I had a very disappointing experience here. I came in expecting a professional care, but it felt…read morelike the focus was more on selling than on what I actually needed. I was charged for two syringes of filler without being told that I wouldn't be able to use them for all the areas we discussed. Only after paying was I told they would inject half a syringe into my smile lines and discard the rest, even though I paid a significant amount for it. This felt wasteful, unclear, and not client-focused. I also learned that they don't inject in several facial areas I had originally asked about, which was never mentioned up front. Overall, the experience felt rushed, sales-driven, and not transparent. I ended up walking out without getting the treatment at all. Unfortunately, I can't recommend this place, and I won't be returning.

Extremely disappointed with customer service. I had a costly Thermage treatment that had at minimal…read more5% improvement. It was incredibly painful and I was never told if they lower the output I would not get good results and still charged $1200. Customer service was absolutely useless with no resolution! They offered me more treatments at a slightly discounted price! I also purchased the membership where I could buy xeomin at a discount rate - after treatment it was clear it did not work and was offered to do more at my cost. I would not recommend this place at all.

I have been a client since Niki and Karen opened this business. From the first apt till now I have…read morefound DMA to be the pinnacle of what and how a business should be. The Spa is always immaculate, comfortable and a place I truly enjoy going to for treatments. Recently I had booked a two hour apt. for cool sculpting and my daughter who just had a baby ended up in the hospital so I had to stay to watch the baby and unfortunately had to cancel my apt at the last minute. Niki was understanding and compassionate, she even followed up to check on my daughter days later. I find Niki and Karen to be thoughtful, kind and professional. I hate when my treatments are done, I would love to stay all day being loved and pampered with top notch services.

I've been a loyal customer for several years. I am always courteous and trouble-free. However, I…read moremissed two appointments due to unexpected life events and couldn't make it to those scheduled times. At one point, I reached out to let them know I was running late, and Nikki, who has always been unpleasant during my visits for service, gave me attitude, so I ultimately didn't show up because I happened to check my email and saw a cancellation notice. I booked a future appointment and arrived on time, but once again she had canceled my appointment without notice, meaning I showed up for a canceled appointment that was sent via email. Nikki asked me to sign a form about being charged if I no-showed or didn't call, which I signed. She also wanted to take my credit card info to ensure I would be charged if I didn't show up or I had to pay in advance for any service. I thought this was unfair since I've been coming here for years and this had never been mentioned before. After that visit, I scheduled another follow-up, and Nikki called me from a private number, presumably thinking I was avoiding her, to tell me I needed to pay in advance. I refused because I told her I would be there. I believe they only treat certain demographics of customers in this manner.

Maybe this is silly but I was actually a little intimidated to check this place out. They're based…read moreout of Boston, the location is so chic and the staff gorgeous. All of my insecurities melted away from the moment I checked in. Dr. Flashner has created something really special- there's a reason he keeps expanding (I think Dedham is the 5th location and they keep adding). I had my initial consultation when the first opened over the summer and it was very low pressure. I've since come in for a couple of different treatments and am always blown away by both the commitment to excellence and the customer service. (It's the little extras like seeing if you'd like a water and ALWAYS calling to follow up with you afterwards that go a long way in my book). Timea might be the kindest person I've ever met. She makes me feel incredibly comfortable and taken care of, and she is great about explaining the procedures. I feel like I should have mentioned earlier that in the past I have ventured into the city for any skincare treatments but I am so relieved to have found a place I will keep coming back to so close to home.

They increased my dosage each month to the point where I was taking enough for a horse to loose…read moreweight. I lost a total of 12 pounds. I think that eating light is still key to loosing weight even on weight loss medication. I work out which I think inhibited my weight loss. I was in shape to begin with so I stopped the medication. 800.00 a month might have something to do with it.

I see Jen for Sculptra and Dysport and she always does a meticulous job and makes it as comfortable…read moreas these things can be. I also see Courtney for facials and she is excellent as well. The spa itself is clean and lovely- and they do a great job at managing your appointments and keeping you on top of your self care.

I love VMS. Brooke is the absolute best injector I've ever had. She listens, is thoughtful and very…read moreprofessional. They never push product like other med spas.

l've been going to Christine's for nearly a year doing electrolysis treatment and other pampering…read moreservices. Anji, Samantha, and Natalia specifically are my girls but I have never seen this spa have a slow day so I know all the staff have their talents! Maddie at the front desk is super nice and always accommodating. I have had every snafu pop up and they've always been nice about adapting to my rescheduling needs and constant changes. My skin is glowing, hairless and popping plus I'm super relaxed because of my massages! Highly recommend this spa!

Had an amazing facial today with Lana, she knows all about skincare and I definitely will be back.read more

I recently went to see Tracy and she was just as wonderful as I remembered her 7 years ago. She's…read morehonest, thorough and is honest about what she thinks will help your skin. I totally trust her for all my skin care needs.

You paid $1000 for $500 half service! So unprofessional and lousy service! The laser treatment I…read morereceived here only covered 50% of my face when I paid for full face!! I contacted them later but they did not admit it and insulted me by implying that I was lying. It took their cosmetician, Jennifier, less than 10 minutes to finish up the whole process and I clearly asked her to go over my full face right when she was about to turn off the machine. She said no. Well apparently I have wasted $1000 on such lousy service. Do not go! This place is so unprofessional. Even though they offer good deals, eventually you will waste your money

Had a great relaxing time with Nina. She is very knowledgable, clean and throughout. Great place…read moreand price for some "me time". I would recommend and would stop by again.

So happy I found this place! I have gone to multiple Med Spas and I can say this one is my favorite…read morein Boston area. The location is perfect, staff is super knowledgeable and friendly. I had the pleasure of getting hydrafacial done by Nina at Premium Skin Med Spa, and it was amazing! From start to finish Nina made sure I felt comfortable and relaxed. I definitely recommend this place to everyone!

I've been going to this location since it opened. Results are amazing. It's so nice to have the…read morehair gone! every technician has been great. Tatiana is especially good. Detail oriented and always cheerful.

I've gotten laser at UniQ Laser Center and a competing laser center in the area, and UniQ is…read moredefinitely superior! Not only are the prices better and they do really great seasonal sales, but the girls working seem to take their time and really make sure they're getting everything possible. I had the same technician for all but one of my sessions and she was great (the other place I went it was a different technician everytime.) I highly recommend UniQ! I will say at the consultation, they do really push you to buy more than what you went in looking to buy so don't give into the sales push.