My mom purchased me a few hydra facials for my birthday and I was super excited to try it out. As soon as I walked in the waiting area was super clean and the ladies at the front were super sweet and friendly. I arrived 10 minutes early and was checked in. I had to wait 15 minutes after my appt time but I didn't mind. I was then offered water, chai tea latte, or coffee which was nice offering they have while you wait. Monica was the nurse who handled my hydra facials and was super kind. She explained all the steps during the process and even let me see my "gunkie" water after the session was complete. It was kinda gross but oddly satisfying. :) my skin was glowing after my session and the following morning I could see it helped with my scaring and acne. read more

Absolutely without a doubt a HUGE WASTE of money and a scam! I went to this placed in late January 2026. I have not had much experience with anti wrinkle treatments and wanted some information on softening some fine lines around my eyes, lips and on my cheeks. The fast talking sales person conned me into purchasing a package for Thermage treatments and Botox. She said the THERMAGE would have almost immediate results with no down time and I would see improvements within a week. She said the skin would continue to produce collagen causing it to lift and tighten so it could take up to 60 days for full effects to be visible. She also convinced me to purchase units of Botox which I WAS NOT interested in, but she promised the combination of treatments would produce "great results". I spent almost $3,000 in total and had the first treatment on 02/14/2026. On the day of the treatment, I was asked to sign an encyclopedia of paper work and consent to "God Knows What" as the technician was in the room about to start the "treatment". I told her I hadn't read any of these form which I was supposedly consenting to! She shrugged off my concerns and told me they are just "general consent forms" which all clients have to sign before any procedure! I was uncomfortable signing documents I had not read(My fault for trusting this place) but I went ahead and signed them against my better judgmen. I know so many people who have regular Botox and the results are subtle but clearly visible. I saw absolutely NO DIFFERENCE in the fine lines in areas they injected! The technician said the results will take up to 72 hrs to be visible but said I might need to purchase more units! (There's a surprise). The Thermage treatment felt like bee stings but I figured if it actually produced results, it would be worth it! It has been almost 3 months since my first Thermage treatment and there has been ABSOLUTELY ZERO difference in my skin conditions! I have asked several of family and friends who have Botox treatments regularly if they notice a difference following my Botox injections. They've all said they DON'T believe I had BOTOX injection! NO improvement, no difference at all! My own daily moisturizer is a much better treatment than this complete RIP-OFF AND SCAM! I have called 3 times to ask for a refund for the REMAINING treatments as I will NOT be going in for a second treatment of THERMAGE or any other Botox treatment at this establishment. All three times; I was told I am calling their general scheduling line but they will have the representative from Valencia call me back. NO ONE HAS BOTHERED TO reach out time! NO ONE even called after the treatment to ask if I was satisfied with the services! Last night(04/27/2026) I received a call from Laser Away 7:40 p.m. I thought they are FINALLY calling me back after 3 messages. I was WRONG! It was an extremely rude woman who was trying to sell me other services! When I told her I was NOT interested in any other treatments and wanted a refund for my remaining "services" She rudely dismissed my concerns and said she can't help me because she's calling from the WoodlandHills location, they were closing in 15 minutes and she had only called to see if I was interested in buying another "package" and didn't have anything to do with refunds! She said she would send a message to the Valencia location for someone to call me back! As of this review NO ONE has bothered to reach out to me! Please think twice before giving a penny to LaserAway. All they care about is taking your money and producing no or very little result! read more

I am extremely disappointed with my experience at LaserAway. I have completed 10 tattoo removal sessions, and while I did notice some fading after the first session, there has been little to no improvement since then. These tattoos are very small and should have shown significantly more progress by now. I do want to say that the 2 people that were in the front desk were super friendly and helpful, and I have no complaints towards them. During my most recent visit, Nurse Monica was very unprofessional. When I asked her to increase the laser setting, since a higher setting had been used in previous sessions, she responded by saying, "Well, that nurse can do it, not me." That response was dismissive and did not address my concerns or treatment goals. As a nurse myself I understand there's safety reasons as to why settings can't be higher than their protocol, however, with a previous nurse from Laser Away she was able to safely increase the settings significantly and leave me with better results. Additionally, I had to remind her to provide me with protective eyewear before starting the laser tattoo removal, which is a basic safety protocol. That alone was alarming. After investing time and money into 10 sessions, I expected better results and a much higher standard of professionalism and safety. I would not recommend based on my experience. read more

This place is a big scam. They had me sign up for 24 months no interest. No one warned me a bout the fine print. I was late on my first payment b/c they didn't sign me up for autopay. I made the payment as soon as I was notified but 12 months later I come to realize I've been getting charged 25% interest. They have canceled my appointment day before or day of at least 5 times and then can never get me in for another appointment when I'd like. The customer service is atrocious, they only care about your money, they don't even care about the progress you are making. I am convinced that the technicians are trained to purposely use a certain setting so your hair grows back and you have to purchase more packages. This place is everything that's wrong private equity owned corporation in this country. 10 different walls for me to get through to speak to anyone about my problems and then no solutions offered. DO NOT GO HERE read more

"THIS PLACE DOESN'T DESERVE ONE STAR" I tried to book my very first appointment at this cosmetic center after moving to the area, and the experience alone was enough to make me walk away before even being seen. From the start, it felt more like a money grab than a professional medical practice. As a new client, I expected a welcoming and informative process, especially for something like Botox. Instead, I was told I had to pay an invoice upfront just to "guarantee" my appointment. There was no effort to explain their policies in a reassuring or professional way, it came across as pushy and transactional. I understand that some places require deposits, but this felt excessive and uncomfortable, especially since I had never been there before and had no prior relationship with them. Asking a brand new patient to pay in advance without even having any treatment done! What made it worse was the way of the communication. It was through text messaging and It didn't feel friendly or client-focused at all. There was no attempt to build trust or answer questions, just a focus on securing payment. For a cosmetic center, where trust, safety, and comfort are extremely important, this was a huge red flag. First impressions matter, and unfortunately, this one was very poor. Instead of feeling confident about booking, I felt pressured and uneasy. It made me question how they would handle actual treatments if this is how they treat potential new clients. I decided not to go through with the appointment, and honestly, I'm glad I didn't. There are plenty of other clinics that prioritize patient care and professionalism over upfront payments and pressure tactics. I would not recommend this place, especially if you're new and looking for a trustworthy provider. read more

Very good at responding back quickly but I do need around about figure on the price because I'm just calling around

This place keeps going downhill. Used to be a patient for 3 years. Turn over with nurses and staff has become very high. They used to care about quality. Paying top dollar for laser hair removal used to mean something and you would get at least a 30 to 40 minute session. Now I think I was there less than 15 minute and the session was over. Results have been very poor lately. I have couple of sessions left and never coming here again. Management tries to help but it goes absolutely nowhere. They don't even stand by their product or their claims and recently they gaslight the customer. "May be you have a hormonal imbalance " such none sense. read more

Bait and switch scam! They trick you with an online promo offer of 70% discount. I came in for the consultation and there was no mention of any promos on anything. The sales girl actually wants to rush you to sign up for different service packages and to finance it. Their sales tactics were to tell you scary stories from other people's experiences being scammed at another med spa. The sales girl was not helpful and dismissive. The ambiance and energy there felt stuffy, sleepy, and uninviting. They pay Google and Yelp to hide negative reviews. read more

These people are so good. They are like family when I walk in they offered me beverages. There's no hassle plenty of parking and I recommend them to everybody. Thank you. read more

I love LaserAway !! I've already done my underarms and bikini area & now I'm getting laser hair removal on my legs ! The girls are so sweet and attentive, i always have an amazing experience. I've gained so much confidence Thank you Laser Away read more

I'm very disappointed with my experience at this office. I purchased a Thermage and Clear Brilliance package, but the services were not fully rendered. I requested a refund for the final Clear Brilliance treatment, which is more than fair considering the incomplete services and the amount I spent. If $100 is worth losing a loyal customer, then so be it. I've had Botox, fillers, and laser treatments with several other doctors, and this office has been by far the worst experience. The focus here seems to be entirely on selling, not customer satisfaction or genuine care. I expected professionalism and integrity, especially for the prices charged. Unfortunately, I can't recommend this clinic based on how they handle clients once payment has been made. read more

I originally called to ask about pricing for Botox and lip fillers. A representative called me back and sold me a package that included Botox units for my forehead and a half-syringe of lip filler. She also suggested I apply for their financing card, and I was approved for $4,000. I made it clear that I wanted all of my services done at the Valencia location, and she confirmed my appointment. When I showed up, the nurse was very kind and performed my Botox. However, just two hours later, I received a call from the manager telling me the nurse had accidentally injected extra units and that I would need to pay an additional $180. Even though this was clearly the facility's mistake, I still agreed to pay. On top of that, I was then told that the representative who sold me the package was wrong -- Valencia only sells full syringes, not half. I was informed that if I wanted the filler, I would have to pay an additional $180 to cover the difference. Again, this error was not mine, but I was left to shoulder the cost. The staff themselves were pleasant and professional, but overall, the way the situation was handled left me feeling like I was penalized for mistakes that were not mine. Between the miscommunication, added expenses, and lack of accountability, this has been a very frustrating experience. Unfortunately, I do not plan on returning to LaserAway. read more

Over priced and unprofessional over this place been coming for years and the pricing is horrible. They lie to you about prices and promotions. Every time it's a different higher price wanted to charge me $199 per under arm laser session for the retouch package. My hair is growing back after 10 sessions . Over priced The girl I spoke to said that our original price for five sessions for laser on the under arm is 1194 if you divide that by five sessions she saying that you're paying 238 a session read more

LaserAway - Pricing so for five sessions under our original price 1 194 divided into 5 you're paying for 238 a session - Laser Hair Removal Near Me - Valencia, California

I just finished my 8th session for lasering my whole body! I called last winter and purchased the package during their New Year's Eve sale. All of the ladies that work there are engaging and so lovely to speak to! They answer alll questions and will qualm all your fears about any procedure you choose to do. This location has a large parking lot! The nurses that all preformed my lasering are incredible people. They are professional, caring, and make the time fly by! We always had fun conversations, laughs, a therapy session etc. this is personalized and I enjoyed seeing them! The laser is mostly painless, theres a sting for a second at times but the cool air that's dispersed makes it go away instantly. I will continue to come back for maintenance and they offer deals and discounts for returning customers! Great office, clean, prompt, and I can't recommend enough! They do offer loans for more costly procedures as well if finances are an issue. Thanks ladies, I'll see you next year! read more

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I booked around 18 cool sculpting sessions for around 5k. It was useless. No reault! Don't waste your money or time for that. read more

I called to ask about underarm laser treatment and was met with a rude attitude. They pushed hard for a year-long payment plan and got snarky when I asked about pricing and what would happen if I didn't want to continue after a few sessions. Definitely not a good experience, I'll be going elsewhere. read more

front office staff yelled at me! Yes, yelled at me. When I called LaserAway to get my money back and never step foot in another one of their location they refused. Lost thousands of dollars. This place sucks. read more

I booked a lazer facial and prepaid the service. I called them few days later asi had gone to my dr and the medication that I am on I was told that while I am on this medications I have chances of getting sun burn so I asked if I can do laser facial and I was told it's better to avoid so I don't get redness from burns on my face. I called laser away and explained them the situation and ask if I can get my refund and I was told by a representative name Debbie that I need a drs note otherwise no refund and she was downright rude. I would not recommend this place to anyone where they treat customers like a trash. read more

I recently had the pleasure to meet Rana, the nurse that performed my Clear and Brilliant facial. She was friendly, knowledgeable, professional and punctual. She made my experience pleasant, and I look forward to my next treatment with her. The Valencia location has great nurses at hand I highly recommend this location. read more

I've been coming to laser away for 2 years now they are always so kind! Shayna at the front desk helped me to find an amazing deal when it came to my legs, underarms , buttocks, and Brazilian. Ive been also able to do a free facial with their point system. I've been doing lip fillers and Marcel is amazing always so patient and personable makes waiting for her worth it ! The new nurse Rana is kind and thorough, I could see the results of the laser treatment afterwards apparently the bumpies that make you look like a chocolate crunch bar is a good thing lol. Also it's completely normal for your lips to look swollen afterwards the swelling goes down A lot! The picture is immediately afterwords. read more

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I do not recommend. They say certain packages bought do not expire, specifically tattoo removal. When I called to book they said too much time had passed and I couldn't use it any more even though I was told it wouldn't expire. And if it was going to expire why didn't i get a phone call telling me so. Laser away stop telling lies. read more

LaserAway is the only place I will go to get my laser removal and any beauty treatments done. I wanted a natural look when I decided to try fillers and Marcel did a wonderful job. Im a forever patient! read more

LaserAway - My first filler appointment with Marcel. I did cheeks, lips and nostril folds. Very happy with the results. - Laser Hair Removal Near Me - Valencia, California

The staff is absolutely amazing. They are great friendly and professional I would recommend any other service, but not tattoo removal. I pre-paid for 6 sessions, was told the 6 sessions would be enough, but No. it is still there, slightly lighter. read more

I've had only great experiences with LaserAway throughout my treatments. I've had a couple different nurses and RN Milli has been really great each time I've gone in. I wasn't sure I would see results but I've seen amazing results from the IPL treatment I've been receiving and I'm really glad I chose LaserAway to receive my treatment. I reviewed and got price quotes from several different places and while this was not the cheapest option, they give you some great deals and my husband really wanted me to go with somewhere that had a reputation for being safe and experienced. I'm glad I went with his gut feeing because I always feel well taken care of here. They ask about my comfort level and check in with me throughout the treatment. I highly recommend you check this place out if you're thinking about getting a treatment. read more

DO NOT GET THE CREDIT THROUGH ALPHAEON AND I WOULDNT EVEN GET THE SERVICES HERE ANYMORE.... I wanted to change my mind on the services and they took my money!!!!!! They Said they refunded it and it would take no more than a week or two and I'm still receiving statements. This happened in July... and it's August... they didn't want to give me a receipt for proof of the refund and when I spoke to LOLA she mentioned that I should call the credit company for the dispute ... SEEMS SO SHADY!!!! I want my $4825... dollars off my credit report.. especially when I received 0 services! read more

We rarely take the time to leave reviews when we have a great or positive experience. Well I want to change that, today walking into the Valencia location I have to recognize how comfortable I felt from the moment I walked in, this is my 1st time at this location and I loved the professional customer service I received and hands down for RN Milli! she was understanding, a great listener, and I had a great experience. THANK YOU for making me start to feel comfortable in my own skin again. read more

Today, I had laser services done. I believe this is my 4th visit to laseraway Valencia. 2nd time I had Milli as my nurse. Her service is quick and easy just the way I like it. Front staff and nurses always make me feel at ease. #teamvalencia read more

Excellent staff I had hair on my body and it was so pleasant I felt so at ease with everyone now that I have done laser removal I'll be doing cool sculpting with them as well I'll post a review once I have done a few sessions. Do not hesitate with laser away in Valencia Blvd Valencia ca Everyone including the front desk pleasant read more

I've had the absolute pleasure of coming to this location for the past four years and I don't plan to stop anytime soon! The Clear & Brilliant and Microneedling treatments have made such a difference to my skin, and the ladies who work the front desk are exceptional in customer service. The nurses are kind, warm and welcoming. The office is very clean and well-organized. Highly recommend! read more

I love the services at Laserway Valencia! I actually moved from the Marina del Rey location to Valencia and it's been such a better than expected experience! The front desk staff are super kind and friendly, always making sure you're comfortable. Tatiana, my RN, is always so bubbly and helpful with every treatment I've had with her! She's so fun and you forgot the little "pinch" you're getting. I highly recommend this office for all your Laseraway offered treatments! read more

I come here for lip fillers and laser treatments,MARCEL is THE BEST! Chef kiss when it comes down to her work ! I wish I could leave more than 5 stars! From the front desk staff to the nurses ! LOVE LOVE LOVE ! Shayana and Kristen are so friendly I feel so at home everytime I come in ! Love you girls ! read more

Just had a treatment with Danielle and she was fabulous! Perfect balance of professional and relatable. We had a great conversation throughout the session and it kept my mind off the zaps of the hair removal. I wish I lived closer because I would definitely request to have her again! Location was clean and the front desk gals are SUPER friendly. read more

i purchaed a product here and the wrong item was inside the box how does this happen? I can't go back for 2 weeks since I will be catching an early flight tomorrow and they don't open till 10 am the staff here is so unreliable this is so frustrating. read more

I've been to LaserAway for a several different services, and have always had great experiences. From the girls at the front desk, go the nurses, everyone is very professional and friendly. Today I had cool sculpting under my chin, and I'm very excited to see the results in a few weeks. This wi definitely be my go-to aesthetic boutique. read more

I have been going to this place for a few a while now. I am currently getting laser hair removal and I just got my lip augmentation with Nurse Marcel. I was very nervous this being my first time. Marcel was very understanding, she explained the whole process and answered all my questions. I told her what I wanted and the results were perfect. I recommend Marcel 100%. I also recommend this place, It is pricey but honestly you get what you pay for. I do also want to mention how nice all the girls are. read more

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I came to Laser Away for Botox and Lip Fillers, and their entire team was excellent! They were up front with pricing, even though I told them I wasn't concerned about the fees for what I'd decided on, which I appreciated. Also, the nurse was super gentle and sweet. She made me feel comfortable and explained everything; since I was a first timer this was important. I will definitely be coming back to LaserAway for more treatments in the future. As an aside, I also appreciated the body diversity of the marketing, decor and staff at Laser Away! read more

This branch the nurse Rayah when injecting me with Botox, she caused me to have an infection. I went back and she said that I need to go to my regular doctor . That night because of the pain I went to the emergency room. She was unkind and unprofessional and the company was even worse. Please do not go to this branch. Also I recommend if you are going to LaserAway make sure that nurse is a seasoned nurse because you could wind up in the emergency room just like I was. Good luck !!! read more

Very pleased with my Laser Away experience. Nurse Rana is very professional and kind. She explained everything thoroughly and is extremely patient. read more

Marcel and the gals at LaserAways are wonderful! I had Botox about a week ago and Marcel did such a fabulous job. She was patient and kind while walking me through my options. Today, she did my lip injections, and while I was a nervous wreck, never having done them before, her calm and kind demeanor put me at easy. She even gave me a Boppy to hold to help calm me. Marcel did a fabulous job and the entire staff was so friendly and supportive. I cannot recommend this place enough. Thank you for the support Boppy, Marcel! See you soon for my touch up appointment!! read more

Very easy and convenient scheduling. Super friendly staff and the best part - NO suffocatingly, intense, pressure to spend more/buy more. The techs are very gentle and the procedures are quick and have produced amazing results! Highly recommend this location ;) read more