductibles her medical practice model is the future of healthcare. She's reasonably priced, we've rarely had to wait more than a day to see her and in a crunch she'll make herself available by phone. One of the sweetest people you will ever meet. She's well versed in both conventional medicine and alternative approaches. Yes, she'll nag me about getting my annual bloodwork which is included in her fee but she does it politely and because she cares. Fred M. and Family

I'm relatively new to ARC. I've seen a physician at a different location a couple of times and was…read morein need of care months sooner than they were able to provide it. The scheduler was able to get me in to the Bee Cave location with Dr. Wang within the same week. Huge points for availability. Check in was a breeze. Two large waiting areas; however, didn't use because my name was called within moments. Yay. Dr. Wang has a great personality. He's very friendly and actually listens. He addressed all of my concerns thoroughly and promptly. Visit notes were available on My Chart the very next day - a Saturday! I have a follow-up telehealth visit with him this week, so I will see how that goes. Overall, a great experience. Definitely worth the extra distance because things worked so much more quickly. :) Plus - xrays available on-site. Very convenient. Tech was nice. Meh - some things are very antiquated. I actually had to fill out paper forms to allow them to share information with another physician. Gasp! Lol. And in order to share my images, I had to drive back to pickup a CD. What? They don't have the ability to forward them electronically.

First time going to ARC, it was recommended by my partner. I had to schedule quick, I had a head…read moreand neck incident. Im glad they were able to get me in. I went in due to being in an assault incident. Dr Pratt was my doctor and she was amazing. Very understanding and listened to my situation and what had happened. She knew her stuff and very informative. She recommended an x-ray and gave me steps on how to move forward. I ended up having neck spasm and still do. I went back and she checked me out and recommended PT. Its hard to find quality doctors out there, especially the ones who care about their patients. I would recommend this clinic and the doctor.

Dr. Bennett is awesome. I hope he never retires. He is so knowledgeable about so many things and…read morekeeps up on all the new stuff in medicine

Dr. Bennett is a highly reliable and well-respected physician, both among patients and fellow…read morespecialists. He has provided outstanding care to my entire family of four. Every specialist he refers us to has been top-tier, reflecting his excellent judgment and dedication to our long-term health. Thank you for keeping us healthy. 5 + star review

Mislead you on insurance billing. Overall poor experience and overpriced. There are so many better…read moreoptions in Austin for a PCP, do not go here.

I believe I was seen by Natalia. She did Through exam and…read moredidn't make me feel like I was rushing her when I asked some extra questions at the end. I appreciated all the perspectives she presented about some tests and cared about preventive measures as well n gave referrals along the way.

Dr. Babu and his medical staff are caring, patient, courteous, compassionate, responsive, and…read morecompetent. If you are seeking a new pulmonologist, look no further! They are fantastic!

I am a patient of Dr Babu and he and his staff took great care of me. I was so impressed that I…read moreoffered to help them with their website development. You can visit his web site at www.hillcountrypcc.com

I have been going to Dr. Murdy since he replaced Dr. Morper, and when he was not "slammed" with…read morehundreds of patients. Nothing has changed with him! He is a remarkably compassionate, skilled, intelligent physician He is one who listens carefully, and uses common sense, and a broad depth of medical knowledge. He IS very busy, and I just plan on waiting for an hourto be seen. It is worth the wait. If you are not a patient person, or don't want to wait, I would not recommend him. His front office staff has turned over many times, and those who were the best have moved on, and I miss them.

Dr Murdy's office Staff is Deplorable ! Sadly, I am beginning to doubt Dr Murdy's care also ?? I…read morehad Pneumonia back in 2010 and I am Still experiencing a cough (with phlegm) and back discomfort. It seems like some of the physicians don't really do 'Physical Exams' on their patients anymore ! I remember when you went in for your 'annual physical' and the doctor would order an EKG, Chest X-Ray, Comprehensive Lab Work and do a Complete Exam on you as you sat on the table in a gown. Not any more ! This office doesn't even have you change into a gown ! I told the Doctor I thought I should get another chest x-ray since my last one was years ago ! He ordered it and I went to ARA. The Chest X-ray report, I assumed, was Within 'Normal' Limits since I did Not receive a call from anyone at his office !! I am concerned about my respiratory health and because of the persistent cough I'm experiencing, I feel that I should see a Pulmonologist (No Referral, Just ME being my own advocate ! I Do Not have an HMO Insurance, so it is my Choice !!). Last week I sent a message through Dr Murdy's office Web Portal requesting that they email me my Chest X-Ray results and 'Manual' responded saying that they do not do that. He told me that he would print out a copy of the report and have it at the front desk for me to pick up. I responded by thanking him and letting him know that I would pick the report up the following week on Monday ore Tuesday afternoon. Well I went there today, Tuesday afternoon, and the report was Not at the front desk as Manual Promised and apparently it is Not in My Chart either ! Really ??? Why didn't Manual call ARA for the Report ?? If it was not available from them then Manual should have contacted me to let me know ! This is Extremely Poor Service and I will be requesting All of my records to be sent to a Reputable Physician and Caring Staff !

Our kids have been under the care of the doctors and NP's here for many years now. We started…read moreseeing Dr. Temple before this became Texas Children's. It was wonderful then but even better now that it's in network with that hospital system. It's really great to know my kids are under the care of someone whose kids are a part of the community as well. All my kids love the staff here and never had an issue when I tell the we are going to the doctor because they all make them feel safe and loved.

I just wanted to give a huge shout out to Dr. Grant who is kind, reasonable, and always give sound…read moreadvice. She never tires of seeing us for sick visits with my daughter & former preemie son (who I'm especially careful with) and will often work us into her schedule at the last minute to get us seen. We are SO grateful to her. Also a big thank you to our hero, Taylor, who goes above and beyond to get my kiddo his Synagis every month on time, and always gets us in to administer it ASAP. It is not an easy (or likely very fun) task, and I do not know what we would do without Taylor. We are the luckiest family to have such wonderful people in our corner.

Let me start by saying that I've known some excellent doctors, and have had a couple of…read moreearth-shatteringly bad experiences as well. Dr. Julie Reardon has surpassed my wildest expectations of what a family physician CAN--and is willing--to do. I think that's in part because she is a phenomenal physician and person, and I suppose the Harvard education and work with Dr. Andrew Weil doesn't hurt. I'll add that all of the folks in her office are equally as competent and caring. If you are contemplating a visit to Dr. Reardon, it's because you haven't been feeling as well as you should--probably for quite some time. Your insurance-covered doctor has run some general tests that haven't shown anything all that extraordinary; and while you may greatly respect your PCP as I do, you realize that time and budget constraints limit the ability to which they can explore your issues. You may have been told that it's your impending menopause, or your weight, or that you perhaps should consider antidepressants. This is the state of medicine in our current era of managed care, and it's nobody's fault. Sometimes it just IS. Know that, if you can afford her services, "Dr. Julie" will leave no stone unturned in helping you find that road to recovery. She's not one of those "vanity doctors" who will hand you creams, diets, and vitamins to make you ageless and extra hot...although feeling better usually makes you look better! She's a serious, science-based physician with an uncanny ability to relate the typically unrelated, and see the "big picture" of your health situation. In our initial visit, she caught on to trending issues I'd never thought of before, including a potential genetic makeup that leaves me prone to certain problems with mood and energy level that are exacerbated by stress...and I've had a year of that! She ran a gamut of tests after explaining the purpose of each one, and uncovered a problem so critical it was a wonder I even had the energy to get out of bed in the morning. I am no less impressed with our follow-up discussions. She has referred to another provider for an area outside of her realm, and also recommended simple vitamin and supplement changes that will do me a world of good. At the same time, she's not that earth-crunchy guru that's going to mandate that that you live on purified air and chants...hers are moderate lifestyle changes for real people living in our everyday world. Dr. Julie doesn't take insurance, but that allows her to spend true quality time with the patients who sign on with her. I will say that, for the fees involved, I feel like it's been a very good choice for my healthcare dollars. I am finally getting some solid answers as to why I've felt HORRIBLE over just this last year, and I finally feel confident knowing someone's got my back while I take steps to get better. I think there are a lot of docs out there who dream of having a practice like Dr. Julie's--and she has made that dream a reality. When I think about how quickly Dr. Julie started "cracking the case", and all the co-pays and labs past that never quite addressed my issue, I realize that I have now SAVED time and money in the long run. What's more...I could have gotten REALLY sick were it not for Dr. Julie and her findings. She very well might have saved my future from being...well, not so bright. Thinking about calling for an appointment with Dr. Julie Reardon? I say go for it...you will NOT regret it, and you have everything to gain.

When a doctor takes an oath to help people, part of that help is billing their insurance. It may be…read moretrue this doctor is one great practitioner, but there is no reason why she should nor be able to bill insurance. Read the oath again and think long and hard who you really help. Only the affluent. Sad state that healthcare is in today due to all the greed. No one is in it to help ALL IN NEED anymore. 11/19/19 Reply to Owner: