I just received my third order from MisterArt. With three artists in the family, I think I'm getting a little bit addicted to this site! The product selection is enormous and their prices are very good. I haven't become a VIP member yet, but I'm considering it. I find the shipping costs a little high compared to Amazon Prime (free), but it seems most eCommerce sites have a hard time competing with Amazon in that area. I haven't experienced any problems with the site being down, so I'm guessing that's something they've fixed. read more

I love buying my oil paints from misterart.com. The paint I purchase is of good quality and the prices are great! I have purchased other items from them as well, and the one time something came broken, they replaced it quickly. I highly recommend misterart.com​ read more

Before ordering from this shop online I've read many reviews, including negative ones. I was a bit concerned, but they offer the best delivery option to Hawaii. I made my order, and I am truly impressed. Already made a second order and became a member. Their price for professional watercolor/paper is the lowest. It was a joy to see that there is no catch. They use priority mail, the package arrived very fast, my precious paper is in best condition and so are the colors. Thank you so much! read more

MisterArt.com - Art Supplies Near Me - Houston, Texas

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Second time ordering paint, brushes and watercolor paper products. Very happy with their service, great customer help, they were able to answer my questions before placing my order. I feel the prices are very fair, for great products that I'm purchasing. See you soon Mister Art's read more

Purchased membership only to use it one time and now nothing I need is in stock. Contacted " customer service " and was told since I used it 1 time they wouldn't refund me or a portion of it. Save your money and don't purchase membership. Bunch of BS ! read more

Great price poor packing excellent product. I ordered wood panels there was a dent due to poor packing. I will order from here again.

I have been extremely happy with Mr. Art. They had my items well packed , shipped, and in my hands in 3 days. Shipping is very affordable and their customer service is wonderful! If this keeps up I will be a happy customer for years. Debra T. read more

I'm so happy I found this website! After my first purchase I signed up for the v.i.p club. This store has quality items at a great price and with lightning fast shipping!! What more is there? I highly recommend! read more

I was looking for specific picture frames and their prices were half the cost of anywhere else. My frames arrived in less than a week. It was the most securely packed delivery I have ever seen. Bravo and thank you. read more

My order was held up for "security reasons" after my payment was processed and had to be released by phone and then I was shorted an item I was charged for. Won't be using this site again. read more

MisterArt has some of the very best prices in the country. They sell name brand art suplies at very steep discounts....Aaron Brothers nor Michaels can't come close to their prices. If you are an artist by trade or hobby...you have to check out their site. Really good selection of oils, charcoal, canvases, easels, brushes, etc. I recently bought one of the original transformer concepts.....an all wood artist easel and supply holder with drawer that folds up into a wooden attache case sized box. It's unfinished wood, so with a couple of cans of polyurethane finish...that easel is now protected for many years of service. If nothing else...its great to just display it in a room..and it was only $50...plus spray cans. read more

Good price on Zebra pens. No shipping/handling fee. Only thing i didnt like was there was no edit button to change quantity of items after I checked out, so i had to hit back button to re-shop to change quantity read more

Ordered an airbrush and some paints to go with it and when it was delivered i discovered the airbrush was replaced with a wooden cup. This could have been a mistake which i do understand can happen but then i tried to contact customer service. This is an impossible task and they will not answer the phone( been trying to call for 2 days) they will just leave you on hold for 30 minutes at a time then connect you to an answering service. They will also not respond to emails either. These are the actions of thieves and without any response that all i can assume has happened. so i paid for a $100 airbrush and received a $3 cup and there is no way to fix the situation. read more

I made an order for three items on 12/10/08 and received this email today 12/12/08: "During the process of preparing your order for shipment, our shipping department discovered that one or more of the items you requested is out of stock and unavailable for shipment. The Monarch Fan Brushes Winsor & Newton size 2 has been removed from your order and you will not be billed for the item(s). We understand the inconvenience this may have caused and would like to offer you 10% off your next purchase with MisterArt.com. To take advantage of this discount, please enter the following COUPON CODE at checkout: XXXXXX This coupon code is valid through 12/31/2008. Thank you for shopping with MisterArt.com for your art and craft supply needs. We know that you have lots of choices and we truly appreciate your consideration. Please contact us if you require additional assistance and information. Regards, The MisterArt.com Customer Service Team" 1.) Why did the item show up as available on the website when I made my purchase? 2.) Why did MisterArt email me that the item was not in stock and go ahead and package the rest of my order? I may have changed my decision had I known the item was not in stock. The shipping cost is the same to ship 2 or 3 items. I would have canceled my order, but they went ahead and "packaged it". 3.) The purpose of ordering online is so you do not have to go out and purchase the item somewhere else. I will now have to go and purchase this at a Pearl Artstore now, so I might as well purchase the rest of the items there. 4.) The Supervisor, Tene at ext. 225 said that once the order is in "packaging", they have to send it. They cannot cancel the order even though I was on the phone with her giving my verbal request to cancel the order. How does this make any sense? 5.) Tene says I have to either refuse the order which is being sent to my mother's house in DC or they will send me a return shipping label once I receive the package. Uhm why waste their money or mine. Keep the package Misterart, I don't want it anyway! 6.) I love the fact that they offer a 10% discount for me to use in the next 19 days. How ridiculous! Why would I shop there again! They should give me 10% off my CURRENT order, not my next order. That's a very CHEAP way of doing business and poor customer service. Misterart.com should keep their inventory up-to-date on its website and let the customer decide from the initial order what they are getting into. Never ordering from here again, and no thanks to Tene! read more

After receiving damaged items due to poor packaging we contacted MisterArt to have replacement items sent. When we contact customer service they didn't seem very interested in answering our questions. We felt like we were wasting their time because instead of explaining the RMA process we had to follow up with them numerous times to have very basic questions answered related to shipping notification, tracking, return label requirements, etc....you know the basic stuff to help ensure a smooth transaction. For example when Mister Art scheduled UPS to pick up the damaged items they didn't tell us when UPS was actually going to come. We had to ask when they would arrive and then trying to be proactive we asked them if we should write something on the box so the UPS employee would know they have the correct box. Mister Art doesn't provide return labels. They ask you to leave the items outside for the UPS driver to pick up which could take a few days. We weren't so comfortable leaving our package outside up to a few days hoping today was the day UPS would come and pick it up with no way to track it.. We finally received our items over 3 weeks after placing the original order and we only received status updates when we contacted mister art. The whole experience for us felt like pulling teeth while trying to push a rope up a hill. read more

I don't use this company. I ordered something from them and they didn't process my order until I called them a month later to ask where my order was. Apparently my order was processed in their computer system but their warehouse didn't bother to fulfill my order. In the current economy, take your business somewhere else. read more

This company has the worst shipping(or processing) times, you may save yoursef a buck by buying though them but do not expect your package within the next two weeks. I recently made an order for my daughters first birthday party. I ordered the supplies early Monday morning having not found exactly what I wanted in stores. My order was processed for 3 days! It didn't go out for shipping until 6pm Wednesday evening, mind you I need the materials by Friday. I repeatedly emailed customer service and they only replied right before it was shipped, and informed me now shipping would take 4-6 buisness days. The best is I paid $8 for ground shipping. Not sure about that last part I may just be cheap. read more

April 26, 2012 BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! This company has the WORST Customer Service that I can imagine. They would not satisfy this customer, but instead chose to hide behind phrases such as "there is nothing else we can do" when they chose to do absolutely nothing to make this customer satisfied with their product. I ordered Bainbridge Gallery Wood Frames, 11 x 14, in the Natural Finish. The choices were Black or Natural Finish per their web site. When I received my box of 12 frames I discover that the frames are just RAW WOOD--totally unfinished, bare wood. When I asked first Tené and then her supervisor, Brandy, I was told I could return the product--at MY EXPENSE-- or keep the frame, and, tough luck for me, finish it myself with Crystal Clear (that I will need to buy and take the time to apply). Their web site said Natural Finish. The word Finish means a coating that is clear and allows the natural wood color to show through. Not to MisterArt!!! I looked up Natural Finish in Google and you get page after page of wood products with a clear-coat finish on natural color wood. I asked Brandy to define the word "Finish" and she refused! REFUSED. I understand the meaning of "unfinished," but the word "finish" means a coating of some kind. The company representative's flat out refused to please a customer or just admit that their web site product description was inaccurate and misleading. In an attempt to resolve this issue I suggested they give me two cans of Krylon Crystal Clear (about $14 total) for me to "finish" the frames for a gallery. They said NO!!!!! BUYER BEWARE! BUYER BEWARE! BUYER BEWARE! read more

Found what I was looking for easily. Order process was pleasant and I will be happy to use them again. Not sure what the issues are listed in other reviews, but I found the experience and quality of products very good. read more

MisterArt has great prices, easy to find products, quick shipping. Items arrived exactly as described! Looking forward to purchasing again. read more

We ordered mylar paper for the holidays. Red, green, gold and silver 2 rolls each. They didn't bother to tell us there would be a back order as they were out of silver and could only give us 1 roll of green. They sent us substitute colors for the missing three rolls and expected us to pay for them instead. read more

Purchased 2 bottles of Looking Glass spray paint and was sent 1 can of Krylon Flat Black. Was told by customer service that I'd get a refund (I really just want my LG paint) and that hasn't come through either. I would NOT buy from this company EVER again. read more

Easy to navigate. This store has a great selection of products and the lowest prices I could find. I comparison shopped against 6 others and Mr. Art was by far the best deal. read more

I was traveling and missing my daughters 18th birthday. I was sooo very pleased to find just the right gift for her on Misterart.com. However, to confirm the order, they claim to have both sent me an email and call me to confirm the order. I got an email from them upon order, "Thank you for shopping at MisterArt.com! We hope that your experience was a good one. Your order number is xxxxxx. If we have any questions as we process your order, we will contact you. You can check the status of your order by visiting www.MisterArt.com/account/login.html. Just log in, then click Order History. We appreciate your order, and we look forward to your next visit to www.MisterArt.com! Sincerely, ..." It came to my inbox, not my junk mail which I have yet to empty since placing this order, so I'm confident I did not receive this email. MisterArt.com chose to cancel my order, so my daughter's 18th birthday was present-less from me. I went online a couple times after ordering to get tracking information which never appeared. To date, the order still shows up in my account and has no indication there as of being canceled. Needless to say, I won't be using them again. read more