The entire staff at the LasikPlus office in Jacksonville, Florida treated me very compassionately and exceptionally well overall. The surgical doctor - Dr. Therese Alban - supremely exceeded my expectations. I consider myself a rather learned man; but I was still rather nervous and uncertain about my LASIK procedure. When I met with Dr. Alban a short while before the surgery, she provided me with a wealth of understandable information, answered my few remaining questions, and helped to alleviate my uneasiness. I appreciated Dr. Alban's pleasantly comforting demeanor - particularly her almost continuously speaking to me in a calming and attentive manner - throughout the entire procedure much more than I can adequately put into words. The surgical assistant Melinda also provided excellent care. She was integrally helpful during approximately half of the initial exam process. She was polite and knowledgeable when administering tests and exams, providing information, and answering questions. Melinda's energy and reassurance did a great deal for me during my initial visit and , even moreso, during the laser correction procedure. Dr. Vanessa Orta was also very courteous and instrumentally valuable during the remainder of my initial exam and in the pre-operative preparations on the day of the procedure. She completed the remaining tests and exams politely and professionally while also allaying my concerns. She patiently helped me through the important options that were available to me. Christy and Michelle (to whom I apologize if I am remembering her name incorrectly) also provided wonderful service in their medical office functions. Christy was kindly proficient and patient - especially with completing the required paperwork and other administrative functions on the day of my surgery. Michelle was equally superlative in assisting me. Not only did she take care of other front desk and office duties; but, when I was walking towards the exit door to leave with my wife after my in-office procedure, she responded very quickly to my pain and physical confusion. In part, it is quite literally thanks to her that I even made it to the car for my ride home. Whoever taught polite professionalism and attentive customer service to this obviously intelligent office team should be highly commended. I am so glad to have them as my team if I should need any follow-up treatment. If your are considering this type of eye procedure and if you live in the northern half of Florida or the southern third of Georgia, I cannot conceive of you doing any better than the wonderful staff at the LasikPlus office in Jacksonville, Florida. read more

I just had Lasik Surgery performed by Dr Alban and it went flawless. From the time I booked my consultation til my surgery was 4 days. I had thought about Lasik for a long time. I was really hesitant because I couldn't handle anything being done to my eyes. Add the fact i'm living with anxiety issues for years made it a really difficult decision. WOW was it a breeze!! The whole staff makes it very comfortable. They are very polite and professional. I read reviews about wait time but other then waiting a short time for my consultation(Which i made on Saturday and got scheduled for Monday) I did not wait any longer then a regular Drs visit would be. Dr Alban talks you through the whole process, which seems like it's only about 5 mins. It is soooo nice not having to hunt down my readers every time I need to read something. Only thing I regret is----I didn't have it done years ago!! read more

At first I was nervous during the surgery but Dr. Alban did a great job of and I was actually entertained by the time I was on the second eye from her method of trying to keep me calm. After you get through the paperwork and questions, the surgery was only about 10 minutes and wasn't that bad. I would suggest LasikPlus to my friends and anyone else as well. Just to address the two one star reviews. As far as bait and switch, it isn't. The website and commercials make it pretty clear that it depends on certain factors....especially astigmatism. Also, the implied lifetime warranty specifically says in the paperwork that exams are only for the first year and future exams are out of pocket or you can use insurance. The corrections, if you degenerate greater than 1.0, are covered under the plan as long as you make it to all of your follow ups. read more

I had an outstanding experience with my LASIK procedure. From the very first consultation to my follow-up appointments, the entire team was professional, attentive, and truly caring. They took the time to explain every step of the process, answered all my questions, and made me feel completely at ease. The procedure itself was quick and painless, and the results have been life-changing. My vision is now clearer than I ever imagined, and I couldn't be happier with my decision. A special plus is that Joseph Ortiz speaks Spanish, which made the whole experience even more comfortable and reassuring. Being able to communicate in my native language meant so much to me and made everything feel smooth and stress-free. I highly recommend this team to anyone considering LASIK. Excellence in care, professionalism, and results! Elizabeth A read more

I had my LASIK surgery performed by Dr Alban January 15th, 2016. The staff were professional, efficient and friendly. The instructions for pre- and post-op care were clear. I met with Dr Orta, Optometrist, for my pre- and post-op exams and all of my questions were addressed. Dr Alban talked me through the surgery, kept me still, and her surgical staff were efficient and kind through out the process. My surgery went well, and on post-op day 1 my vision is 20/20. An excellent result!!! I am so happy that I chose LASIK Plus Vision Center in Jacksonville read more

Best decision I ever made!! The entire staff made me feel comfortable and well informed while I was there, which is very important when undergoing surgery. The day after surgery and my vision is getting clearer by the minute. Dr. Alban made sure I felt safe and comfortable as she talks you through the entire procedure. I highly recommend Lasik Plus to anyone interested in Lasik surgery. I'd give 10 stars if I could!!! read more

LasikPlus is nothing short of a miracle. I went in for my consultation not knowing a whole lot about what Lasik is and I left with an appointment to get the procedure done asap. The entire staff, from the dr performing the surgery to all the techs, were utmost professionals and actually genuine about what they are doing for people. I would strongly recommend you stop by and your life can be changed just as mine has. read more

I couldn't ask for a better experience. Drs Alba and Orta are some of the very best medical professionals I have had the pleasure of working with and the staff was very courteous and always had smiles on their faces. The procedure itself was seamless and was actually somewhat realizing. I want to give a big THANK YOU to the staff doctors at LASIKPlus for correcting my vision and changing my life! read more

Amazing place, very professional, excellent service from start to finish! Staff to doctors; a great group of people who are polite, thorough and understand and accommodate patient's needs. The price is right for the quality of the service. I highly recommend them to any one looking to get a Lasik surgery done! Glad to have found this place for our 20/20 vision. read more

Everything and everyone was fantastic. Better than expected results ~ Had 20/20 the next day. No more contacts, no more glasses and no more reading glasses! * FREEDOM* I really couldn't be happier. Dr. Alban, Dr. Orta and the staff are wonderful. I would highly recommend Lasik Plus to anyone considering the procedure. read more

Everyone on staff is simply amazing. I never dreamed I would be able to see without correction after over 28+ years of coke bottle glasses and contacts. Coming here was the best decision ever!!! I really recommend this location do to the great staff. They are here for you! 20/20 is the best feeling ever!!!!! I love my visits here! read more

LASIK surgery is absolutely the best and even better at lasik plus. The staff goes above and beyond the call. From the moment I walked in to all the follow ups they have been excellent. Caring,professional and above all knowledgeable. I 100% recommend Lasik plus and their staff. I'm extremely happy with my new vision read more

The whole staff at LasikPlus off of south side Blvd was amazing and made my journey getting to 20/20 vision all worth it. I have been wearing glasses since I was 6 years old, 18 years later I will not have to put them on ever again and it's all thanks you LasikPlus vision center. For that I am forever grateful! read more

I want to send a huge shout out to the entire staff at Lasikplus. Melinda, Melissa, Casey Dr. Orta and Dr Alban. They explained everything in detail from step 1 to finish. Relieved a lot of anxiety. Gracias a todos. I would definitely recommend coming here if you are thinking or wanting to get laser surgery. read more

Would you recommend us? Yes I would and have already. Thank you for your loving kindness during the surgery Dr. Alban to keep me feeling safe. All employees were friendly & went the extra mile to make the visits comfortable as possible. I felt right at home. Thanks again. read more

The staff who performed my LASIK surgery were incredibly professional and attentive, ensuring I felt comfortable throughout the entire process. I'm thrilled with the results and can now see clearly, a life-changing improvement. I only wish I had undergone the surgery sooner! read more

I love this place. I love the fact that I don't have to wear glasses or contacts anymore and I have 20/20 vision. The staff here is awesome and very friendly. I would definitely recommend there services. THANKS SO MUCH LASIKPLUS!!! read more

I had LASIK in each eye yesterday at around 4. The doctors and staff were great and made the experience as good as it could be. I sat up on the table and could immediately see. I was amazed. Thanks Lasikplus! read more

Love the front office staff that always make me feel welcome! The Mds have always given me options so I have plans / understand the costs. What a great staff! Thank you so much for my healthy eyes!!! read more