Great customer service & support team, can't wait until my next service. The cool sculpting was amazing.

The nurses are great! They're very professional, friendly and know what they're doing. They make sure you're comfortable throughout the session. My issue with this location is that they're always behind. Expect to go in 30 minutes after your appointment that will only take 5 minutes. The front desk staff are friendly and always very smiley but don't always know what they're doing. I got in for my 3:15 appt at 3:10, a guy came in for his 3:45 appt. At 3:30 he was roomed. I asked the front desk and she said I had to do an intake form. Alyssa, the other front desk staff who had just sat down, is shaking her head while looking at the other front desk lady's screen. This was not my first or second time here. So she takes me into a room and tells me to be on my phone so I can answer their call to do the intake. 10 minutes later, no call. Front desk staff comes in again and ASKS FOR MY NAME. Then she said oh it's because your appt is at 3:30. No, it was 3:15. Then she brings me to another room and says to wait for the nurse.... No intake done. I didn't complain in the past because I understand them running behind. But this time, it seemed like the nurses were actually on schedule seeing as how they roomed the 3:45 patient at 3:30. read more

Go here if you want your money stolen. They do not honor their packages, but have no problem keeping your money.

They delete all the bad reviews. Horrible the staff was gossiping screaming like they are possessed and my service took 5 minutes no cleaning no questions or anything! Never again read more

I love going to Laser Away because they are conscientious. They relax you, and then you know they will do your facial succinctly.

Selfish and greedy company that lacks integrity. I wish I could leave a review for LaserAway HQ, but I cannot. LaserAway as a whole is easily the worst company I've ever had to encounter. I went to this location when they first opened, received amazing deals and packages. I, however, did not love the results after using 4/10 treatments (I know, I didn't use all of it), so I insisted on cancelling and getting a refund for the (credit) amount I already paid. They associates informed me that I could receive a refund, only for me to find out through their finance team that I couldn't. No biggie, sucks, but no biggie. I have been in a battle with this company for the past 3 months asking and begging them to stop charging me and harassing me via phone calls. Not only do they not allow me to cancel my subscription/payments, they then call me every week to make sure my payment comes out on time. At this point, I have talked to a dozen representatives both with LaserAway and their third party billing service, and no one seems to be able to CANCEL MY SUBSCRIPTION/PAYMENTS. I'm sick of paying for services I'm not receiving and can't get my money back. Again, selfish and greedy company that lacks integrity. read more

I loved getting my first treatment here. Everyone was incredibly kind and informative. The woman I was doing the phone interview with went above and beyond to ensure I got into a clinic closest to me as well as had my appointment the same day I called ! I knew I wanted lip filler and how I wanted them to look. I told my nurse she was the artist and use the product as she saw fit to enhance my features. I am exceptionally happy with my results and I'm looking forward to getting into a Dallas clinic soon for my next appointment. I will continue to support this company and refer my friends. read more

LaserAway - Before and after. 1 unit used two months ago. - Tattoo Removal Near Me - Henderson, Nevada

Loyal customer of 3 years to laser away. Second time now, in this specific instance where I booked my appointment, 3 weeks in advance on January 15th for February 7th. I buy their large packages in advance so I can use them. I can't go in the middle of the week for work, and I leave for a work trip on February 15th. Not only was the rep on the phone condescending, and calling me "babe". I am never buying a package deal again because of their scheduling system never saves appointments from their self booking system, they inconvenience their customers and then you can utilize it. read more

Alyssa is the best at front desk, she got me in quickly and helped me get ready for a big event I have coming up soon. All of the staff is polite, friendly and welcoming. Thankful that I made the choice to stop in after work. Thank you ladies. read more

What a cluster f of grotesque incompetence. Promises unkept. $3-$5k in treatments going elsewhere. Shame on remote center. Shame on Henderson location. read more

I can't say enough good things about everyone at this location. I've recieved four treatments now for laser hair removal and seen two different nurses- both were awesome! I was made me to feel completely comfortable and at ease. Both nurses were extremely professional and kind, as was everyone at the front desk as well. My many questions throughout the process were addressed thoroughly and courteously. Thanks you for the great experience! read more

Honestly this was such an incredible day. The location was so accessible and the store itself is stunning! Alyssa was so welcoming and Mattie confirmed my appointments and reassured some of my hesitation. The lasers here speak for themselves!! I had hair removal (underarms, Brazilian, and legs) I also did the clear and brilliant, which is my GO TO laser forever! Lastly I did tattoo removal. Kaytee and Nicole made my day!! Their bedside manner and knowledge made me feel so comfortable. You have a lifetime client. Thank you to the Team at Laser Away! read more

I had an amazing experience every time with Lesha! She always made me feel very comfortable and is very thorough! As well with the front desk girls, they're 10/10!! Every appointment I was well taken care of by everyone and have great results going consistently, definitely will be coming back for more treatments! read more

I would like to say that I felt disrespected I've had lip injections about 4 months ago. The representative did 2 follow ups this one was for them to give me injections because itdissolve my lips are back to its normal size and they did not give me the additional injections because they think I want bigger lips. That is just bullshit. They hounded me all week last week to do another treatment for body sculpting and because I refuse that I think that's why didn't establish my needs as a client. I would suggest anyone wanting lip fillers DO NOT GO! They will try and get you to do more service with them and if you don't they'll back out on their word and say oh I just want bigger lips. No my lips are back to my normal size! read more

LaserAway - This is how it looks after my second injections - Tattoo Removal Near Me - Henderson, Nevada

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Total BS (virtual consultation) capture portal. Their sales phone system was apparently glitching. Just show prices, and let me make an appointment. Lead gen systems are irritating. The (text) conversation: Message from (623) 303-5984, Hi Christopher, this is LaserAway. You scheduled an appointment for right now 12:09PM Message from you, Hello, Wednesday, March 29 2023, 12:09 PM. Message from (623) 303-5984, Does this time still work for you? You're not answering, Wednesday, March 29 2023, 12:09 PM. Message from (623) 303-5984, I'm canceling now, Wednesday, March 29 2023, 12:10 PM. Message from (623) 303-5984, Do you need to reschedule?, Wednesday, March 29 2023, 12:12 PM. Message from you, nothing is ringing, Wednesday, March 29 2023, 12:12 PM. Message from you, should I call this number?, Wednesday, March 29 2023, 12:13 PM. Message from you, Hello?, Wednesday, March 29 2023, 12:15 PM. Message from (623) 303-5984, Yes, Wednesday, March 29 2023, 12:16 PM. Message from you, Went to voicemail, Wednesday, March 29 2023, 12:19 PM. Message from you, Hello?, Wednesday, March 29 2023, 12:24 PM. Never mind. Going elsewhere., Wednesday, March 29 2023, 12:27PM read more

This location is great. Front desk is always so warm and welcoming! I went in for laser hair removal and for my first session I had Jasmine as my nurse practitioner. I was a little nervous before my first session, but she made me feel comfortable through the whole process and all my worries went away. She was very thorough and professional, and even took the extra time with aftercare. I will be back for more sessions at this LaserAway location. read more

This location is a scam they are fake and sell you packages that they don't give you full credit for and just try to upsell you for more. When you want to use it there's an excuse. Plus there are two women there that purposely say my name wrong no matter how many times I correct them. One woman actually told me that I told her my name incorrectly...how could I miss pronounce or say my own name??? read more

This review is for Kelly F. and the seamless consultation she provided me with today! She made sure to answer all of my questions before going over pricing, walked me through the process of hair removal as this will be my first experience and she sent me texts of helpful tips to follow. I feel like I got a good deal compared to the thousands I've been throwing away on waxing/sugaring. I'm really looking forward to having silky smooth skin read more

BUYER BEWARE if you're going for Botox. I tried the Henderson location for my first Botox treatment (actually I did Xeomin at the staff's recommendation). I was told after 14 days I could come back if I needed any areas "fixed". Well after the Xeomin settled, I saw this dent over my left eye...it was DEFINITELY not visible before. My left eye is now also droopy. NOT happy AT ALL. I called on 2/15 to see about getting "fixed" and was told someone would call me back. Crickets. So I call back on 2/16. Mattie had me send in a pic for the nurse to review. They then scheduled me for a 5pm appointment. At 4:03 I get a text from Alyssa saying a nurse practitioner wasn't there so it'd be best to reschedule. I responded to the text saying I'd like to come on 2/17. Crickets. I responded again. Crickets. I responded the next morning. Crickets. So I call and the front desk says no one left a note saying I needed to be rescheduled and she'd have the nurse call me. Got a call from the nurse at 5pm. She said I had the dent before and it couldn't be fixed... I'd have to wait it out. Really?Having never noticed this dent and now looking like I have a deformity really pisses me off. I will definitely NOT be going back here. I am highly pissed at my results and horrible customer service experience. After being told by the nurse that my now visible dent can't be fixed, I asked to cancel my future visit and a refund. I then all of a sudden get a text message (remember they ignored my previous texts) that they can fit me in for a touch up. REALLY!!!??? Is anyone on the same page here? The left hand doesn't know what the right hand is doing. Completely unacceptable. When you're spending this kind of money you want all of the i's dotted and t's crossed. SMH As of 2/24...I called back a couple of times to inquire about refund processing and keep getting f the run around. Apparently there are no notes added to my file about my experience (how convenient). I asked for a manager and was told they don't know who the manager is and would get back to me This has been a complete shit show. read more

LaserAway - Tattoo Removal Near Me - Henderson, Nevada

From the consultation, to the virtual health check, to the actual studio, the entire process of coming to LaserAway makes you feel comfortable and cared for! The whole staff, especially my tech, made me feel so comfy and looked after during my treatment. They also have great deals right now for this new location!! read more

I appreciate the exceptional customer service that I receive at this location. The staff is always attentive to my needs and provides quick and efficient service, which makes me feel valued as a customer. read more

The staff, Alyssa and Jill especially were so kind and informative with their products and services. I appreciate the info with no pressure to commit. Great job experience and super clean location- made me feel extra confident in getting injections! read more

Today was my first Botox treatment and I'm absolutely obsessed! Cole greeted me and served me a coffee and made me feel right at home! This clinic is super cute and such a convenient location! Taylor treated me great and was very thorough with my treatment I love her! I highly recommend this clinic to anyone who wants a 5 star treatment! Thank you guys so much read more

Could not have been easier to set up my treatment! Kelly F. was super helpful, knowledgeable and explained everything to make sure I was comfortable. It's so nice talking with someone who can walk you through options and not pressure you into something you're not ready for. Excited to start treatments with LaserAway! read more

I do not recommend this location!!! I had an appointment today at 4:15pm at the location in Henderson, Nevada. I arrived at 4:10pm and there was a gentleman that arrived at 4:18pm for his 4:15pm appointment.. The receptionist Alyssa sent him to a room right away! I was waiting there until 4:45pm and I was still not in a room. Another lady came out of her room and asked if anyone was going to help her.. the gentleman that was late got his treatment finished before anyone did. I ended up canceling my appointment.. I will be looking for a different place! Very disappointing! Alyssa was a rude receptionist I had never had a problem with laseraway until today! read more

I absolutely love the ladies here! Just got my cheeks filled and the experience and service I get here is truly top notch! Thank you to Lindsey and Nicole! And of course the rest of the team! Y'all are amazing read more

Really appreciate the quality of work and attentiveness of the staff. I had Amber take care of me and it couldn't have gone better. Thank you girls read more

I got a reply to my review and yes someone reached out to me once I responded no one has responded to me or called me as they said they would no one has contacted me and the sad thing is that the person who responds to the reviews only does it for show because no one has reached back out to me regarding this way to go for a big corporation company this is sad read more

The staff was awesome especially Kelly F. who helped me enroll and went through every detail and answered all of my 100 questions. She was super helpful in assisting with which procedures to do plus she gave me an awesome package deal which worked for my budget. She is also super helpful with rearranging and making appts. I even got free membership which includes a complimentary Clear and Brilliant treatment with my Xeomin and Thermage purchase. I would highly recommed asking for Kelly F. if you are new to Laseraway. read more

I went in for my second treatment today. Alyssa at the front desk is wonderful. So friendly and welcoming! Jasmine D NP did my laser hair removal and was the best. She was so efficient and thorough. She answered all of my questions. She really is amazing at her job! Cannot recommend the Henderson location more. read more

Inquired online and immediately started receiving multiple texts and calls from sales reps. I set up a phone consultation and talked through getting Xeomin - informed rep that this would be my first time and they continued to try and offer "deals" for xeomin bundles for $2500+. I let them know I wanted to dip my toes in the water and that I wasnt looking for more then that - we moved forward and they said they could offer me 50 units of Xeo for $500 and for $249 I could receive a facial and laser hair removal - I agreed. I paid the contract to move forward with booking. After booking, I get notified that I am a Premium Member that costs $249 per year. I called customer service - they were useless and had my rep call me back. The rep told me that all customers who spend $500+ are REQUIRED to be a premium member. While there are perks to being a premium member, NONE of this was discussed during the consultation or was there ever any mention of the rewards program to begin with. I let them know I had no desire of being premium and that there wasn't an option to refund me since it was a requirement of the company. They threw in some "extras" to make up for the mistake but the whole bait and switch put a very sour taste in my mouth. Very deceptive tactics from hungry sale reps. read more