I genuinely regret bringing my clothing here…read more
I brought in six brand-new garments immediately after purchase for simple alterations before a family trip, along with a few higher-end items needing standard tailoring work. What I received back reflected repeated shortcuts, poor workmanship, and a disregard for original garment construction.
The problems were widespread across nearly every item.
Several shorts were shortened incorrectly, with original hems not preserved. On one pair, too much fabric was removed, leaving little proper hem allowance. The shorts now bunch, wrinkle, and roll upward near the inseam when sitting. Because too much fabric was cut away, the damage is not realistically reversible.
On a formal pair of shorts, a beautifully finished blind hem was replaced with an obvious straight stitch that materially changed the look of the garment. Loose thread buildup and poor stitching quality were visible inside. A waistband latch was reinstalled crooked and in the wrong location, leaving it visible from the outside and causing puckering.
Most disappointing was an expensive pair of Joie jeans requiring a waistband adjustment. Instead of maintaining a clean waistband, mismatched off-center gussets were added, creating bulky bunching that pressed painfully into my lower back when worn.
When I pointed out the issue, I was alarmed by the suggestion that fabric would simply be cut away on the spot as a "fix" to an already poorly altered garment.
The service experience only made things worse. Promised completion dates came and went without communication. I had to call and text for updates, only to be told each time it would take "another day."
The overall experience felt dismissive, unprofessional, and expensive in the worst way: paying to have brand-new clothing materially worsened before ever getting to wear it.
I refused to pay the full amount requested, paying half her initial charge. That partial amount given at my offering was an error of generosity realized further upon the compounded cost of a second tailor who'd had to repair her work. I would not return, nor would I recommend this business to anyone bringing in
I genuinely regret bringing my clothing here.
I brought in six brand-new garments immediately after purchase for simple alterations before a family trip, along with a few higher-end items needing standard tailoring work. What I received back reflected repeated shortcuts, poor workmanship, and a disregard for original garment construction.
The problems were widespread across nearly every item.
Several shorts were shortened incorrectly, with original hems not preserved. On one pair, too much fabric was removed, leaving little proper hem allowance. The shorts now bunch, wrinkle, and roll upward near the inseam when sitting. Because too much fabric was cut away, the damage is not realistically reversible.
On a formal pair of shorts, a beautifully finished blind hem was replaced with an obvious straight stitch that materially changed the look of the garment. Loose thread buildup and poor stitching quality were visible inside. A waistband latch was reinstalled crooked and in the wrong location, leaving it visible from the outside and causing puckering.
Most disappointing was an expensive pair of Joie jeans requiring a waistband adjustment. Instead of maintaining a clean waistband, mismatched off-center gussets were added, creating bulky bunching that pressed painfully into my lower back when worn.
When I pointed out the issue, I was alarmed by the suggestion that fabric would simply be cut away on the spot as a "fix" to an already poorly altered garment.
The service experience only made things worse. Promised completion dates came and went without communication. I had to call and text for updates, only to be told each time it would take "another day."
The overall experience felt dismissive, unprofessional, and expensive in the worst way: paying to have brand-new clothing materially worsened before ever getting to wear it.
I refused to pay the full amount requested, paying half her initial charge. That partial amount given at my offering was an error of generosity realized further upon the compounded cost of a second tailor who'd had to repair her work. I would not return, nor would I recommend this business to anyone bringing in
