The girl at the front--the heavier-set one (I'm not trying to be disrespectful or discriminate)--has very poor customer service. I asked her for help because the printer wasn't working. She didn't even look at me. She just rolled her eyes, ignored me, and helped another customer instead. She basically left me standing there feeling like an idiot. I don't like being this way, but I genuinely want what's best for everyone. Someone with that kind of attitude shouldn't be working at the front, especially in a customer service position. read more

I don't have a printer at home, so this is a great spot to get documents printed. It's self-service, which makes the process quick and easy without needing assistance. I paid around $10 to print 15 color pages, which was pretty reasonable. read more

Awful- 3 out of 5 copy machines down with no time limit on the other 2. Been waiting for 20 min to print one page. Told that it would cost me $5 to print one black and white page at the copy center! This was the worst experience I have ever had at this location. read more

I had a good previous experience with this location - but oh, that was then. This is now. Every year I design and print photo calendars for my family: five in total. I spend a lot of time and money on them (paper and ink jet cartridges are NOT cheap). The only thing I need done when I'm finished is to have them bound with simple, spiral wire along the top. I had been going to the Staples at I45/Cypresswood for binding, but when I drove over recently to have the calendars bound, I discovered Staples had closed permanently. So, due to my previous good experience here (along with the location since I was already in the area), I swung over to Office Depot. I should have kept driving back home. Line was super long when I came in at about 1:20 in the afternoon. No one else in the store except everyone waiting at the copy center, with sadly only one employee manning that area. Finally my turn, explain what I want done. Leave my name and phone number and I'm told they'll call me when complete, but because I got here before 2 PM, they would be ready the same day. Price went up - nearly $5 per binding! Shocked about that, but, whatever . . . At 6:30 PM, I hadn't received a call. Call them. Not done yet! But they will be ready by 7, or so they said. Decided to pick them up the next day, but I figured I would get a confirmation call that the job was complete. No call. Ever. Drove by the next morning and waited in line a good 20 minutes just to pick these up, because once again there was a huge line and only one person working. Oy vey! Last time I'll be coming here. While they did get them done correctly, multiple other factors have convinced me I need to go elsewhere next year. read more

Super nice very helpful. Lots of stuff to chose from. And staff is very kind. Found post Stamps there :)

LAZY LAZY LAZY!! I was told printing 1 sheet of paper would be ready the next day if I wanted it over the counter. "Store policy" she said and she can not change this. I have never heard or had this issue at any other location. Quit being lazy. read more

Just came by right now to get print labels , usually it's never really too packed but today it was in the printing labels line. It was quite busy because the line started to kind of wrap around. I'm patient because I'm not in a rush and the staff seemed to be overwhelmed because it was only two of them an African American man and a Caucasian lady. I was waiting for the man to print my label receipts to show that I dropped them off and the Caucasian lady was assisting another one, so she needed the register I was at. She told me if I could "move over or move to the side " because the lady needed to check out. I've never had a bad experience here because I come here quite often staff is usually nice , but this lady needs to learn some manners. She could've reworded her self by saying "excuse me ma'am I need to check someone out if you could please step to the side while you wait I'd appreciate it ." I've been in customer service so I know how to talk to people and maybe she needs a different job considering how rude she was. I don't know her name but I wanted it. So instead took a picture so hopefully a manager sees this review and pulls her to the side to correct her since she has no basic manners. :) read more

Office Depot - Lady that needs to learn how to be polite to customers :) - Office Equipment Near Me - Spring, Texas

I come to this location nonstop to get copies and every time I come to get copies there's always an issue with their machines. Please go somewhere else if you are on a time crunch if you have all day to ways to make copies please come to this location read more

Very attentive staff and surprisingly, good music being played haha. The light balls hanging from the ceiling are different but very chill. I'm always checking out the build and structure of buildings and interior designs. This OD is really cool! They have it all. Came for somesigns in the print department and they're buzzing! They're essential! Thanks guys. Awesome service to all read more

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Worst customer service I have ever had, the employees at the copy station could not be less helpful, I would NOT recommend this place to anyone. read more

Spoke with Donte Great Customer Service with asking questions he gets a 10. It was the lady in the background who responded to his questions that was rude. This was my first time and last trying this location. read more

I loved the speedy pick up service they offer. I was in and out in less than 3 minutes since no one was in front of me. The service is self check out, you receive an email with your order confirmation and bar code to scan. The item you order is dispense in a locker container that opens with the code or bar code. read more

Office Depot - Fast order pick up - Office Equipment Near Me - Spring, Texas

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I usually can count on Office Depot to find my office needs. Besides usually having everything I need, the employees are always friendly and eager to help me find all of the products I am looking for. I was actually surprised to find out that they don't sell scan-trons there today, therefore I 'm rating this store 4 stars instead of 5. read more

Office Depot - Office Equipment Near Me - Spring, Texas

I came here to get something bound for school at the printing service area. There were two people ahead of me and only one employee. Service is pretty slow. I liked that the employee made several attempts to get someone else to help her. When I finally got some assistance, they were out of the specific binding material I wanted. They must've been busy since it was the first week of school. The place looked messy. I wish they would've stocked extra materials to anticipate. It was cheaper to get something bound in person rather than order online. Print your material, and bring it with you to be bound. I had about 30 pages double sided, and it only cost me $3.88. read more

Office Depot - What it should've looked like, but they ran out of frosted covers and the more durable black backing. - Office Equipment Near Me - Spring, Texas

Probably the worst experience I've ever had at an Office Depot. Not only do they just leave online orders out that anyone can take, the wait time is long, and I never received any notification that my order was returned to stock. What a waste of my time to come out here. read more

I have a business acct with OD and this copy print center totally did not deliver the services needed. I had sent in a large print order & spoke to Will. He asked I email the file and he would get it started to be picked up 2 days later. To my dismay the person picking up the order was in a panic as she was on her way to a meeting where the color copies were needed. This was a $500+ order and they couldn't find the file or the order!?!? I left all my info and didn't get a courtesy call nor confirmation as requested. Poor service- not happy, put my meeting in jeopardy. Website is also hard to navigate! read more

My experience was simple. I can appreciate the store as it immediately strikes me as newer or recently updated. It had an array of items for sale and seemed to be stocked. I will admit, not that it bothered me a whole bunch, I was never asked if I needed help. We were literally there for 1 1/2 hours. It was the weekend. Didn't seem too busy. I would certainly go back. read more

Office Depot - Sale$$ Really good deal! - Office Equipment Near Me - Spring, Texas

Took forever for them to find our business card order and it was wrong so then it took them another eternity to get them done, we received them and they were incredibly blurry and uneven. All of the associates behind the counter seemed like they had no idea what they were doing what so ever and said that the blurriness of the cards was our fault when we were putting in the order which was not the case. By far the worst experience i've had at a office supply store and will not be returning. read more

I drove to my local Office Depot in Odessa, TX to purchase a new printer for my office. I browsed the selection available and had questions I needed answered before making a purchase. I did not see any workers in the store other than a single cashier and an individual in their printing/shipping section. I stood in line for the cashier and when it was my turn I asked if he could tell me if they had a couple of the printers in stock elsewhere in the store. Mind you, I was the only customer left waiting for the cashier, I was not holding people up! The cashier did not answer me he just gets on his walkie to ask if they have Brother printers in stock. I said, "no, I need specific models looked up." He then tells me where I can find them. I said, "no, I have already looked on the aisle. I need to know if they are in stock in another area of the store or in the back." He stares at me with a blank look, so I said, "I need someone to help me in the printer section." He gets on his walkie and calls for help in the printer section. I walk back over to the printer section and wait. Needless to say, I never saw an Office Depot employee, my questions were not answered, so I left and spent my $2,000.00 at Quill. Don't waste your time going to Office Depot unless you need basic office supplies like highlighters, paper and pens. I know after years of shopping with them and thousands of dollars, I will be taking my business elsewhere. read more

Mike at this location went the extra mile for the customer, me! Didn't have to, store policy stated clearly the time for picking up my order yet he got it done in half the time...happily. Great service, great store. read more

Office Depot - Office Equipment Near Me - Spring, Texas

My second or third time going to this location. Everyone was extremely helpful and polite. I spent less than ten minutes in the store.

Slowest printing customer service ever. I was in line for an hour for something that took less than a minute. (1 copy of a transparency printed paper) I only go here cause it's the closest one to my house. read more

This Office Depot is very busy. I need something done in a hurry from the print shop and due to them being busy it wasn't done after a long wait. But thanks to Mike the customer service manager the situation was resolved in a quick and efficient manner. Kaleb the young man at the print center worked hard to finish my order. If your in a hurry probably not the place for you. If you want good customer service then you found a good spot. read more

Everything is well stocked and clean. But (here it comes...) the copy center is poorly run- one dude (who I will not name or call out) is kinda a turd, guys. Seriously, he was upset when my boss wanted a refund on blurry copies. I wasn't upset when I explained this to him and I know what it's like to work in service...but during those years I didn't take it personally...you can't, it's just business dude! read more

I went to print off my son's birthday party invites after trying CVS and them coming out horribly. I was dreading spending so much money but I wanted them to look good so I went to Office Depot. I had amazing customer service (I wish I could remember her name, she was excellent) and it ended up being about a third of what I was expecting price-wise. I will always use them in the future for my printing needs, I was very impressed. Wish their envelopes were a little cheaper, their selection of sizes wasn't as good as I was hoping but their printing services were wonderful. read more

As I am searching for what I want, nobody says welcome in, hello can I help you nothing. An employee walks right passed me wreaking of cigarettes and doesn't even acknowledge me. I walk around another 5 minutes or so, can't get any help and as I'm leaving I finally get asked if I need help? read more

Just waited 30 minutes in the Printing Dept. I was never acknowledged and then they took a customer that had dropped something off and left before me. I called to talk to John, the manager, turns out he was the one who took the other customer before me. When I called to tell him how he could improve service and my experience, all I got was apologies. Not the way to run a business. I have spent a lot of money here in the past but will not be back. This store will not improve until they get a manager in there that cares about customer service. read more

The Assistant Manager Andrew and cashier Caitlyn were terrific! We had to make an exchange of a printer and they made it so simple and with a super friendly attitude! read more

Great customer service. I cane into the store looking for a webcam. Mike without hesitation provided me with the best deal. My boys were very impressed. Customer service at the register was also great! Will come back again! read more

Terrible service. Waited 30 minutes at the end of the night and ended leaving after close while the manager stood there doing nothing to help the one employee trying to check people out while other cleaned... Valued their own time over the costumer. read more

Do not even try to ship something at this place. They will have you running around in circles like a retard trying to hump a door knob. After 15 minutes walked out very frustrated and went to my local UPS store and was immediately in and out. They should stick to what they know or hire employees that actually give a damn about customer service. read more

Went in to buy a printer cause I lost the cd rom to the printer that I had recently bought about a year ago. Well thank god for Matthew, he is such a blessing he helped me so much!!!! And even offered to show me how to install a program for the printer that I already had!! Way to go Matthew Thank you sooooooo Much!!!! read more

Needed to print 2 documents and fax 1 other. But because of Christopher's lack of customer service and knowledge, I left after 30 minutes with nothing printed or faxed. While I was waiting twice he walked off to chat with another associate. He ended up blaming it on Staples "main system/server". read more

The girl working In the printing services area is awesome! She's nice and very smart and fast!

I needed 25 copies of a single one-sided document. I went to the counter -- they were busy with other customers so I though I would just do it myself. The first copier didn't work. I went to the second copier and after the first copy it jammed. I followed the instruction but couldn't get it to work. Looked 10 minutes for someone that could help -- no one. I tried to cancel the job but couldn't. Went to the counter and one employee trying to help two customers. Again looked around the store for help --- no one. In spite of already paying for the copies I left and took my original and went to Staples --- 5 minutes from start to finish. read more

I am a teacher and need to buy school supplies for this year. I also needed to send a package by UPS. I waited in the UPS line for quite awhile and not one person told me they would be right with me or anything. I know own y'all were busy with the customer service desk but there was not anyone handling the UPS desk. There were quite a few employees hanging around the front of the store. This is poor management. I went to Staples instead for my school shopping and to send my UPS package. read more