Huge thanks to Frank Gomez and the entire Wink Optics team for helping my daughter find a…read morereplacement for her favorite pair of eyeglasses. They went above and beyond -- sending photos of potential options, setting out samples for her to try on, and even having additional options mailed in from their Ukiah location. Frank personally spent time with my daughter reviewing options, offering his honest opinions and advice, and even gave her current pair a thorough cleaning. To top it off, Frank personally delivered a pair of sunglasses for my daughter to try at home. Wink is, without a doubt, the place to go for all your eyewear needs!

This shop is truly exceptional. Frank and his team are consistently welcoming, professional, and a…read morepleasure to interact with--there's always a genuine sense of care and positive energy in the space. For smaller repairs, they've often been incredibly generous, and larger services--such as replacing the lenses in my sunglasses--are handled with precision, efficiency, and impeccable craftsmanship. I highly recommend this shop without hesitation!

Wow! Dr. Tsang is amazing! So smart, so thorough. He absolutely goes the extra mile to make sure…read moreyour Rx is working hard for you. He just updated my Rx for multifocal contacts -- a tricky business. The first Rx was a VAST improvement over my previous one, but he kept tweaking it to make it better and better. I'm thrilled to have someone this competent and dedicated on my team.

I'm very disappointed with my experience here. I went to this shop to purchase eco brand eyeglasses…read morewith magnetic sunglass clip. The initial transaction/order went great and it went down hill from there. Pickup was a week later and the lenses were incorrectly installed so the clip wouldn't attach. They hadn't noticed. They sent them back to lab, 10 days later the "fixed" ones arrived with the same issue, albeit less severe. The lens/clip stayed on but still wasn't flush on the frame due to mis-installed lenses. I kept them for a few days thinking maybe it was okay but realized the misfit caused the clip to still fall off one side of the frame pretty easily, and the clip looked a little funny not being flush on the frame. I returned them again to be fixed. It's now 3 weeks after that second return (6 weeks since the initial order), they still hadn't called so I called them yet again, and they still can't tell me when they will arrive other than their standard answer of "maybe this week." I openly expressed my frustration today with the amount of time it's taken and the lack of communication on their part about what's going on. Instead of acknowledging my frustration, they changed the subject and made it very clear it's not their fault or problem (it's the lab's) and the familiar refrain, "we'll call you when they come in." If I don't have them by this week then I'll seek a refund, go elsewhere and either way, will never ever return.

I have terrible dry eyes and Dr. Frank saved me! Not only did he fit me in last minute as a new…read morepatient with a full roster, but he took his time explaining my issue, answering all of my questions, putting my mind at ease, and making sure I'm taken care of properly. This is a long overdue review, as I haven't had dry eye issues since I've become Dr. Frank's patient over a year ago. Today, I came in for Opalite IPL treatment as another line of dry eye management and stye issues. I was very nervous and Dr. Frank put my nerves at ease by talking to me about his travel adventures. His bedside manner is outstanding, and his staff is super helpful. Big shout-out to Ozy! I am beyond grateful for Dr. Frank. I've "seen" many eye docs, but Dr. Frank breaks the mould. He's top-notch!

My Wife and I have been going to Mt Tam Optometric Center for several years. Dr Frank and his team…read moreprovide exceptional service for eye exams, glasses, and always makes time on his schedule when we need help for an urgent eye issue. The office is well equipped with diagnostic equipment for routine exams and more in-depth exams. We never feel rushed, his explanations are thorough and he answers any questions we might have. Craig, the optician, is great at helping us select and fit new frames.

I have been going to Lumina Optometry for years! Dr. Salman is so kind and patient and thorough…read morewith the eye exams. Tracy and Mariana are wonderful at their jobs as well and helped me with my glasses purchases. They are prompt at getting back to you if you leave them a message. I highly recommend the whole team!

Udate: 3/2026 Turns out that 2 out of the three lenses had a…read morecurvature measurement (factory default) that made them sort of distort my vision. I create intricate pixel art for a living so I am very "fussy" about getting a proper image correction from my lenses. I'm happy to report that the fine folks at Lumina insisted on remaking the lenses to my exact specifications at no extra charge. Now they're just perfect! They delivered them with a smile (as always) and a hearty wish that we'd see each other again soon. Absolutely so, Lumina!

My recent optometry experience with Dr. Haack was a very pleasant and enjoyable…read more His place of business was very nice and offered a nice variety of choices, both in price points and frame options. The actual optometry equipment area was very nicely laid out with modern equipment from what I could tell and what I had experienced. His thoroughness conveyed to me I was getting good product for what I'm paying for. Along with the technical evaluation, conversation was friendly and appreciative. I'd recommend anyone who's looking to get their vision evaluated to look into Eyes on Magnolia. Be sure to schedule something in advance since the wait time to see him is pretty long, 4 weeks+, but well worth the wait.

We had such a wonderful experience at Eyes on Magnolia. Dr. Haack was incredibly thorough and…read morethoughtful during my daughter's exam, and he did a fantastic job putting her at ease. He took the time to clearly explain what was going on with her vision, which made the whole process feel comfortable and informative. I also appreciated that there was no hard sell for expensive frames--yet the selection was stylish, and modern. We are so glad to have found Dr. Haack and are excited to have him as our new family optometrist!

Shoutouts FYidoctors in San Rafael Whatever anyone thinks,…read morethis place will forever be my haven. I wasn't supposed to be here. I wasn't their patient. I didn't have an appointment. I hadn't purchased my glasses here. Until that day, I had never walked through their doors, let alone knew who they were. I was just someone driving to a wedding in an unfamiliar area when, without warning, the lens fell completely out of my prescription glasses. I've worn glasses virtually my entire life and never experienced anything like it. One second I'm dressed up, driving to a wedding and going about my day. The next I'm frantically looking for the nearest exit and closest shop that can urgently repair my glasses. You can 'see' how difficult and stressful this situation was, with a sprinkle of already being late to the ceremony.... It sounds almost funny afterward. In the moment, it wasn't. I put 20 minutes onto a parking meter and dashed off blindly for this store. Mind you, it was minutes before closing. I walked in, explained what had happened and prepared myself for all the perfectly reasonable questions: Are you a patient here? Did you buy these from us? Insurance? ID? Do you have an appointment? Instead, they just helped me. They took my glasses, put the lens back in and secured everything. Without me even asking, they inspected everything, checked the opposite side and tightened that screw too so I hopefully wouldn't find myself in the same predicament again. I offered to pay them. They wouldn't take a dime. I was in awe. I hadn't even expected them to take me, let alone be this attentive and caring. I wasn't looking for a freebie. At that moment, I didn't care what it cost. I was dressed for a wedding, away from home, and my glasses had catastrophically failed while I was driving. By the time I walked back around the corner to my car, I still had 9 minutes on the meter. But maybe the reason such a small interaction affected me so much is because of the contrast. This wasn't the first time these glasses had fallen apart. The 1st time this happened, I went back to the practice that actually sold them to me. I was their established patient, wearing glasses purchased from their office, and they still wouldn't let me do a walk-in. I had to go through the normal scheduling process to find an appointment time for a repair. Ridiculous. I remember joking with the opticians there, "Oh thank goodness it happened while I was safely at home. Imagine if my glasses suddenly fell apart while I was somewhere unfamiliar and actually needed them." Then they did. While I was driving, no less. I was nobody to these people. My own provider had every reason to consider these glasses, and me, their responsibility. This office had none. I cannot overstate how much that contrast floored me. A practice I had never given a dollar to treated my eyewear problem with a level of urgency, kindness and basic humanity that I hadn't experienced from the practice where I actually bought the glasses. That's why I'm writing so much about what was probably an incredibly ordinary few minutes in their workday. To them, maybe it was just tightening a screw and putting a lens back. To me, it was somebody coming through for me during a genuinely lousy moment when they had absolutely no obligation to. The ratings here are remarkably high. I've also seen the recent criticism from longtime patients who feel things have changed since the business changed hands. I'm not here to tell those people they're wrong. Their experiences are theirs. I'm here to add mine. And mine is admittedly unusual. I haven't had an eye exam here. I haven't ordered glasses here. I can't promise anybody what their experience with those services will be. But I can tell you something most reviews probably can't: I know how these people treated someone when they weren't their customer. If you're reading reviews trying to decide whether to give this practice a chance, that's the perspective I can offer you. Based on my experience alone, I'd feel comfortable giving them the opportunity to earn my business when I actually needed an optometrist. Maybe that's an unusually strong opinion to form from such a short interaction. But sometimes eleven minutes tells you a lot about a business. At least compared to the practice that sold me these glasses... I certainly found my haven.

I have been going here for almost 10 years and still highly recommended Dr. Iwami. He is very…read morethorough and his prescriptions are always great. Sadly, they have been acquired by FYIdoctors and the overall business quality has suffered. The glasses service is especially poor. There are no proactive communications from the staff about problems with the glasses order that affects delivery. Both times in the past 2 years I have not received a call about my order. This time it has been nearly a month before I got my new glasses.

The frames they recommended have earned more compliments than all the other glasses I've ever had…read moreput together. The service was excellent. And the eye exam really solved some visual issues for me. I am really glad I found 20/20.

Very helpful, patient, and efficient. They were able to…read moreprovide new glasses same day. Great frame selection too.

I started seeing Dr Gayle right before the Covid Crisis regarding Styes in both of my eyes. I had…read morebeen to other opthamologists who did not help much because after treating them they came right back. Dr Gayle who is has great warm caring personality treated them for the last few months and finally hopefully they are gone! I was instructed by her to do 2 eye washes a day with some medicated eye wash (has tree tea oil) which has really helped too. I recommend anyone who has eye problems or even just needs a complete eye exam to make an appointment to see Dr. Gayle! She is the best of the BEST! Numero UNO!

I saw Dr. Shimokaji for about 10 years as did my son. Thought she was great. Was always put off by…read morethe $250 annual administration fee but I paid it as I could afford it. She was good with my son and while I feel she over tested me for glaucoma (with no family history) I went along with it every 6 months even though the test always came back normal. When my income dropped I qualified for a lower premium through Covered California, the same Blue Shield PPO insurance where she is listed as a provider. Blue Shield assured me it is the same coverage so I was shocked when I went for my exam after paying the $250 for the "administration fee" and the was charged $415 for the exam as she denied taking my revised insurance. So, basically $665 for one appointment! Needless to say, I found a new doctor. They take my insurance no problem, no annual processing fee. I should note, that my other doctors have no issue with my insurance. The new place I found also charges half what Dr. Shimokaji charges for a refraction prescription. While I had a nice long run with Dr. Shimokaji, she just priced me out of her practice. I wish I had searched for someone sooner, it would have saved me a lot of money.

Excellent support staff offer kind efficient service with patience …read more.. Team support at front with courtesy and compassion.

Eye Institute of Marin has wonderful doctors and staff who pay great attention to detail. They…read morehave the latest equipment and take their time. Dr Hemond is following my eyes carefully which hasn't been done before. I do have a problem with needing to make 2 appointment when only one should be necessary. One for the tests and one to have my eyes dilated and speak with the doctor. I don't have time for 2 appointments.