This place is run SO SO well. From the front desk to the M.A.s, to the doctors, top shelf staff…read more Everything here moves like a well oiled machine. I had to have a MOH procedure for skin cancer. It was in a very noticeable place on my face (right between my nose and lips) so I was very fearful of the end result. I was nervous. But their whole team made me feel very much at ease and Dr. Chastain was a true professional. If I -- God forbid -- have more skin cancer to deal with, this will be my preferred doctor and facility for sure. Also to note: the procedure was very well done and the scar is barely noticeable after just one month. I'm anxious to see the improvement in 2-3 more months. Great work to Dr. Chastain and the plastic surgeon who did the closure.

If you are looking for a superb surgeon who employs a competent, friendly, and caring staff, Dr…read more Mark Chastain's Skin Cancer Specialists is the office for you. All questions get answered; phone calls get returned in a timely fashion; instructions are clear. From receptionist to medical assistants to PA's to M.D.'s, everyone takes time to explain procedures so nothing comes as a surprise. Having undergone two Mohs procedures with Dr. Chastain in 10 years, I've seen his handiwork and am so pleased with the results. Anyone dealing with a "fear factor" in treating their skin cancer can rest assured that they are in the hands of a competent professional who has an excellent bedside manner.

Review of Epiphany Dermatology - Newnan, GA Location (Dr. Clay-Ramsey)…read more I am writing to express my deep disappointment regarding our recent experience at the Newnan, GA office with Dr. Clay. My special needs young adult daughter had an appointment scheduled for early morning, 7:10 a.m. We were up at 4:30 a.m. to prepare for this visit. Upon arrival, we were informed that the office does not accept Medicaid. While that was frustrating, it was not a deal breaker. My daughter needed care, so we paid the $200 out-of-pocket fee required just to be seen. After being taken to the back and instructed to undress in preparation for the exam, a technician entered the room -- not the doctor -- and informed us that there was essentially nothing the doctor could do because my daughter has Medicaid. We were told that treatment options would be limited to biologics, which Medicaid does not cover, and therefore there was nothing more to offer beyond antibiotics. Let me be clear: we had already paid out of pocket because the office does not accept Medicaid. At that point, insurance coverage was irrelevant. We were prepared to pay for treatment. Yet the doctor did not come into the room, did not lay eyes on my daughter, and did not have the courtesy or professionalism to speak with us directly. A technician was sent in to dismiss us. That is unacceptable. If the practice does not accept Medicaid, that should have been communicated clearly before the appointment. A simple courtesy call could have prevented this entire situation. However, even after we paid the required $200 and complied with all instructions, the visit was effectively canceled from the back room without any physician interaction. When I requested a refund -- since no actual medical evaluation took place -- I was told the front desk could not process it and would have to "send a message to billing." It is concerning that payment can be taken immediately, yet refunds require an undefined review process with no clear turnaround time. No one could provide an estimate of when we might receive our money back. The lack of communication, professionalism, courtesy, and basic respect was extremely disappointing. My daughter deserved to be seen. At minimum, she deserved a direct conversation from the physician explaining her medical assessment and options. I completely understand that practices have policies regarding insurance. What I do not understand is accepting payment, bringing a patient to the exam room, and then declining care without the doctor ever entering the room. If you have Medicaid, I would strongly advise confirming in advance exactly what services will and will not be provided -- and whether the physician is willing to evaluate you -- before paying out of pocket. This experience was not about insurance. It was about dignity, professionalism, and basic human decency. Unfortunately, we did not receive any of those today. -- A very disappointed parent

They have a nice office and staff but there are no details about what anything costs. I went in for…read morea follow up appt. and the PA froze a few spots on my face while I was there. That costs $765.00. You may want to ask what things cost before you are stuck with a large bill!

I definitely recommend Dermatology Institute in Newnan. Thank you to Brook for making me feel at…read moreease today during my first visit. She was kind, caring, and compassionate. Jessica performed a full body scan and was very knowledgeable and professional during my appointment. Both ladies are an asset to their professions.

I saw Brooke today for a facial. She does a fantastic job! I cannot say enough about her skills…read moreand how she goes above and beyond to be certain your experience is the best! An extremely good value! I will definitely see her again. I just wanted to publicly say thank you to her again and to encourage anyone looking for skin care...book an appointment!!

I am woman in my 40s. I have lost 98lbs and I'm aging. My cheeks have lost volume, and I have…read morecrow's feet. Dr. Karen has been great about making sure I get a natural look. I was nervous about having over done everything. I get compliments often about they can't believe I'm in my 40s or how "well rested" I look. Dr. Karen does great at what he does, and I trust him to the fullest. I will not be going anywhere else. Lucky, I found him.

Dr Karen is obviously a good doctor. However I never had the chance to find out. I really wish Dr…read moreKaren would have spent more time going over the procedure instead of his nurse Katelyn. With that being said I was never cleared for my surgery due to a heat condition that I had no clue about. then I had to pay up front for my procedure which I understand but when I didn't get cleared I had to literally argue back and forth with Katelyn to receive the money back that was due to me less the percentage that they keep. It was just the worst experience ever. Just be sure you know what you're getting into before scheduling a procedure and having to pay up front before you are cleared by a doctor. Again all the staff was great except for Katelyn/ nurse office MGR whatever. She was very rude the whole time and even her staff felt the same way when I would talk to them on the phone about her and trying to get my money back for a procedure I never had done. Good luck my friends.

The receptionist who answers the phones really needs to be fired. She was extremely rude. I just…read morecalled around 10:40 on Dec 26 to cancel my appointment and was not even allowed to finish what I had to say. I was rudely cut off several times. Before I could even finish what I was saying, in a loud, fast tone she said "what is your name" I then responded and proceeded to ask a question and once again I didnt get to finish what I was saying and was loudly told "your appointment has been canceled". Your staff is the first line of representation of your office and unfortunately, I will not be rescheduling after this. Dr. Daugherty could've been great and probably could've helped me with my issue but I won't go anywhere with nasty staff like this.

I've visited this a office a few times. I like that they took the virus seriously and do temp…read morechecks upon check in. The staff is professional and the environment is very clean.

If you require a team of professionals and a plastic surgeon who has a kind informative approach…read moreyou should speak to Dr Takintope Akinbiyi.

From the owner: Our Board Certified plastic surgeons are available to help you achieve your aesthetic goals, and…read moreour professional staff is here to make your procedure as seamless as possible. Dr. Paul Feldman, Dr. Edward Gronka, Dr. Joseph Raniere and Dr. Joel Stewart all deeply care about your treatment and want nothing more than to help you regain a body that you love.