Jackie is extremely professional and an experienced aesthetician with a peaceful and calm…read moredisposition. Her treatment room is soothing, filled with crystals and soft lighting. Her waiting room has cold seltzers and snacks. She offers easy online booking with an option to include add-ons, such as "Shhhh" for quiet treatments. She's a gem!

I have seen Jackie several times. I keep adding services. Each visit I come away feeling 'improved'…read morenot just aesthetically, but emotionally too. She is a great, open, honest, meticulous professional who works efficiently and thoroughly but you never feel like she is rushing or giving you anything less than 100%. My only wish is that she was closer to me, but I am still willing to drive 1.5 hours every 6 weeks to see her. I feel like it is a mental vacation when I am on her table. She's the boss in there and I can totally relax knowing I am in her competent, confident, and professional care. Thanks Jackie!

I had a wonderful facial with Caitlin! She was very knowledgeable and realistic with her product…read morerecommendations based on my lifestyle. Best of all her facial left my skin radiant and my mind and body relaxed. Thank you Caitlin!

On my way back from a trip in Camden I was lucky to be able to schedule an appointment with Therin…read more It was so nice to touch base and also to experience her Gua Sha facial which was so luxurious... She also did my brows (I've never found anyone better for brows) and was able to catch me up on some of the latest research on probiotics and skin health. I wish I lived closer, but Therin is definitely another reason to keep visiting Maine a few times a year. :)

Casie did an awesome job on my hair! She asked a lot of questions to figure out what I really…read morewanted and what would work best for me. Plus, she had her dog there! Yay! The color and cut were just what I needed and wanted!

I came here for a brow and lip wax. The service was quick and the woman who did my brows was fairly…read morefriendly. I left the salon happy about my brows. However, about ten minutes after I left the salon my brows continued stinging. I looked Into a mirror and saw that my eyebrows were completely burned. You can see the injuries in the photos, but my skin was burned from the wax. I called to ask for a refund, but I was asked to come all the way back to the salon so they could examine the eyebrows for themselves. They were very defensive when I mentioned my burns, and they did not offer me an apology. As I couldn't come back to the salon afterwards, I did not get a refund either. I now have bad burns around my eyes, had to pay for the wax still, and was not apologized to. I would not recommend this place! A pic immediately and next day is provided

I received an excellent hot stone massage at the Burlington…read morelocation, from Lindsay. I highly recommend Brilliant Massage and Skin!

Paid for a 60 min massage for wife. Guy giving massage says "whoops went over the time" and was…read morecharged for 90 min. Been to many massage places or sent my eife, this has never happened before. When i called to just get a smal refund back to the original 60 min price, was told nothing they can do and hung up on me.

Personalized facial massage with amazing results! Relaxing atmosphere provided by Katie, who…read moreprovided a supportive, caring repartee. Highly recommend this experience!

WOW! This was a facial wrapped in a massage wrapped in a facial! Katie is delightful and her space…read moreis warm and relaxing. And her playlist is great. Worth every penny.

The masseuse I had, Shahla, had long artificial nails on which felt really weird. The massage was…read morejust her slathering me with oil. It was like being a kid and someone is rubbing sunscreen on you. She touched my breast and inner thigh accidentally a few times too. The room they do massages in is kind of sketchy. I brought this up with Cynthia, and she ghosted me. I later learned that you don't have to complete a training program to get a massage therapist license in Vermont. Neat! The Vermont Licensing board explained this to me after I messaged them for Shahla giving me a massage with an expired license. They explained that they give masseuses a lot of grace in practicing with expired licenses and probably. Also neat. Cynthia then spontaneously "found" our email chain after I spoke with the state months later, and offered a free massage. Not a refund, even though it's not legal for an unlicensed masseuse to charge. I'm giving this place two stars since this was a couples massage and my husband had a good one. Though they didn't take a health history on him before hand,

I have had several waxing appointments with Jaime and couldn't be happier with the results. The…read moreoffice is comfortable, clean and has a serene environment. Jaime is professional, has the expertise and is very friendly and welcoming. I would highly recommend Jaime.

This is a wonderful spa--very peaceful and serene. The treatments I receive from Valentina are…read moreout of this world! She is strong, kind, and extremely thoughtful. If I were really smart, I'd do this every week!! Thanks for helping make my body and spirit feel so well-taken-care of!!

I went here once with a gift certif and was so impressed! the environment is clean and calm, I was…read morevery pleased with how intense and deep the therapist was able to go in my deep tissue massage. excited to go back!

Great place, not cheap but high quality and pleasant interior. Julia is great. A lot of times you…read morecan get a last minute / walk in brow appointment too.

Had a collagen lash lift and tint. Sarah Snow did a great job, love it! Will definitely be going…read moreback for more services. All the ladies were very nice, welcoming and knowledgeable

This place is very cute. I forgot to take interior photos because I was too busy staring at the…read moreabsolutely amazing job she did on my brows. I just moved here from a major city and my brows haven't looked this good in a while. I added an exterior photo. When I arrived, the owner/ threader was out. She had a sign up saying she'd be right back. So I just looked around at the cute earrings and dresses she had in the shop. Loved them. I didn't buy anything because I need to purge what I already own and don't use first. She came in, quickly got to work, and made me look human. The threading was only 10.00 and I tipped 3.00 because my brows look B O M B. I will exclusively come here to have my brows tamed as long as I live in BTV.

Literally the best place ever. My eyebrows look amazing 24/7. I get them done at least every 3…read moreweeks. Highly. Highly. Highly. Reccomend

Mirror Mirror is a great place to buy products you won't be able to find elsewhere locally. Their…read moreshowroom is chock full of good stuff with helpful saleswomen to answer your questions and help you try things. In terms of spa services, Billie gives the best massage in town. Shannon is my favorite aesthetician there and also works on the sales floor from time to time. She's extremely friendly, gives a mean facial and does great brow work, too. I haven't had the mani and pedis there but they carry a lot of interesting, cutting-edge polishes that are fun to look at.

After many visits to Mirror Mirror- I'm finally just over it…read more This company is a total disaster. My brother generously sent me a $350 gift card for Christmas, but because he left out my middle initial in the email address, it never arrived. When he reached out to resolve it, their response was basically, 'Too bad, we can't reissue the card.' He wasn't even asking for a reissue--just confirmation it hadn't been redeemed and to send it to the correct email. Instead, they gave him the runaround, claiming they needed to involve some mythical 'IT guy' who clearly never showed up. Multiple emails later? Silence. We finally canceled the charge. Similarly ... about 2 months ago, I stopped by to buy mascara and asked about a concealer. The associate didn't bother asking what I was looking for--just grabbed the first one she saw and tossed it on the counter and began ringing me up. When I asked about the color, she looked at me like I was the worst kind of audacious and wasting her time... she handed me off to someone else who didn't yet have knowledge of the product they had for concealer. Then there was last year, when they snuck (and obviously charged me for) a $40 bronzer case into my purchase without informing me of the item. Then - I went for a facial where they upsold me with a "dermaplane" feature which in the end was not done with a professional tool but a plastic razor you can get at a drug store. Finally, I once got my brows laminated there and it just didn't work- like at all... and they responded with "oh yeah this service doesn't work on thicker eyebrows sometimes" end of story.... Like I'm sorry then why didn't you say that to start?? I've heard many accounts of similar experiences but I'll leave my review to reflect my experiences as the ones I've heard are already outlined in other reviews. Unapologetically dishonest is the vibe I've gotten and I just think that sucks.