I am sharing this review to provide a factual account of my experience with the service and…read moresubsequent customer service at this salon. I received a blowout here, and unfortunately, the heat used during the service left my hair with a strong burnt odor and noticeable split ends. I have tape-in extensions that were already chemically processed to a ginger color, so appropriate heat care was especially important. Based on the condition of my hair afterward, I was very concerned about heat damage. I contacted the salon to explain the situation and requested a refund because I did not feel comfortable returning for a corrective service or having additional heat applied to my hair. My request was denied, and I found the response to my concerns dismissive and unprofessional. I was also concerned that, during our phone conversation, the stylist who performed my service falsely represented himself to me as the location manager. I have since escalated my concerns through the appropriate corporate channels. Mistakes can happen, but I believe how a business responds to a customer's concerns is equally important. Based on my experience, I would recommend exercising caution if you have extensions or chemically processed hair.

I always get fast, easy, great blowouts here. The people are always friendly- yesterday it was…read moreIsaac who gave me the perfect soft waves and even conquered my little "flyaways".

My go to place when I feel like having a wavy hair…read more Pretty much always on time with their scheduling. Friendly staff and quick services. This drybar is also always clean with chill vibes. Highly recommended.

I went to Drybar for the first time a couple months ago. I had an 8am appointment and got there at…read more7:55. I had an event at noon, so I purposely booked the first appointment of the day because I knew doing my hair myself would take forever. As soon as I got there, the energy felt off. Everyone seemed kind of scattered. Around 8:20, they finally told me my stylist had called out sick and they were trying to find someone to come in. I even asked if I should just reschedule, but they said no, they had someone coming. I finally got in the chair at 9am. I was pissed, but at that point it was too late to go home and start doing my own hair. Luckily, my hair turned out PERFECT. Exactly what I wanted. So I figured it was just a bad morning and decided to go back. Fast forward to Monday. I had another event and booked a 1:45 appointment. At 1:20, I got a voicemail saying they were running behind and would see me at 2. Fine. I still got there at 1:45 and figured I'd just hang out in the AC. I wasn't taken back until 2:20. Normally I wouldn't be that annoyed, but after my first experience, I was already reeling. Then my hair was done and I looked like a poodle. Straight on top and huge and puffy on the bottom. I was already running late, so I just left. I live ONE MILE away. By the time I got home, my hair was completely straight. Not a curl left. I had to recurl my entire head myself before my event. So yeah... I won't be back. Two appointments, two major delays, and the second time I ended up having to redo my own hair anyway. Unfortunately, the other reviews are true.

My go to spot for years! Love Mel and Vanessa for all my…read morehair needs. Honestly, the whole salon is pretty talented. Great vibes.

I've struggled with trusting others to touch my hair because of past bad experiences. However,…read moretalking to Vanessa was a different experience entirely; she listened patiently to my concerns and gently reassured me, which meant a lot. In the end, I absolutely love how she cut my hair, and I will definitely return.

Love this place!…read more Thanks a million Anna, my hair stylist. She worked with me today and did an awesome job! I am extremely happy with her service and the results. Thank you, Anna, for the fantastic experience!

Found this place on a whim while on vacation and needed to get a Brazilian blowout ASAP, Anna was…read moreAMAZING! She was able to give me in right away, and finished my Brazilian blowout and trim in two hours. Super affordable, and I love the result.

LOVE IT!! I LOVE YOU ANDREW!! he changed my life for the better so much. great human being. great…read moreproducts and skills. and aesthetic. Extension guru! Hair Police OG. the salon is small and modern. like 3 chairs. People who have a special relationship with their personal hairdresser go here. My guy is independent and used to own a super awesome salon... haha ooh It is elite. Parking is metered but free after uhm 5 or 6 and there is always a spot. Right off Hollywood Blvd next door to Boardners. IG if you want some fierce awesome modern hair you could get lucky and pop by and meet someone who's working, and schedule w them... Not sure you can just call the place and schedule an appt, but maybe! Try it!!

Love Hector. He has been cutting my hair for 10 years now. Always the best time with him and his…read morecuts are perfect.

Very nice! Elizabeth curled my hair for me this morning 1/3/2026, and she did a beautiful job…read more Smart conversationalist, had all the tools necessary, kind, and does a lovely and very professional job. Thank you, Elizabeth, and I will definitely be back! 5 stars!

used to go to high end salons and spend $120+ and then I found Elizabeth and haven't went anywhere…read moreelse for years. She's a hidden gem!

this was one of the best salon experiences I have had-such a kind, inviting space, Joey took the…read moretime to talk with me and figure out exactly what I was looking for and what was possible with my hair, and I left feeling so confident. So happy with my hair and the experience, thank you thank you! -ryann

I was a little nervous about trying a new hair stylist, but Misha was so kind and gave me the…read moreperfect haircut. Not to mention the salon is super cute and felt very comfortable. Their dog was a special surprise, free puppy cuddles? I'd go back just for the dog!

I had my first appointment for a relaxer touch up with Tracy a couple of days ago. Tracy was very…read morefriendly and welcoming. She is very knowledgeable. She educated me about how I can take better care of my hair at home. She was friendly and professional, I didn't feel like she was talking down to me when giving advice. She applied the relaxer like a pro and it turned out great. She even showed me how to wrap my hair. I have been trying to learn how to wrap my hair since I was sixteen and it never worked. The technique Tracy taught me is easy and works! My hair looks so pretty and feels healthy. I have found my new hair stylist :)

love Tracy. I value that I can share my thoughts and experiences with her, and she truly pours into…read moreyou. Beyond that, the quality of her work and the hair itself is impeccable.

I had such a great experience with Amel! She really took the time to listen to what I wanted and…read moremade sure we were on the same page about the color. I absolutely love how my hair turned out -- the tone is beautiful, dimensional, and exactly the direction I was hoping for. Amel is incredibly talented, attentive, and professional, and I felt very comfortable trusting her with my hair. Her assistant Katie was also so sweet and lovely throughout the appointment and made the whole experience even more enjoyable. Thank you both! Definitely recommend Amel and will be coming back!

I've been seeing Amel since February 2024, and I honestly couldn't imagine trusting anyone else…read morewith my hair! I first came to her after having my hair completely fried and botched by another salon. I was so discouraged, but Amel worked her magic and completely transformed my hair. She not only repaired it, but turned it into the beautiful blonde I had always dreamed of. Since then, I've never looked back! Every single time I leave her chair, I feel absolutely amazing. She has consistently given me the hair of my dreams, and I trust her completely with her vision, recommendations, and expertise. She truly knows what she's doing and always takes the time to make sure my hair looks and feels its best. But beyond being incredibly talented, Amel is also one of the most positive, vibrant, and genuinely wonderful people you'll ever meet. She makes every appointment something I look forward to, and you can tell how much passion and care she puts into her work. If you're looking for someone who is talented, trustworthy, passionate, and truly the best of the best, go see Amel! I can't recommend her enough. She's stuck with me for life!

Michelle is amazing! I have very thick hair, and no one has ever been able to finish my hair this…read morequickly while still making it look this good. She had my blowout done in less than 30 minutes, but it honestly looked like she spent two hours on it. My hair came out absolutely beautiful! She also recommended that I try adding some layers, which I'm excited to do next time. On top of being incredibly talented and efficient, Michelle has such positive energy and makes you feel so welcome. The service was on point from start to finish. Definitely coming back!

I had such a great experience with Greg! He did an amazing job with my haircut and really…read moreunderstood exactly what I was looking for. He was professional, attentive, and took his time to make sure everything was shaped beautifully. I absolutely love how my hair turned out, it looks so much healthier, smoother, and perfectly layered. Thank you so much, Greg, for doing such a wonderful job! I'm definitely coming back and highly recommend him!