Top notch service. I brought a load of sodden towels after a flood in my home and they washed and…read moredried them all for a reasonable price, and turned them around in less than a day! Can't say enough good things about their fluff and fold!

I have been a loyal customer of this laundromat for a VERY long time, but after my recent…read moreexperience, I will not be returning. I came in with six or seven loads of laundry, so I was constantly moving between machines, loading clothes and adding detergent. I had only been there for about 20 minutes when the owner approached me in a very casual, unprofessional manner and asked if I had clothes in one of the washers. He pointed toward the front of the laundromat and said someone had pulled them out because they were "just sitting there." I told him those were my clothes and explained that I was the only person handling several loads. With only two hands, it naturally takes time to get detergent into every machine. I had already added detergent to that washer, and instead of taking a moment to ask the customers in the building if the load belonged to anyone, someone removed my clothes with the detergent still all over them. What disappointed me the most was the complete lack of accountability. There was no apology, no acknowledgment that what happened was wrong, and no effort to make the situation right. Instead, I was questioned about what time I arrived and whether I had even been inside the building. Ironically, he even admitted he had seen me when I arrived, which confirmed that I had been there the entire time. To make matters worse, I had stopped at the store beforehand and only had enough money to buy a small bag of detergent powder. That detergent was mostly wasted when my clothes were removed from the machine, and I was left with the inconvenience and expense of having to figure out what to do next. If a washer contains clothes covered in fresh detergent, the reasonable thing to do is ask the customers inside if the load belongs to anyone before removing it. Assuming it was abandoned without making any effort to verify ownership is unacceptable. I was so upset that I took my wet clothes to another laundromat to finish drying them. This experience showed a lack of professionalism, respect, and basic customer service. I also can't help but think about how frustrating this would have been for someone who is elderly, disabled, or doesn't speak English fluently. Situations like this should be handled with much more care and consideration. Unfortunately, I will not be returning, nor will I recommend this laundromat to others.

Clean, lots of choices on sizes of washers. Lots of great dryers…read more Change machine. Folding areas. Friendly attendant, a wonderful variety of delicious snacks and beverages on premises. Music A fabulous experience. This is my go to for laundry day!

Machine are always clean when we go and everything works well hardly any machines are ever downread more

Suoer clean, machines are always available. Wash is about 23 min, dry is about 25. Done within an…read morehour!!! The employees that work there are super friendly.

Very clean staff is very friendly. And everything works…read moregreat every time I use it. I tell all my friends about it. I love that you don't have to use. Change you use a card instead. And when the card is empty, you just. Refill it

Best laundromat in the county. Moms Laundromat is clean, well maintained, and easy to use. You can…read moretell it's cared for. The owner is friendly, helpful, and quick to respond to any issues, which I really appreciate. What really stands out is how they handle closing--they don't rush you out or make you feel uncomfortable. They just ask that you close the door behind you. It's also camera-monitored, so it feels safe even late at night or early morning. Highly recommend.

Great place to go. The Spani announcement is horrendous though. What idiot did you get to read it…read more She totally butchers every word she reads. Couldn't you find a Spanish speaking person to read it? It hurts my ears every time I hear it. Find someone who can read.

Clean and well-maintained. The lady behind the counter has everything you could need to do your…read morewash, including changed for the quarter machine. Snacks and drinks at reasonable prices, too!

Great facility, clean, up to date equipment. My crew visited this place while on an out of county…read moreassignment and the employees and owner were kind and welcoming. Highly recommend!

I had a terrible experience at this laundromat. As soon as I put my clothes in, the washing machine…read morestarted leaking water everywhere. To prevent anyone from slipping or the problem from getting worse, I pressed the emergency stop button. When I asked the employee for help, she told me I had to pay again because I had stopped the machine. I spoke to the owner, Brenda, on the phone, and she was extremely rude. She told me it was my fault for stopping it and that she 'would rather I leave.' In the end, she gave me my money back, but very reluctantly and with an unacceptable attitude. There's no sign explaining their refund policy or what to do if a machine malfunctions. If you're looking for a place with good customer service or equipment that works properly, I suggest you go somewhere else. I, for one, don't plan on returning.

All machines work. Everything is clean. Very nice and helpful lady that works there. Always…read morecleaning machines and helping people.

If you're hoping to find a good dry cleaner, this isn't it. Gave me back less items than what were…read moreon my ticket, and when I asked, they told me they miscounted originally. I watched them count, I also counted my own items before going in. To top it off, they burned buttons on my shirts. Never again..

If you value your articles of clothing, avoid this dry cleaners at all cost!!! I brought a football…read morejersey to them to dry clean. This jersey held immense sentimental value being it was the last Christmas gift my son had given to me before he passed. I dropped off my jersey. The owner had me sign the front of my dry cleaning slip on a line she drew..... not once did she explained what I was signing for. I picked up my jersey approximately 6 days after the drop off only to find it was completely ruined. The numbers on the front and the back of the jersey looks like it has blue dye all over them and then ironed in. The jersey is completely ruined and I can never wear it again. Her only response to me was..." if it was so sentimental why did you bring it here?"...DUH!! BECAUSE THEY ARE SUPPOSED TO BE A PROFESSIONAL DRY CLEANER!!! She had no empathy and offered no apology whatsoever. She was putting the blame on me for bringing it to her to dry clean. SMH.. so once again, avoid this establishment at all cost, I wouldn't even trust them to dry clean my dog sheets after this experience.

Ownership changed last year and the new owners provide professional & prompt service at very…read morereasonable rates. I use their wash & fold for oversized items like bedding, as well as their dry cleaning service. I recommend highly.

Dropped off work uniform day that it was promised was not ready, now I am outside 20 min past their…read moreopening time and they still are not open. Horrible service would not recommend.

Even though I could do my laundry a few cents cheaper where I live, I have found that it is…read moreworthwhile to drive across town to Lou's Fluff and Fold. I'm there usually once a week, and not only am able to do my laundry in an efficient, pleasant environment, but with Rita or her employees have a cheerful source of any help I need. When I read the comments, I have never experienced any of the complaints about Rita or the facility. She is really friendly, always cheerful, and helpful in a number of ways. The complaint about the price increase struck me as odd, with the situation today I was surprised that she waited so long, and even with a higher price it is still a bargain. There are many good reasons to come here as opposed to other places, and I expect to do so for a long time

I have both done my laundry here myself. It is very clean, the staff is amazing. So friendly and…read moreaccommodating. Recently I started dropping off my laundry and having it pick up. I'm so completely satisfied with the results. Highly recommend this laundromat & the laundry services they offer.