I frequently purchase office furniture in multiple cities across the U.S. Due to limitation in my…read moretravel schedule I had to purchase furniture for an office in Houston, without first visiting any office furniture showrooms or meeting any sales representatives in-person. I feel lucky I discovered Ace Office Furniture and even luckier that I was able to deal with the owner, Ace directly. As great as it was to work directly with Ace, I think where Ace Office Furniture really shines is with their delivery team. The team that delivered my furniture was the most professional delivery team I have every used. I will definitely be making Ace Office Furniture my go-to provider for office furniture.

I was new to used office furniture and just needed a replacement office chair for my home office…read more I went to the Houston, Texas location and the choice of chairs was amazaing and the prices were very reasonable. The staff was very helpful and the process was quick and efficient. Even though it was just a chair ... on wheels ... the manager called a young man from the warehouse to load it in th back of our SUV. A very pleasant experience.

I can always count on the folks here to help me out with printing emails, copies or just answering…read morea question. They go above and beyond in service.

I went here to purchase a printer and I noticed that there wasn't in stock!…read more Coral the associate approached me to help. I told her what I was looking for. She checked her stock and was able to locate one! She was very helpful and I appreciate her for going the extra mile to take care of me! Thanks Coral :)

Awful- 3 out of 5 copy machines down with no time limit on the other 2. Been waiting for 20 min to…read moreprint one page. Told that it would cost me $5 to print one black and white page at the copy center! This was the worst experience I have ever had at this location.

I had a good previous experience with this location - but oh, that was then. This is now…read more Every year I design and print photo calendars for my family: five in total. I spend a lot of time and money on them (paper and ink jet cartridges are NOT cheap). The only thing I need done when I'm finished is to have them bound with simple, spiral wire along the top. I had been going to the Staples at I45/Cypresswood for binding, but when I drove over recently to have the calendars bound, I discovered Staples had closed permanently. So, due to my previous good experience here (along with the location since I was already in the area), I swung over to Office Depot. I should have kept driving back home. Line was super long when I came in at about 1:20 in the afternoon. No one else in the store except everyone waiting at the copy center, with sadly only one employee manning that area. Finally my turn, explain what I want done. Leave my name and phone number and I'm told they'll call me when complete, but because I got here before 2 PM, they would be ready the same day. Price went up - nearly $5 per binding! Shocked about that, but, whatever . . . At 6:30 PM, I hadn't received a call. Call them. Not done yet! But they will be ready by 7, or so they said. Decided to pick them up the next day, but I figured I would get a confirmation call that the job was complete. No call. Ever. Drove by the next morning and waited in line a good 20 minutes just to pick these up, because once again there was a huge line and only one person working. Oy vey! Last time I'll be coming here. While they did get them done correctly, multiple other factors have convinced me I need to go elsewhere next year.

These guys take Excellent Care of my office needs!…read more I have had experience in the past with another employer and insisted that as Office Manager, they be My Choice in office supplies! Best Service in the business!

I used this company for many years in a few different places that I worked in. I had a great rep…read morewho would help me find anything and then would help me to find the items at a lesser cost. My rep, Brian Findley always expressed for me to contact him directly as he could find me the better pricing vs. me just ordering straight through the site. The sold business and office supplies. It appears they have moved more into furniture and the lack of customer service is severely lacking now. Today I reached out to see if I could get help ordering some products, they found for me in the past. I was pretty much pawned off and told I could find my items on Amazon. What company does this? When I expressed my disappointment, I was then told in so many words (see below) that they may not be a good fit for my company. My rep flat out lied and said that my last orders were a while ago (a year ago- I did not realize that you had to make so many purchases in a specific amount of time??) and most of that I returned. I RETURNED 2 ITEMS for which I did not ask for a refund, I put that money towards even more supplies. Sadly what was a great company that I recommend to many others is not the stand-up, helpful company that they once were. Such a sad loss as they were my go-to. Email I received from Brian Findley. From: Brian Finley: baf@velocitybp.com Hi Stephanie, My apologies! As much as I hate to say it, we may not be a good fit for you. Your last orders were last year in April and May, which I/we spent a lot of time helping you with, all to be returned. It may be easier for you to go to Office Max and select your items off the shelf. **Mind you this was I was referred to Amazon for my purchases and then stated that maybe I should go to an OfficeMax (which I wouldn't want to do because I need specific items they don't carry and work in an industry where I need more personalized service) **

Brad is amazing. He walks you through whatever challenges you are having and answers every…read morequestion. He wants to make sure you know how to take care of your equipment. :)

Mr. Lee is absolutely the best technician! He's very professional, knowledgeable, and even when our…read moreprinter wanted to go haywire he was able to resolve the situation.

I've been EXTREMELY happy with the product and Service…read more Keep up the good work. I shopped around on the internet and kept coming back to them. Quality products at a good price.

Super friendly & excellent service! We will definitely be back as we need office furniture. I…read moreHIGHLY recommend this place for any of your office furniture needs