workers sitting around on their phones and prices way too high. Ive done business at this garage…read morefor years. Recent changes in ownership have definitely made a change for the worse.

so far I've paid $800 for my truck to be worked on and fixed. and it's still not fixed doing the…read moreexact same thing. been there for 2 days this morning it's pulled out of the Bay and more vehicles pulled in there being worked on and I was told maybe they could get to it later this afternoon this is Saturday which means they won't fix it today it'll sit there on Sunday when they're closed and maybe hopefully by the close of business Monday it might be fixed. I've already paid for the services because it's used to be a good place to get your vehicles worked on. I went to pick it up yesterday and the technician stepped out of it and said it's ready I got in it and pushed the gas pedal and it's non-responsive still sputtering and it died right there in front of the technician and the manager. this morning there's a different manager who doesn't know her rear end from a hole in the ground telling me that it might get pulled back in there and looked at later on this afternoon. do not use this place for vehicle electronics nobody knows what the heck they're doing down there and it is unprofessional. they wonder why people go off on them? they don't know a ranch from a freaking hole in their head.. I will not bring my vehicle back to the same place that I've used for years. they will not get any more of my business

Answered all my questions, showed me what needed to be fixed and treated me with kindnessread more

We are traveling through from NY to AZ and had to stop after hitting a 4x4 on I-40. We had to pull…read moreover because my car was shaking. I stopped here the next morning and they went above and beyond in order to help me! After finding out that I had bent my rims, they drove to Oklahoma City and back just to get me new rims because they did not have my rims in stock. Truly impressive and so thankful they were willing to help us!

What a crook Ken is. Don't believe a word from this company. Between him and his wife they can't…read moreget on the same page as to what's wrong with a vehicle. Very dishonest you've been warned.

The staff is very knowledgeable and trustworthy. They made an appointment for me and started the…read morework as promised. Prices are very reasonable and affordable. I definitely will use them again!

Brought the wrong tire size to us. We called and they said they would bring the correct tire size…read morewithin1 1/2 hours. We've tried to call several times and no one picks up the phone.

Phenomenal service, nice guy, arrived sooner than I expected, this guy should be getting more good…read morereviews. call again if I were in a pinch.

I made a mistake by trusting an O'riely's employee believing they hired honest people. We met…read moreColin, in store #252 Checotah Ok, who agreed to replace an engine for us. We paid him money in advance. Colin of store #252 Checotah, Ok. He never showed up to do the work and will not respond to our inquiry about getting our money back. "If Colin is a representative of O'Riely's Employees ethics, I will no longer trust O'Riely's for parts and advice in auto repair."!

I purchased a set of Laclede Truck Tire Chains 1PR 3210R /…read more7023-210-0 For my Ford F-150 on Feb 11th 2021 just prior to the snow storm. The cross chain link on the driver side broke and came loose on Wends the 17th 2021 at about noon after the big snow fall. I immediately brought the chains into the Checotah store and was told there was NO WARRANTY, ALL SALES FINAL on a $137.00 pair of chains. I was not told prior to purchase that they are all sales final, the product bag they came in did not say this and my receipt also did not indicate all sales final. LTC 321OR only specified chains must be returned in unopened package or can ? NO WARNING, NO PRINT ! I have been doing business for years with O'reilly and am disgusted the only solution offered was a 800 number to the MADE IN CHINA COMPANY ! UPDATE Feb 2nd 2021 Ernie (Manager) at Checotah O'Reilly's contacted corporate and there was some confusion. The chains are warranted for 30 days. Only CASH REFUNDS are not given under all sales final. My new chains are expected Tuesday Feb 23rd 2021 and if all goes well this issue will be closed with this update. I will change the review to 4 stars for lack of training. But I give Ernie 5 stars for going the extra yard after I contacted him with info from the manufacturer !