Beautiful place, great costomer service friendly people!…read moreOpen early hr/ late as well highly recommend it!!!

I've been coming to Nail Center for years so it makes me sad to write this. My gel mani and regular…read morepedi with tom was extremely disappointing. No cuticles were cut for either my fingers or my toes. Never cleaned out under the nails either. The nails were filed extremely unevenly... I think I have to go home and re-file everything. My massages were so rough I thought I was going to leave with bruises. i asked for the color to be matching on my fingers and toes. the polishes were taken from the same box but they are not the same color. Polish was applied so quickly hardly giving even 30 sec to dry between coats. edges of the nail have no polish on them. The surface of the nails feels rough and bubbly and when I expressed this concern, they were quickly filed over and the problem is not fixed. Both services were finished in just over an hour. these photos were taken immediately after leaving the salon.

Friendly service a bit of a wait, even with appt, but nothing horrible. GREAT MASSAGE CHAIRS. The…read morepedi was really great and she took her time painting my nails and they're gorgeous and clean.

I am just had a really poor experience. I've been here many times and I've never had such a bad…read moreexperience before. I came in for a simple manicure not only was I placed with a newer girl that took 2 1/2 hours to do my manicure because she put a hot towel on my hand and it messed up the entire manicure after the hour and a half mark, but I also was charged full price and I am super upset about that. I got home and these 2 1/2 hour nails are still wet an chipoed after drying them and being told that I was good to go when I knew it was still wet so I stayed a little longer, but I was told that we're all set. Unfortunately, the owner was there and I will have to say she did nothing to help. I expected her to at least deduct or give me a fair price. I walked away paying $50 and this is absolutely ridiculous. I do not recommend this nail

Deceitful business practices and poor customer service. Unfortunately, after coming to this…read moreestablishment on and off for approximately six years, I will not be returning. I initially started coming here because it is close to my home, usually for a brow wax and pedicure. I eventually stopped getting pedicures here because my gel polish consistently began chipping after about a week. However, I was short on time and decided to make an exception. When asked which pedicure I wanted, I specifically requested the Classic Pedicure, advertised in the service book provided to me at $25. I added callus removal, advertised at $11, and requested gel polish. I understand that gel polish is an additional charge and fully expected to pay an upcharge. What I did NOT expect was for a $36 pedicure before the gel upcharge to somehow become $67. When I questioned the total, I specifically asked the older woman at the counter which pedicure service I had been charged for and how much the gel polish upcharge was. Rather than simply itemizing the charges, she responded with clear irritation and told me that a gel pedicure is $40. That explanation still does not account for the total. If the gel pedicure is $40 and callus removal is $11, that equals $51. Even after adding their 2.5% card fee, the total should be approximately $52.28, not $67. I wasn't asking for a discount or refusing to pay. I simply wanted to understand what I was being charged for. A customer should be able to ask for an itemized explanation of a bill without being met with irritation, especially when the final price differs substantially from the advertised services. If there was another $14-$15 charge, no one explained what it was. Businesses should clearly communicate their prices and additional charges before performing a service, and customers should not have to do detective work afterward to figure out why their bill is significantly higher than expected. After six years of patronizing this business, this experience was enough for me to take my business elsewhere.

Very clean nail shop. I visited on a Friday afternoon about 345pm to get a pedicure and manicure…read morefor my engagement photoshoot the next day. I enjoyed my pedicure. I got a French pedicure with gel polish. It turned out exactly how I wanted. I was offered a bottle of water. When it was time for my nails, the lady that did my pedicure sat me down to begin. Shortly after buffing my nails, she explained she needed to take another customer who I assumed to be her regular/appointment customer. While I didn't appreciate being booted to the side, I waited patiently for several minutes before asking someone else who was going to be doing my nails because I had another appointment elsewhere for my lashes and brows. I explained to the next lady what I wanted (French manicure like my toes but with a cateye base) she confirmed she could do it. I also let her know I needed to be out of here by 6. I appreciated her diligence with getting me out by 610pm but my nails weren't exactly how I pictured or what I showed in the picture as an example. I did not have time to get them corrected as I had other appointments for my engagement photoshoot the next day. The nails were pretty and the people were nice but when you pay $150 for services, you hope for them to be exactly how you want. I would try this place again but maybe with a simpler design concept (even though I think some people are capable of detailed designs because I noticed the lady's nails next to mine looked very good)

I had a back waxing and pedicure with Tina, amazing attention to detail. My new place forever…read more Dave

Thank you for coming to my Yelp Talk: TLDR: I won't be…read morereturning to Harbour Nails & Spa. I'm pretty confident they won't miss me, a client they've never had. I'm sharing hoping to help someone else from making the same mistake I made and hoping HN does better. I asked for the latest availability when I rang for an appointment. They gave me 7pm. I explained what I wanted done and confirmed I'll be able to get it. I was reassured. About seven minutes after coming off the phone, they rang and asked if I could come in for 6pm instead. I told them that would be difficult as I had just made another appointment for a pedi at 6pm. I said I would get there as soon as I finished and asked if that was okay. They said it was. I went to my other appointment earlier and was seen to immediately so I was able to get to Harbor Nails at 6:15. When I walked in and I gave my name the lady looked at me like I had fangs coming out of my mouth. I repeated my name and my appointment time 7pm but that I was asked to come in earlier. She still looked clueless. She started scrolling through her phone. After a minute of me just standing there I asked if there was a problem. She said she won't be able to do my nails today. I responded rather stoically, "you called and asked me to come in earlier, I changed things around and now you're saying my appointment is cancelled?" She just looked at me. I showed her my call log asking "is this your number?"  She said yes. "Well that's the number that rang and requested that I get here as soon as I could." She kept staring at me. I tried again, "so you won't be able to see me for my APPOINTMENT TODAY?" She said no. I replied "okay thank you"  and I turned and started walking out. She shouted after me, (not rudely just loudly) "YOU COME BACK SEVEN!" Huh? I was extremely annoyed. What a waste of time. I came all the way to this side of town thinking they honoured their appointments. A few minutes later. **Ring Ring** "Hello" "Hello did you call?" The voice on my line asked. It was a different voice than the lady I interacted with at the shop. I said no I didn't call again but asked why they cancelled my appointment without informing me. She said it wasn't cancelled they just pushed it back because they have to take walk-ins. I know how this works. I'm not against you making your money. However this isn't the way you make potential customers WITH APPOINTMENTS feel. All you had to do was pick up the phone. She asked if I was coming back. I told her it was okay I'll be taking my business elsewhere. I left the shop and walked across the street to the plaza searching my phone for another spot when I found INSPIRE NAILS in the same plaza I was at! Under new management with a shop as dazzling as they are nice. I was happy! As I was leaving inspire with my nails looking all pretty and crisp, I had my Pretty Woman Moment. I held my hand up to HARBOUR NAILS and said "BIG MISTAKE, HUGE". (I play way too much) Mike at the brand new INSPIRE NAILS is now MY NAIL GUY! To be clear, I cannot speak on their nail techniques because I wasn't able to have a service done. The End.

Staff here are always so sweet and accommodating. Plus this is the only place that's ever made my…read morepedicure last near two months.

Love this nail salon. We've been coming here for over 2 years. Customer service is excellent.read more

I got a new full set of Gel Nails. I asked for a Unicorn Chrome Powder for the finished look with…read morethe sheer pink base! It looks so pretty when the sun hits it. Love, love my nails! Will be coming back!

I traveled 30 minutes here and Kim made it all so worth it. Her nails are dipped and bright and…read moreready for Halloween. My horrible stories about past nail experiences were all obvious in my nail beds and she didn't hesitate to soothe my nails with her 30 years of pure love for nails. So when I asked her- did she do her own nails and she said yes, the detail of the nail art wasn't my biggest wow, it was the evenness of the paint strokes that wowed me. Her nails looked like press ons. Sold! She took her time, filed, clipped, clipped. Filed excess powder off for even distribution of the powder. No rush just pure passion. The appreciation is priceless that I have for her work. Kim my nails thank you sooo much. See you in a few weeks‍ -Bee

highly recommended. I've been getting my nails done here for a couple of years and they're always…read morekind professional. The atmosphere is always welcoming. i went in today f a birthday set and I lo them. Thank you, Louis!

I've been going here for years and I'm usually satisfied but this time in particular I was actually…read moreBLOWN AWAY. I came in with a purse for inspiration and the gentleman who did my nails went ABOVE AND BEYOND!! The attention to detail was unmatched, he took his time, was thoughtful. All around great experience. I've been getting nonstop compliments on these lovelies, can't wait for my next set.

Ask for "Demi" when you get there !!!…read more Great nail shop, wonderful customer service. I had a great experience and Demi was my nail technician. She did more than care for my nails she actually took the time to get to know me. She was warm and friendly. She has great design ideas and it just was a very nice experience. I will say it doesn't seem to be a lot of nail techs so it might be best to call ahead or make an appointment if you happen to come and didn't want to wait (wait time wasn't long, but there are some people that don't like to wait, as they want to be seen right away). Thanks Demi for the good conversation and the great job on my nails

I've been getting my nails done here for years, ever since I turned 17 and came in for my senior…read morepictures. Their skill and experience are amazing, and I'm completely satisfied with my nails every single time.