Hayley is hands down the best in the industry. A 10 out of 10 rating across the board in-regards to quality, speed, professionalism, response time and cleanliness. I have been getting my lashes done for about 8 years and experienced quite a few stylist - I discovered Hayley almost 2 years ago and I'm BEYOND thankful.
Quality/Speed:
Hayley's workmanship is exceptional - not only does she create flawless lashes, her speed of work is one of my favorite things. I get volume lashes and they are very full, clean, not clumpy, and I never have an issue with them hurting me or falling out. Depending on the style, she does full sets within 1.5 hours and refills take about 45 minutes - after being a client for 2 years, I leave in shock every single time. Again, I never had an issue with any of my lashes and still none to this date... She ALWAYS makes sure you leave happy with the results and she makes you check them while you are on the bed and once again before you leave. There was this one incident where she was not happy with her work because I was late and she only had 30 minutes to complete a 3 week refill... She did not charge me even though it was my fault - I tried to fight her on this but she insisted. This just goes to show you she takes full pride in her work and costumer satisfaction. Needless to say, she only had 30 mins to work on my lashes but I was still so satisfied with the work done. Quality is a must for everyone but speed is important for those who have busy schedules. Another thing to note is that she never takes calls or handles any other duties during the appointment - she is solely focused on your lashes!
Cleanliness:
Lets talk about precovid first - The lash bed always had a disposable sheet over it and the pillow she provides, has a disposable pillow case as well. This was one of the first things I noticed at my first appointment. I believe it's a common practice for the pillow but wow, for the entire bed? Amazing. She washes her hands before and after each client and then uses hand sanitizer.
COVID - She made small changes after COVID. I say small because she was always so thorough with sanitization. Now during COVID times, when you come in you have to sanitize your hands and put on shoe/foot coverings. After you leave, she rips off the disposable covering and disinfects the bed itself. She use to provide a blanket but she got rid of that for obvious reasons. I want to mention she always makes sure you are comfortable during your appointment, making sure you aren't hot or cold. When she got rid of the blanket she would remind you "please wear warm clothes if you tend to get cold because we no longer provide a blanket." During precovid times, I remember she would ask if I needed the blanket if she saw I folded my arms - she is just so thoughtful and really cares about your experience.
She just moved into a larger space that is triple in size and it's stunning. Her old studio was just was beautiful.... She plays very smoothing music and encourages this to be a relaxing experience therefore she goes not engage in conversation - I almost fall asleep every time even if I'm not tired. Overall her office smells amazing, looks beautiful, and very clean!
Professionalism: She is always on time if not early. She has this beautiful waiting area but I never got to enjoy it because the is very prompt. Also, her responsive time is incredible, she always gets back to me very quickly.
I cannot stress how amazing she is and will continue to recommend her to all my friends, family, and strangers with high confidence. Her workmanship and speed is incredible. She is very sweet and friendly and welcomes you with open arms! read more