I absolutely loved my experience! They offer amazing lash services and eyebrow threading, and they…read morealso provide waxing and facial treatments. The staff is friendly, professional, and pays great attention to detail. I'm so happy with the results--this is definitely my new go-to place!

I went here to get my lash extensions removed. The lady was really nice when I first came in, but…read moreonce she put the remover on my lashes, she went straight onto TikTok Live and basically stopped paying attention to me. The remover was left on way too long, and at one point she came over and rubbed it into my lashes with her bare fingers. After sitting there for around 15 minutes, I finally had to call her over and ask how much longer it would be. She then started removing my lashes rather aggressively and got the remover in my eyes. It burned so badly that I couldn't keep bear it and had to sit up and it was just awful and i was cursing and all this things because of how bad it was. She tried wiping it away with a wet cotton pad, but it just made the burning worse (mixing the water and the BURNING solution into my eye). I ended up having to go into their bathroom to rinse my own eyes out, and the bathroom was honestly disgusting so that sucked too. The craziest part is she didn't even remove all of my lash extensions. She charged me $25 like everything was fine and didn't apologize once. I sat in my car for a few minutes, and the more I thought about it, the more I realized I shouldn't have paid for a service that wasn't even completed and left me in so much pain. I went back inside to ask for a refund, and she immediately started arguing with me. She kept saying the burning was "normal." I've had my lashes done and removed before, and this was way beyond normal irritation. Her only solution was to have me sit back down so she could finish removing them, which I obviously wasn't comfortable with after what had just happened.When I asked to speak to someone else, she said she was the manager. She just stood there asking me what I wanted, and when I asked for a refund, she shrugged and refused. I honestly don't know if they're properly trained or certified to be doing lash removals. Leaving chemicals on while you're distracted on TikTok Live, using your bare hands around someone's eyes, and sending someone home with lashes still on after getting remover in their eyes is completely unacceptable. I definitely won't be coming back and will be escalating this issue to the city. Such a terrible attitude for 25 dollars, they must be desperate.

Great service. Had me looking like Mike the situation from the popular MTV program 'Jersey Shore.'…read moreReady to hit the clubs

I am 70, and have never done this before. Can no longer tolerate the sun. So my husband suggested…read moreI give it a go. It was much more comfortable than I had imagined and thorough. A bit chilly in the spray. I left with a nice glow that looked natural. Will definitely return.

Had my brows threaded and tinted here. The tint lasted for over a week which is great considering I…read morehave oily skin. She was very sweet and conversational the entire service.

What a beautiful studio! It's a really cool concept- multiple businesses sharing a building with…read moretheir own space to do their work. Finding someone who you trust to do your eyebrows is NOT easy! And when you find someone that works for you, you don't want to leave them! Well that's how I feel now. I will be going regularly to get my brows done here. I loved it!

I have been going to Lucy since she opened and she has always been so sweet and welcoming. She is…read moreamazing at her craft and she takes great pride in being a small business owner. Before going to Lucy, I got my lashes done by the same person for 7 years. However I decided to give Lucy's new business a try. I was so impressed I have remained a customer ever since. I highly recommend Lulu Beauty Spa for whatever service you wish to pamper yourself with, Lucy as well as the other ladies provide a welcoming environment and outstanding services.

I came in for the first time and she was training someone and it was very reassuring to see how…read moredetailed of a process it was and very custom to me. I have stubborn lashes so had to come back in to get them touched up and she did that free of charge to guarantee my satisfaction and I am so happy with how they turned out!

Been going there for a year, all the lash experts are great. I wouldn't go anywhere else.read more

Easily the WORST lash experience I have ever had. I very frequently get my lashes done and have…read morenever had an experience like this. The salon I usually go to was booked up, so I figured why not try somewhere new? Big mistake. The lash tech took forever (I was in the chair for 4 hours) and she glued my eyes shut not once but actually twice! After she finally finished the lashes looked terrible, absolutely not what I asked for and way too short. My natural lashes look longer with mascara than this "set" she put on. Clumps of glue everywhere and sparse lashes left all over my face. She asked me 4-5 times "you like it right?!" to which I responded with an unenthusiastic "yeah" because I was so mad I couldn't even talk about it and because I was beyond late after being stuck there way longer than anticipated. On top of all this dissatisfaction, she uncharged me an extra $40 at the end and asked for a second tip. I'm beyond upset and immediately made an appointment for my regular spa to clean up this horrible mess. I sincerely hope she can fix it.

I have been coming here for years and have never left this place disappointed!! I also live in the…read moresuburbs so to find a place that I am happy with, is definitely worth the drive. I absolutely love Sunny! She always does an amazing job when she colors my hair!!! Sunny always listens to see what I want to do with my hair, give her input and I always leave there so happy! I can always tell that the service there is never rushed as well. The salon is really clean and also during this time with covid-19, precautions are there as well and everything is well sanitized.

I'm confused. I posted an update, or so I thought, but I just noticed it wasn't up…read more Anyways. I went back. And my results..........were FANTASTIC. I had a feeling my last visit was a fluke thing. I know the work these ladies do is great. It just sucks that sometimes, our hair can only take so much. After this most recent visit, my hair is looking healthy happy and vibrant. I've been getting so many compliments and I am confident enough to wear my hair down again. I will be back again soon for a touch up, but no bleaching this time...my hair can't take it. My tip? Be smart about what you do to your hair.

Jaime does the eyebrows wonderful 10 out of 10…read more Also my eyelashes !!! Hopefully I'll see her soon

I definitely recommend Nisha for eyebrows. I've gone to her multiple times and she does a good job…read moregetting to know her customers. I've probably been there over 5 times personally and plan to have her be my go to person, while I still live in Chicago

Jamie is thee best in the city for a Brow wax with Henna! I've lived here for 15 years and been…read morethrough plenty a waxing services & no one compares to her. She is thorough in her approach & wanting to understand what you want & educate you on the outcome. No unrealistic expectations with her. The icing on the cake is the beautiful space. Vibrant colors and beautiful plants provide the most perfect boho oasis. Not to mention the cute assortment of gifts for purchase. I've been going to her for three years & will never go anywhere else.

I've been going to Jamie for three years and I won't trust anyone else with my brows. Every time my…read morebrows turn out perfect, well proportioned to my face and handled with care. I used to have issues with breaking out/irritation after getting my brows waxed, but stopped after I started going to Jamie. I especially appreciate the ice rollers she uses afterward. Can't recommend her enough!