I've been researching lash lifts for a while, and after searching Google I found this salon because…read morethey offered a Groupon. Looking back, that should have been my first red flag--the Groupon only saved about $15 compared to the salon's regular price, but I didn't think much of it. My second red flag was when I arrived and noticed the technician wasn't wearing gloves. During the service, my eyes were burning while I listened to the timer go off multiple times. I was left alone for so long that I had to repeatedly call out, "Miss?" and "Excuse me?" before someone finally came back. I normally tint my own brows, so I wasn't planning on adding that service. However, I decided to treat myself since it had been a long time, and I agreed to a brow tint and dye. Unfortunately, the results were awful. My brows looked blocky, overly dark, and completely unnatural. I specifically asked several times if they would look natural, and although I was told the dye would stay on for 15 minutes, I became concerned and asked her to remove it after about seven minutes because I felt it was already getting too dark. My concerns were valid. After seeing how the tint turned out, I agreed to have my brows waxed--not because I needed a wax, but because the tint had been applied unevenly, without any real mapping or attention to shape. Unfortunately, that only made things worse. During the wax, my skin was burned, wax got into my eyebrow, and the technician had to ask another employee what she should do. As for my lashes, they're stiff, crunchy, and overprocessed. Even worse, the entire outer third of one eye was missed. The technician told me those lashes had been "stuck under the pad" and that she noticed it. If it was noticed during the service, I don't understand why it wasn't corrected before continuing. To make matters worse, my brows were **tinted and dyed before being waxed**, which can be extremely irritating to freshly waxed skin and isn't the order I would expect. I even questioned the process, but my concern was dismissed. Overall, this was one of the most disappointing beauty experiences I've had. I left with overprocessed lashes, uneven brows, burned skin, and results that looked nothing like what I requested. I cannot recommend this salon for lash lifts, brow services, or waxing.

I've been getting my eyebrows done here for a few years and they are always so well done! The…read morecustomer service is always great too, especially from Shafaa.

Hospitality is still great! Sophie takes care of me and my natural lashes! Ambiance is still a…read morepleasant and soothing environment.

First time here, and they did an amazing job. I'm going to a wedding this weekend and was looking…read moreeverywhere for last minute eyelash extensions, and they had an opening! New customers get a discount as well, which is awesome. I got the hybrid lashes sizes 11 and 12 and the gorgeous style. She was so quick and gentle. I honestly think I fell asleep a few times. lol. Everytime I got them done and even when I do them myself, my eyes would always get watery because of the glue. But this place must use some sort of "miracle" glue cause I didn't have that problem at all! Everyone is so nice as well. Needless to say, I highly recommend coming here.

If you're looking for a last minute well priced Brazilian wax, Diya is your girl. I messaged her at…read more11:30 am on a Sunday desperate for a Brazilian wax before a trip I had and she squeezed me in for an an appointment same day for 1:30 pm. Talk about accommodating! She was really kind and personable, and did a great job making sure you feel comfortable. I've had quite a few Brazilians already, but I would recommend her to anyone who's new to this and not ready to spend a fortune on European Wax Center. She's super attentive and made sure the temperature of the wax wasn't too hot by testing the temperature on herself and honestly, really appreciate it as I've gotten burned twice at other salons. I don't get waxed as often anymore, but Diya's earned my loyalty for whenever I'm looking for one.

great series at affordable prices. always does an amazing job no matter what you're looking to get…read moredone. love this place!

Kim's Lashes is a very incompetent organization. They send out daily emails (reminders) and if you…read moredon't respond, they cancel your appointment. The salon associates, including the owner, are extremely unorganized.This is not a salon for busy women. I highly recommend that you find another salon, there several in the area that are much better organized.

I I was very happy with their service -- the staff were attentive and professional. The pricing was…read moreaverage, and the ambience was pleasant. I wanted a neutral look, and they delivered exactly what I was hoping for. Overall, the service was excellent

I had a lash disaster from another salon. I panicked and came across this salon. The owner (I'm…read moreassuming she was the owner) came to the rescue. She was so patient with me freaking out and was able to remove the lashes that I had done without damaging my lashes. I will definitely return to her for my next event. (Btw, if she reads this--we got engaged!)

I had and appointment today around 6pm. Unfortunately I had a death in the family this morning and…read morei had to cancel to be there for my cousins whom I am very close with. Their policy is to charge full price of $120 dollars with out 24 hours notice and to be refunded I would need to provide a death certificate. They also told my mother they thought it was odd I called yesterday to move my appointment up an hour because my work schedule was changed it couldn't be moved because the tech would still be with another client which I was told so she was not traveling there just for me. Not once was i told about the policy but it also is no where on their website which the owner stated it was and it wasn't until after I was told of the charges it showed up. They are heartless nasty and unprofessional .

I got my eyebrows done by her in May during the pandemic. She was open when she wasn't supposed to…read morebe. I should of taken that as a red flag, but I was eager to get my eyebrows done. I asked for ombré powder brows and unfortunately I ended up with sharpie square eyebrows. I did not get the ombré look I was looking for & now I am stuck paying $400 a session to remove these eyebrows. I asked for my money back which I did get, but please do your research before jumping in on a sale.. I learned my lesson the hard way and I don't wish anyone to go throw with what I am. To remove the eyebrows hurts more & I am very disappointed in how she has handled the situation. I messaged her back to let her know how one treatment isn't going to cut it and that I need more treatments hoping she would assume her fault and pay for my treatment; but no answer from her. She left me on read and that's not a way to conduct business. I was very hesitant to post this review, but I want to save anyone else from making a huge and EXPENSIVE mistake !

Yuliya is amazing! I had never had my eyebrows microbladed before so I was nervous, but Yuliya was…read moreso patient and reassuring. I asked a lot of questions and she answered every one of them. She was very flexible about the appointment time too! She made a point to show me the sealed packaging with the brand new blade instrument (I don't know what the formal name is) in it. I thought that was really nice and professional of her to do. The appointment took 2 and a half hours. Yuliya completely transformed my thin & light eyebrows in to full but natural looking brows. I'm so happy with my results. She microbladed them two days ago so they are still very pigmented. You can tell she really took her time while doing my brows. My touch up is in 30 days so I'll update my review then :)

Inna, just amazing, caring, honest and such a professional. when I come to this office I am greed…read moreand feel so welcome. I recommend this office because the staff is amazing! knowledgeable and so friendly. my lady Inna is the best.

Inna is absolutely the best!!! She is perfection at what she does and makes you look beautiful. she…read morethe kindest most caring person I know. Every time i see her she makes me feel and look wonderful inside and out. i will never go to anyone else and trust every procedure she does!!! she is my go to gal and i will never go anywhere else!!!! The staff is also wonderful and on point with everything. Thank you so much!! Jennifer dugenio

First time customer and was very pleased with my collagen intensive treatment. Nicole is very…read morefriendly and professional. Being a first time customer she told me about her journey to become a skin care professional and about the products that she uses. You can smell the natural ingredients in the products she uses. She also informs you of the product she is using and why. This was very helpful. My facial was very relaxing and afterward my skin looked fresher and smoother. I really noticed a difference when applying make up, it went on smoothly and even. I will definitely be back and I'm looking forward to trying some of her other facials. They all sound great. Go get a facial from Nicole you will be happy!

I had the most relaxing facial this afternoon with Nicole. She did a peel and a collagen facial…read more My skin is glowing. Nicole is so knowledgeable, and she truly cares for her clients, never rushes you. always guides you and is more than happy to answer or address any skin issues. I also got a spray tan, very natural. I'm going to a family wedding tomorrow, and she made me feel great. The massage she gives for the facial is unreal. I've been going pretty regularly for 4 years. I go about 4 or 5 times a year, and I would love to go every month The skin care line from her is also fantastic The spa is so pretty, and she absolutely loves what she does. I would totally recommend you give her a try. I love when people give me good tips and just passing it on.