I went for my first time to Bianca at her new location, 5715 W Irving Park Rd just now. She made me…read morea customized lemon facial and talked me through my concerns. She was so gentle and I was so relaxed. My skin is glowing and I cannot wait for my next one. She asked me during if I was ok and comfortable many times. I told her I THOUGHT I had had a facial before, but after that with Bianca, I realized I never really had one before her! I literally told her when leaving "thank you for making me feel so beautiful"

Ok I think this is my first review ever but I think my visit to this spa deserves a review. I am…read morenewer to the brazillian waxing and always get so anxious when I go in for one because of previous painful experiences but this was probably the easiest brazillian i have gotten. Bianca made the process as comfortable and painless as it could possibly be. The enviornment is super cute and relaxing as well. Highly highly recommend you ladies get your waxing done here

I have been coming here for 3 years! I've never had a bad experience. Every esthetician I've seen…read morehas been amazing! I especially love Melissa!

the waxer I had took off the wax before the wax could harden. I was left with wax residue all over…read more It was tremendously painful because she didn't let the dam wax harden! She had to keep reapplying wax at one point it felt like my skin was going to peel off. If you have sensitive skin don't book with cadejia

My first time here. I just had my eyebrows waxed w/Edyta. HOW GENTLE IS SHE?! I got my eyebrows…read morewaxed before (not here), but somewhere else, and had been hesitant to get them waxed again. Not here. I am looking forward to getting a facial and full face wax next time. Edyta is genuine, kind and gentle!

While in quarantine I found myself pursuing Groupon and saw a facial deal for feel relaxed. I had…read moreno idea it was in my neighborhood and surely Covid will be a thing of the past in six months so purchased I did. Fast forward six months and I'm vaccinated and more confident about services such as facials. Booking my appointment was very easy, just called up and they had an appointment available the day and time I wanted. I have driven by this place MANY times and never noticed it. The inside was clean and inviting. It appeared the lady doing the facial might have been trying to upsell because she started asking what products I use. I hate this. I use cetaphil ok and I love it. I quickly put the stop to that. She then started telling me about microdermabrasion and I politely declined. Then she asked what type of facial I wanted and told me the anti aging and collagen facial is more expensive if I wanted that. I told her I had a Groupon for the anti-aging. The vibe I got from her was one of disappointment at that response. The facial was good, it lasted 40 minutes and the first time ever extractions didn't hurt. While waiting for the mask to set she gave me a mini shoulder rub then left for ten minutes. This is why I'm knocking a star off. Personally, I much prefer when the aesthetician takes the time to massage your neck/shoulders/arms/hands for ten minutes. The end of the facial was a zapper tool that is suppose to take the bacteria off your face. Overall, I recommend. Maybe if you don't purchase a Groupon you will get a neck and shoulder massage with your facial.

I really liked Layla's haircut She's attentive and did…read moreexactly what I asked for. She even fixed my bangs, which I had cut myself at home

Thorough hair cut. She really shapes the cut. Doesn't rush through the cut really takes her time.read more

Took my mom here for their Mother's Day special. My sister and I got the back treatment, my mom got…read morea facial. Amirah was friendly and knowledgeable, answering all my questions. My mom loved her first facial, said it was so relaxing that she could fall asleep. Looking to come back to try their chemical peel. The place is really cute. Perfect for parties with the center of the place set up like a bar. They served mimosa for the Mother's Day special. We also left with a small gift. Free parking (big plus for me). It's on the side where the Jewel plaza is. There's an empty lot closest to the place. ***update: my back looks amazing today, much brighter and clearer. It was hard to tell right after the treatment yesterday because I have sensitive skin so it was red in certain spot, obviously not very appealing. Book with Amirah if you're looking for back treatment !!

Rosa is a true professional! She knows all the best looks for lashes and executes them flawlessly…read more Worth every penny! I am CONSTANTLY getting compliments!! Also saw Rosa for a facial and between that and the new products she recommended for moisturizing, my skin is next level! There is no one better. HIGHLY RECOMMEND!!

I absolutely loved my experience! They offer amazing lash services and eyebrow threading, and they…read morealso provide waxing and facial treatments. The staff is friendly, professional, and pays great attention to detail. I'm so happy with the results--this is definitely my new go-to place!

I went here to get my lash extensions removed. The lady was really nice when I first came in, but…read moreonce she put the remover on my lashes, she went straight onto TikTok Live and basically stopped paying attention to me. The remover was left on way too long, and at one point she came over and rubbed it into my lashes with her bare fingers. After sitting there for around 15 minutes, I finally had to call her over and ask how much longer it would be. She then started removing my lashes rather aggressively and got the remover in my eyes. It burned so badly that I couldn't keep bear it and had to sit up and it was just awful and i was cursing and all this things because of how bad it was. She tried wiping it away with a wet cotton pad, but it just made the burning worse (mixing the water and the BURNING solution into my eye). I ended up having to go into their bathroom to rinse my own eyes out, and the bathroom was honestly disgusting so that sucked too. The craziest part is she didn't even remove all of my lash extensions. She charged me $25 like everything was fine and didn't apologize once. I sat in my car for a few minutes, and the more I thought about it, the more I realized I shouldn't have paid for a service that wasn't even completed and left me in so much pain. I went back inside to ask for a refund, and she immediately started arguing with me. She kept saying the burning was "normal." I've had my lashes done and removed before, and this was way beyond normal irritation. Her only solution was to have me sit back down so she could finish removing them, which I obviously wasn't comfortable with after what had just happened.When I asked to speak to someone else, she said she was the manager. She just stood there asking me what I wanted, and when I asked for a refund, she shrugged and refused. I honestly don't know if they're properly trained or certified to be doing lash removals. Leaving chemicals on while you're distracted on TikTok Live, using your bare hands around someone's eyes, and sending someone home with lashes still on after getting remover in their eyes is completely unacceptable. I definitely won't be coming back and will be escalating this issue to the city. Such a terrible attitude for 25 dollars, they must be desperate.

Called in advanced for a full gel x nail set. (I had natural healthy medium length nails) When…read morepreparing nails it was aggressive and had cuts and bleed during process. Nails were overfilled with gel. Too much gel and aggressive technique burned my fingernails while curing. I offered to pay before I got up and left to Another salon who Made the cat eye design shown below. Establishment offered to give a free set but owner isn't replying to any of My texts as to when I can come in. So ig I'll go find somewhere else...

2 years later and I return!…read more The quality of the nails is spectacular! Faby my technician was very professional and thorough. We got done in 1 hr and 1/2. My nails were bridal nails inspired: chrome with French tip and pearls. The price was pretty hefty for just no chip but i did have a lot of designs (~$85 + tip). I took off one star because the communication is mid. Before I was able to set my appointment through their website and they HONORED that appointment. Now, you have to personal dm the Instagram account. My experience I had an original appointment at 9am and the owner said she would send me a link to confirm. Night before I didn't receive anything so I followed up. Originally they wanted me to come in at noon which I couldn't do. Luckily they fit me in for 10am. So keep that in mind! You NEED verbal confirmation and may need to FOLLOW UP day before/of. Also I inquired about bridal party nails but was left on read so not sure ‍ Other than that, the vibe was very clean. They now have skin care services and lashes which they didn't two years ago!

I purchased a Groupon for microdermabrasion and called them to ask questions, but they didn't pick…read moreup the phone so I went to my appointment as scheduled. When I got there, the receptionist gave me a form to fill out and said I would be attended when my appointment time came. She was courteous enough and I obviously had no problem waiting. During the wait time, I noticed a woman walking back and forth and she would stare at me every time she passed. They were rather odd stares, but I figured she was just observing her next client so whatever. When my appointment time came, she came over and I said hello & smiled, but I didn't get much receptiveness from her. Not the best of starts, but here we go... Once in the room, she had me lay down and stared for a good couple of minutes until she said that my face was "too inflamed" to do a microdermabrasion. I had a few bumps on my face (as an acne sufferer) and this could have been avoided had someone picked up my call when I called to ask questions. I had a few scattered bumps, but not a face completely covered in acne either. Online it says the procedure helps with acne, so what would I know? That's why I called! Her tone the entire time was deeply condescending. I've NEVER had someone speak to me that way. Next up, she had other people come in to look at me. One of the girls was very nice, but I unfortunately do not remember her name. She essentially told me to get a pumpkin mask. Considering I had just gone through the worst cservice experience in my life, I declined. When I stepped out, the receptionist said she would schedule another appointment for me, so I sat down while she did this. Meanwhile, the woman with the condescending tone was chatting lowly with another employee while looking over every 5-10 seconds. 1+1=2. There are ways to talk to people, especially if you are part of a small business. I had ABSOLUTELY NO problem with her telling me that for a microdermabrasion my face had to be an exact way. I did have a problem with the tone, her clearly talking about me while the receptionist rescheduled and the fact that I did not have to waste my time had someone picked up the phone to answer my questions.

I had hands down the most amazing microderm\and facial of my life here. Elizabeth was so…read moreprofessional, and sooo attentive. I am a kind of particular when it comes to my face, can you blame me?, and she went above and beyond. She also educated me on what would work for my skin, and how to improve my daily skin routine. Scheduling was kind of a pain, they tried to change my appointment to be with someone else, but I specifically wanted Elizabeth as most of the yelp reviews rave about her! And I am very happy I didn't let them change it. I will follow this woman where ever she goes. TIPS: DONT RESCHEDULE JUST WAIT FOR HER NEXT AVAILABLE I SWEAR IT'S WORTH IT.