Dr. Bertolone is incredible. My german shepherd was limping and going lame in one leg after years…read moreof sheepherding, she was 8. The vet told me to get surgery ... I turned to Dr. Bertolone and Virginia gained back years of happy mobility!!! She's 14 now and chasing after the cats and after her treatment just yesterday is smiling like a puppy. Dr. Bertolone is a member of our family at this point and is a huge reason Virginia is so happy and healthy at her senior age! Highly recommend. She also has helped with vaccines, urine tests, blood tests, and medications including herbs making Virginias medical care as she ages incredibly easy for her. Love, love, love.

Dr. Bertolone went above & absolutely BEYOND for me and my baby boy, Mojo. When we were connected…read morewith Dr. Bertolone, she wasn't taking any new patients but she heard what was going on and very kindly extended an appointment to us at her own home. She not only welcomed us in with open arms, but she made sure that we and my dog, Mojo, were comfortable before she began. She was calm, caring, and genuine throughout the entire appointment and really explained all our options and what she was doing thoroughly. She started with gently feeling his body and assessing it, quickly noticing that his spine was probably causing him some pain. We moved onto acupuncture, where she explained all the points that she was doing and how it would benefit him. She also had some treats readily available to distract him as the needles were going in! After about 7-9 minutes, you can visibly see Mojo just... relax. Completely calm. Not squirming or fidgeting. It was honestly like magic. She was able to do cold laser therapy while the needles were in and then she whipped out KT tape.. Which I didn't even know you could do on animals! As she taped his spine, she gave us instructions on how to help him up the stairs and to lower his pain in his hind legs. She also suggested that we start cooking his meals as well with turkey and some sweet potato. After she taped him up, we carried him out to the car where he immediately took a little nap. While we were in the car, she came out with a lot of medicine for him to take for his nausea, alongside some inflammatory medicine and Chinese herbs. Within a few hours of taking the Cerenia that she gave us, he was able to keep food down (which hadn't happened for about 4 days before this, he was throwing up everything he ate). Not only that, he was able to sleep without any disturbance and seemed incredibly relaxed. Dr. Bertolone treated us with kindness and genuinely cared for him. We will always be indebted and appreciative to her and cannot express the amount of gratitude we have for her. She is undoubtedly one of the best veterinarians that we've ever encountered.

Christy and Naeli (sp?) are amazing! They really are providing a personalized experience for my dog…read moreBruno's rehabilitation! Christy's massage techniques are able to calm my anxious little chihuahua mix! Both women have given him laser treatments that will hopefully build up both of his back legs. They certainly seem to relax him. Bruno was initially quite unhappy in the hydrotherapy. But he is now water-walking 5 minutes! This is due in no small part to the Zen Den staff. The facility itself is clean, quiet and even when multiple animals come in at the same time, it feels soothing and peaceful. So although we are there to rehab Bruno, it is also a pleasant experience for me! I understand why so many dog people give Zen Den high marks. Not only is it one-of-a-kind in the Antelope Valley, but it is also a clinically sound and helpful place with knowledgeable, caring people. From a purely practical perspective, the prices at Zen Den are more than fair. And if necessary, they have a payment plan that can be utilized so that your furry baby can feel better. I give Zen Den an A+++!

In December, my two-year-old Doberman injured her leg. I'm still not sure how it happened, but she…read morecompletely stopped putting weight on it for months. We saw two different veterinarians and had X-rays done, but everything came back normal. Despite trying pain management, sedatives, and strict crate rest, nothing seemed to help. An MRI was recommended, but it was very costly and not something I could pursue at the time--especially without a clear diagnosis. That's when I decided to try therapy with Christy at Zenden. Over the past few months, my dog has been doing physical therapy with Christy, including water therapy and laser treatments. The improvement has been incredible. She has made such a strong recovery, and I truly believe we wouldn't be where we are today without Christy's care and dedication. Christy goes above and beyond for both her patients and their owners. I'm so grateful for everything she's done and can't thank her enough.

I had to make the unfortunate decision to euthanize my pet after finding out she was dealing with…read morean acute illness. Kim, the med tech that helped us was extremely patient and treated my pet with kindness and care. She is now the only med tech I want to work with my surviving highly anxious bunny as she is always patient with him. You can see her experience through the way she handles him with ease through procedures. Thank you Kim for being great at what you do!

1-Star Review: Extremely Disappointing Experience…read more This was, by far, one of the worst veterinary experiences I've ever had. I took my tortoise to Exotic Animal Veterinary Center because he had stopped eating, hoping to finally understand what was wrong and get a clear treatment plan. Instead, I spent over $1,000 in just two days and left feeling like I had more questions than answers. The doctor was unable to give us the explanations we were asking for, and the diagnostic process felt extremely slow. We waited what felt like forever for results, and ultimately, we still did not have a clear answer about why my tortoise wasn't eating or what was actually wrong with him. What made the experience even more frustrating was that despite spending such a significant amount of money, I felt like the focus was on recommending additional services and costs rather than giving us meaningful answers. I understand that veterinary medicine, especially exotic animal medicine, can be complicated and that not every case has an immediate diagnosis. But when a client spends over $1,000 in two days, they should at least leave with clear communication, a reasonable explanation of the findings, and an understanding of what happens next. Instead, I left frustrated, disappointed, and still searching for answers about my tortoise. Very disappointing experience. Based on my experience, I would not return.

Yelp's reviews have mostly been helpful, until this time. My cat's blood test came back with…read moreextremely low cell count. His vet arranged for him to go to E.R. immediately. He received necessary procedures including blood transfusion to stabilize his condition. I did not want to leave him at ER for more tests and observations because I have never had any pets survived ER stays. We did receive blood transfusion and medications which seemed to be working and were told that he needed medical attention in order to survive. Since his regular vet was helpless, I decided to look into alternatives. I found this place on Yelp with raving reviews, and like most pet owners in desperate situations, I decided to give it a try. I first spoke with I believe her name was Lyric. She was very charming and well spoken, and made an appointment immediately. I also recieved a call from Yael after I emailed over my cat's medical records and was told that she thinks my cat simply had urinary track infection and she can help. During our visit, Yael and Lyric worked together and performed a basic exam, then I was told that we need a biofeedback scan which will tell us exactly what's going on. This " procedure " consist of sticking two wet pads somewhere on the underside of my cat, and the wires connected the wet pads to a laptop which supposedly would feed all the information to a program. I thought that seemed overly simple, but I was in a state of panic, I chose to believe it's some advanced science that I didn't understand. I was told that they will rush the result but it will be later that evening or next day. Then Yael proceeded to prescribe a list of remedies which is mostly supplements including a jar of homemade yogurt. The visit, including all the remedies I was told were necessary, came to just under $700. They also only accept cash or Zelle payments, no credit cards. The instruction I was given was to stop the medicationd from ER immediately and only take what was prescribed by Yael, and I did. At home, shortly after I gave my cat what Yael prescribed, he started vomiting violently and was visibly weaker. I call and told Yael what was happening and was met with loud, non-stop yelling, telling me that her remedies were right and I must follow her instructions. The biofeedback report showed pages of colorful breakdown and included readings of "pepsine secretion coefficient" and "small intestine peristalsis function" values, plus "protien metabolism value", "liver fat content value", plus kidney, lung function analysis, even blood circulation system analysis, etc. This program of theirs can read all these from two wet pad sticked to the skin of my cat? I ultimately decided to consult with a licensed vet, and luckily I found Dr. Sharp from a referral, and my cat's conditions improved without complications within days at a quarter of the cost. He is healthy and happy today. As pet parents, we are vulnerable to be taken advantage of when our pets become critically ill. I hope my experience can be helpful to anyone in similar situation and can make proper decisions for both your pets and you.

Absolutely LOVE! The supplements are like miracles…read more My pup came with Cervical disc herniation and they really took care and help the staff is really incredible and loving

Ok, it's my fault my dog is overweight. I blame my mother for raising me to equate love with food…read more I digress. Shadow has a bum leg and after many xrays, exams, mandated rest, etc, we went to BARC for a second opinion before we opted for surgery (Spoiler alert: he still needs surgery) We had 2 vets and an assistant evaluate Shadow. Range of motion, gait analysis, fancy equipment to determine how much pressure he was exerting on each paw when standing; it was a very comprehensive exam. After evaluating our pup, we ran though their diagnosis and recommendations. Our questions were answered, a plan of action was explained, and options given. Although the recommendation included surgery, we feel good about that choice. This will our pup's second surgery (we did the other leg two years ago). Everyone was so kind and patient. Shadow was treated liked the loved family member he is and not like a casual pet. My husband and I were held accountable for his weight loss and his care plan is complete. After the surgery, he will be back for rehab!

My pup, Zion, was unexpectedly hit by a car and had surgery performed on Nov. 1st. We were told by…read morehis orthopedic surgeon that he would need to have his left leg amputated due to nerve damage. He didn't walk or stand after the first 2-3 weeks of his surgery + only used his front hindlegs to help himself get around. However, after getting a second opinion, and being referred to BARC from his primary vet, our lives have truly changed. The doctors, PTs (Dr. Amy, Erin, Vlessyn), and the Rehab Assistants (Deja, David, Jessica to name a few!) have been so helpful in his therapy sessions. We've done acupuncture and physical therapy for the last 1.5 months and have already seen incredible improvement. Zion can now stand (in a neutral, fixated stance) and take small steps using his back hindlegs. Both of which we were told would be impossible from his surgeon! I'm looking forward to continue working with their team and helping Zion with his road to recovery :)

I can't say thank you enough. CARE team is family. My foster has been coming to them for the past 3…read moreyears. She was part of a hoarding case in Chandler, Arizona, and due to being crated for 6 months without any medical help after her injury, Lita couldn't get surgery. PT saved her. While she is still walking limited, she is walking. Acupuncture, PT, laser, underwater treadmill, all together have given her strength and made her back legs mobile again. It is not easy to afford of course, but I love her, and we have to find a way to afford this for her, to keep her going for as long as we can. They also saw my tripod foster and we will continue coming once she turns 1, to get full benefit of the cold laser. We love all the doctors and staff. Dr. Ma and Juan truly make us feel like part of the family, and I am confident in their recommendations for the care of any dogs I bring. They have seen two of my fosters and dogs from our rescue so far, and while there are other clinics out there that offer similar services, I will always highly recommend CARE. I have also learned so much for this past 3 years. Thank you for giving love and care to Lita, Nova and many other paws in need.

There are ridiculous people in this world who take their dogs to physical therapy, and this year,…read moreI've discovered that I am one of them. We got our basset hound Duke in 2012, when he was about a year old, and thirteen years and several major life changes later, he remains our sweet, beautiful baby boy. He's held up pretty well for an old dog, but a few months ago, his hind legs just suddenly stopped working. He couldn't stand or walk on his own, and he was hurting himself by dragging his hind legs across the floor. He still did his business in the yard when we got him out there, but he was having accidents in the house several times a day. It was scary and sad and felt very much like the beginning of the end. We took him our vet, then a neurologist, who told us he likely had intervertebral disc disease, and that with his age and heart murmur, surgery might not be worthwhile. I was ready to get him fitted for one of those dog wheelchairs, but the neurologist had a better idea: she thought Duke might be a good candidate for physical therapy. She gave us a list of places we might go, including CARE--short for California Animal Rehabilitation. I made an initial appointment with CARE for the Monday of the following week. I have since found that appointments tend to book up, but that I can almost always get one less than a week in advance. I think he saw both Dr. Rabin and Dr. Ma on that first visit, and they recommended eight weeks of physical therapy and acupuncture, starting immediately. They also suggested a few injections and supplements to add to his food--I said no to the injections with a scammy wellness clinic flavor, but I took home the supplements and approved the Adequan. I spent the next two months of my life shuttling my dog to West L.A. for his appointments, first three times and then twice a week. It was an enormous pain in the ass (terrible parking on top of the general hassle), as well as incredibly expensive (we do have pet insurance, which softened the blow). But the alternative was to let him suffer and think about putting him down, which we were not ready to do. Duke saw immediate improvement. Some of this came from two additional medications and the purchase, suggested by CARE, of the right harness to help him go about his daily activities. But it was obvious that the CARE regimen was working. He started walking again, both with and without assistance, and while he isn't quite back to his old self, his quality of life has been, if anything, better than it was before--he's been getting a lot of attention for an old dog with two small human siblings in the house. Some of this came from the lovely people at CARE, who showered him with praise, treats, and pets as they led him through exercises, acupuncture, and, amazingly, hydrotherapy (imagine a stubborn basset hound in a water treadmill, his ears making ripples as he plods reluctantly along). I've met like a dozen therapists and technicians across our appointments--the team is big, and you kind of see whoever's available. I wouldn't have minded a little more continuity, as I sometimes got conflicting advice, but every single person was warm and competent and great with my dog. The front desk team was always nice, too. I took Duke back to his neurologist after eight weeks of therapy, and she was thrilled with his progress, and honestly maybe a little bit surprised. She said to keep doing what we were doing, if that was at all feasible. Unfortunately, we do have lives and jobs and children, and the twice-a-week CARE schedule just isn't sustainable in the long term. We decided to see how he does without his appointments, knowing that we can always take him back if he starts going downhill again. It's been two weeks now, and he's still in much better shape than at the beginning of this saga, if not quite as consistently mobile as during his time in physical therapy. We don't have the equipment and expertise of the CARE team, but they did set us up for success at home, with detailed instructions for exercises and supportive care. We're not delusional--we know Duke's days are numbered--but we feel like CARE has given us a miraculous reprieve. Duke is happy and mobile in a way we hardly dared imagine when his legs first went out. We're grateful for the team at CARE and plan to bring him back when he needs their help again.

Still helping my senior doggies. We missed 2 weeks and they…read morewere both walking funny and with tight back. Swimming and massages are great for older fur babies. Therapy is not cheap . Fee is per 30 min. But if it helps my fur babies, this expense is part of my monthly budget.

I've been taking my senior golden retriever to Tailwagger's to help her stay active and strengthen…read moreher back--and it's been wonderful. She absolutely loves swimming here. The moment we arrive, she's pulling me inside and never wants to leave! Taylor is incredibly caring and attentive, making sure my pup is comfortable and supported during her sessions. Scheduling is easy, and the pricing is very reasonable for the quality of care and facility. Highly recommend Tailwagger's for any dog, especially seniors who need low-impact exercise in a loving environment.

Deeply disappointed by the lack of transparency and empathy for a senior pet in distress. I called…read morethis facility seeking an honest, collaborative partner to help navigate my 14-year-old senior dog's recent degenerative myelopathy diagnosis. Instead, I was met with cold gatekeeping and a complete lack of transparency from the front desk staff, Brock. When seeking specialized physical rehabilitation, pet parents are already dealing with immense emotional and financial stress. I asked straightforward, basic questions regarding the estimated cost of a standard wheelchair/cart fitting so I could plan financially. I was told they couldn't give me any ballpark figures until I paid a mandatory $350 upfront exam fee. Furthermore, when I pushed for basic structural transparency, the staff member became defensive, took my questions personally, and refused to speak with me further, stating "someone else" would have to call me back. It is incredibly discouraging to be met with robotic gatekeeping when you are looking for an empathetic medical team to help your ailing animal. Veterinary care should be rooted in compassion, collaboration, and financial honesty--not hiding basic service costs behind a steep gate fee. If you are looking for an open, communicative partner for your pet's palliative care, look elsewhere.

Taking our little pup here was the best decision we could have made. At 7 years old, my teacup…read morepoodle had lost a little step, aches in the morning, less mobility and lacking energy. I figured this was the natural process until I went to Paw Rehab. Their incredible vet put together a rehab plan that completely revived her in every way mentioned. The caring and amazing staff were so supportive, loving and gentle to the point our shy little pup can't wait to see them all. Truly cannot recommend this place enough. Thank you!