I brought my friend on her birthday to get a massage and we had really high hopes for this place…read more We made the reservation at 3:30pm in the afternoon. As we went about our day, we called in advance to let them know that we may be running 15 mins late. They were super accommodating on the phone and so we did not rush to the spa. We reserved for 60 mins each and were told that we could have ~45 mins massage - which I thought was reasonable because we were 15 mins late. However, the venue insisted on charging us for the FULL HOUR. I thought it made no sense at all, and we were not told in advance. Worse still, my friend later told me that it took her massage therapist FOREVER to come into the room, so she only received 30 mins of massages and had to pay for the FULL HOUR on her birthday. The front desk staff were super nice to us when we walked in, but became very unfriendly upon checkout. One member was also reluctant on giving us the birthday discount, thought it was clearly stated on their website. I hate to leave a review like this, especially because I enjoyed my massage. But I was really unhappy with the experience at the spa. We did not receive any of the pampering other guests have received (e.g., no tea while waiting etc). I would not recommend it to others.

The person on the phone who booked my massage was not great. Bordering on rude. The massage itself…read morewas good but pretty expensive compared to some other places. I guess you pay for the relaxing ambience.

I've been visiting Harlem Zen for laser hair removal for a little over a year. I've been serviced…read moreby both Angela and Tracey. I haven't been super consistent with visits but even so, I've had wonderful results and I haven't had any skin issues after treatment. I have a very low pain tolerance, and they have both taken the time to have a conversation with me to distract me during my service. During my last treatment it was completed quickly with very little discomfort - one part of my chin even felt like it had numbing cream applied! There are different pain levels for lasers so be honest about your pain tolerance. They also have more than one laser option for those of us with melanin! I've only had a couple of administrative issues and they were resolved easily and quickly. Nothing at all to drop a star about so five stars it is!

After going to several people for laser hair removal this place is a keeper. Everyone that works…read morehere has amazing bed side manner and is very homey. Angela, for sure will carefully have a consultation and really work towards your needs and wants. I drive 50 minutes away to just come here and get my laser done. I've been coming here for a year and at least 70 percent of my hair growth is not apparent! I recommend 10/10!

I recently moved to the area and found this spot, and I'm so glad I did! Great experience with a…read moresuper easy booking process. I was in and out in maybe 10 minutes. It will definitely be my new go-to spot, and they have some other services besides laser hair removal I want to try as well.

I highly recommend this place. I received laser hair removal in the past, this one is by far the…read morebest experience. Very attractive atmosphere and the owner keeps you well informed throughout the entire procedure.

I had the best experience here! Everyone is so nice and the space is very clean and beautiful…read more Becca was my injector and did an excellent job. Although this wasn't my first experience with Botox, I had a previous bad experience with filler. Becca took extra time and care to listen to my concerns and come up with a treatment plan that we both felt comfortable with. My results are natural and subtle but also very effective. I feel 10 years younger. I ended up doing a combination of Botox and filler and it made a huge difference without looking over-filled or pulled. Becca also made sure to let me know I can reach out if I'm not happy with the results. I'm so happy I switched to WIFH and Becca!

I get dysport about every 4 months with Susan and i wont go to anyone else for my injections. She…read moreknows i like to be conservative and she listens every time i go. Thank you. I wont go anywhere else. Prices and soecials are great and everyone there is both professional and warm.

Kathy and her work is amazing. I received fractionated laser treatment in a sensitive area of my…read morebody. Kathy displayed professionalism and provided me with all the information I needed to make this process as smooth and comfortable as possible. She has excellent skills when it comes to her work with the laser. The knowledge she has with her work shows, specifically with being able to minimizing scaring and blending of skin tones! I highly recommend!

From the owner: Treat yourself to radiant skin with our VI Face/Neck or Small Body (hands) Peel Special Package of…read more3 sessions for $750

Jade is the best!!! She takes such good care of me and helped me make a skincare plan for my…read morewedding. My skin looked absolutely amazing and I haven't had a breakout in months.

Kevin is amazing and the service is fantastic. everyone there is great to work with.read more

RUN, don't walk to Skin and Body Balance. Kristin is a talented esthetician, who offers a variety…read moreof services/facials. I feel very fortunate to have found Skin and Body Balance......great facial, reasonable pricing. I highly recommend Skin and Body Balance!!!

I have been seeing Kristen for going on two years now. I am one of those people who has had acne…read moreissues her entire life. I needed great care at affordable and fair prices. I also like to support small businesses and Kristen definitely is a deserving person that I am happy to give my money to. I have tipped her extra EVERY time because she treats me as great as the first time I saw her EVERY time. I wish I could post photos here of my face before and after (even just a couple of months in). I have received so many compliments on my skin it is crazy. I got 6 months of microderm and extractions (diamond facial) back to back with her. I then went to microderm only every other month and extractions only on alternative months. The upkeep is affordable and it really makes a world of difference in my skin. Not only do I know have clearer skin, smaller pores and a "glow", the facials she does is for sure fighting aging, etc. as I am now 25. I can tell my friends faces are changing, but mine is not. Kristen also creates much needed relaxation. Her diamond facial includes the microderm, extractions, facial AND a hand, shoulder and neck massage. So worth it for the money. She is also my informal "therapist" and is always checking in on me when I come to see her. She makes me feel like an individual, not a patient. Highly recommend her, as all of the other reviews do.

I was 8 minutes late to my appointment due to traffic and that's completely on me but for an…read moreestablishment with this much limited availability and a waitlist list that never opens (or exists) a little understanding would be expected. The women working there were so rude and dismissive. Laser hair removal isn't a walk in the park so "rude and dismissive" is the last thing I'd want from front desk and the technician.

I cannot thank Milan enough for the results I have gotten! As someone who has tried different hair…read moreremoval methods and ended up with knicks, razor burns, and bruised skin, laser hair removal at Milan truly works! I have been so happy with my results and my skin feels really great! The staff is also very accommodating and super nice! They will make you feel very comfortable and take the time to explain how your visits will go.