This place is run SO SO well. From the front desk to the M.A.s, to the doctors, top shelf staff…read more Everything here moves like a well oiled machine. I had to have a MOH procedure for skin cancer. It was in a very noticeable place on my face (right between my nose and lips) so I was very fearful of the end result. I was nervous. But their whole team made me feel very much at ease and Dr. Chastain was a true professional. If I -- God forbid -- have more skin cancer to deal with, this will be my preferred doctor and facility for sure. Also to note: the procedure was very well done and the scar is barely noticeable after just one month. I'm anxious to see the improvement in 2-3 more months. Great work to Dr. Chastain and the plastic surgeon who did the closure.

If you are looking for a superb surgeon who employs a competent, friendly, and caring staff, Dr…read more Mark Chastain's Skin Cancer Specialists is the office for you. All questions get answered; phone calls get returned in a timely fashion; instructions are clear. From receptionist to medical assistants to PA's to M.D.'s, everyone takes time to explain procedures so nothing comes as a surprise. Having undergone two Mohs procedures with Dr. Chastain in 10 years, I've seen his handiwork and am so pleased with the results. Anyone dealing with a "fear factor" in treating their skin cancer can rest assured that they are in the hands of a competent professional who has an excellent bedside manner.

When it comes to going to the Dr., I'm a typical married guy with a few kids…read more... I just don't go! Every 3-4 years at best! But...when I realized I had a skin condition that could be minimized by seeing a dermatologist, I tried out a few local Dr.'s in Fayette/Coweta County. At best, I'll describe the experience as "underwhelming". I stumbled onto Newnan Dermatology after a friend recommended Dr. Buckthal to me. Completely different experience! Coffee and Tea in the waiting room. High tech. It reminded me more of a start-up tech company than a Dr. office! While I'm still not the best patient - I never use the cream, and sometimes take the antibiotics, I have become a fan and regular of this practice. Don't think about it - this is where you want to go for any dermatology issue!

Impossible to schedule an appointment here. No one answers the phone. Tried using the "convenient"…read moreonline route several times only to get a text saying they've cancelled your appointment the next day.

I LOVE my daughters doctor, O'meara is wonderful. But the front desk girl makes me not want to go…read moreback to this location. Ive only been twice and the first time she was super rude and off putting. I also scheduled my daughter's second appointment in Carrollton with the same doctor, but the same receptionist scheduled for Newnan which is an hour farther (1.5 hours total). Initial first appointment was Newnan to get my daughter immediate exzema relief. Forced to go back to Newnan due to receptionist mistake and my girl being on strict monthly shots, we couldn't reschedule for Carrollton unless it was over a month from second follow up appointment.

had to call back several times to get me prescriptions several days after visit - not sure what…read morehappened because they never said.

Dr Dyer is excellent!! He and the practice are very efficient and thorough. My checks have been…read morevery good, the appt times are great, and they are timely!

Just letting you all know...be EARLY or exactly ON TIME here if you expect to be seen. I drove 50…read moreminutes for my appointment today and arrived 12-15 minutes late because I had to finish something at work in order to come there... Well, sadly I was turned away and was told I had to reschedule. This was my first initial appointment so it was so disappointing to not be seen. It's unfortunate that patients go sit in waiting rooms 30-45 mins patiently waiting to be seen, then wait another 10-20 mins in a back room waiting for the Dr. but are not giving any consideration if we are running behind. Life needs considerations. This must be an awesome prosperous establishment since they are able to just turn people away. I will never know.

Dr. Chastain, Garrett and all the staff were great. They got me in really quickly and they did an…read moreawesome job on my nose. I was referred by a doctor in Columbus Ga. When I asked about going to the doctor in Columbus who does Mohs surgery, she said "Not if you want your nose to look like a nose when they're done." I'm really glad she was honest with me and didn't just given in and refer me to the other doctor. Dr. Chastain and Garrett did such a great job that you can barely tell I had a dime-size chunk removed from the tip of my nose and it's only been two months. They were helpful and nice every step of the way. I had a visit a couple days ago and was told I don't have to come back unless I have any problems. I wish I could attach pictures so you could see how great their work is!!! Glennette Goodbread

The receptionist who answers the phones really needs to be fired. She was extremely rude. I just…read morecalled around 10:40 on Dec 26 to cancel my appointment and was not even allowed to finish what I had to say. I was rudely cut off several times. Before I could even finish what I was saying, in a loud, fast tone she said "what is your name" I then responded and proceeded to ask a question and once again I didnt get to finish what I was saying and was loudly told "your appointment has been canceled". Your staff is the first line of representation of your office and unfortunately, I will not be rescheduling after this. Dr. Daugherty could've been great and probably could've helped me with my issue but I won't go anywhere with nasty staff like this.

Review of Epiphany Dermatology - Newnan, GA Location (Dr. Clay-Ramsey)…read more I am writing to express my deep disappointment regarding our recent experience at the Newnan, GA office with Dr. Clay. My special needs young adult daughter had an appointment scheduled for early morning, 7:10 a.m. We were up at 4:30 a.m. to prepare for this visit. Upon arrival, we were informed that the office does not accept Medicaid. While that was frustrating, it was not a deal breaker. My daughter needed care, so we paid the $200 out-of-pocket fee required just to be seen. After being taken to the back and instructed to undress in preparation for the exam, a technician entered the room -- not the doctor -- and informed us that there was essentially nothing the doctor could do because my daughter has Medicaid. We were told that treatment options would be limited to biologics, which Medicaid does not cover, and therefore there was nothing more to offer beyond antibiotics. Let me be clear: we had already paid out of pocket because the office does not accept Medicaid. At that point, insurance coverage was irrelevant. We were prepared to pay for treatment. Yet the doctor did not come into the room, did not lay eyes on my daughter, and did not have the courtesy or professionalism to speak with us directly. A technician was sent in to dismiss us. That is unacceptable. If the practice does not accept Medicaid, that should have been communicated clearly before the appointment. A simple courtesy call could have prevented this entire situation. However, even after we paid the required $200 and complied with all instructions, the visit was effectively canceled from the back room without any physician interaction. When I requested a refund -- since no actual medical evaluation took place -- I was told the front desk could not process it and would have to "send a message to billing." It is concerning that payment can be taken immediately, yet refunds require an undefined review process with no clear turnaround time. No one could provide an estimate of when we might receive our money back. The lack of communication, professionalism, courtesy, and basic respect was extremely disappointing. My daughter deserved to be seen. At minimum, she deserved a direct conversation from the physician explaining her medical assessment and options. I completely understand that practices have policies regarding insurance. What I do not understand is accepting payment, bringing a patient to the exam room, and then declining care without the doctor ever entering the room. If you have Medicaid, I would strongly advise confirming in advance exactly what services will and will not be provided -- and whether the physician is willing to evaluate you -- before paying out of pocket. This experience was not about insurance. It was about dignity, professionalism, and basic human decency. Unfortunately, we did not receive any of those today. -- A very disappointed parent

They have a nice office and staff but there are no details about what anything costs. I went in for…read morea follow up appt. and the PA froze a few spots on my face while I was there. That costs $765.00. You may want to ask what things cost before you are stuck with a large bill!