I posted for both Briarcliff and the Somers, NY locations, so please check out Briarcliff' s reviews because it's the same people and it's night and day what you're gonna read. I never write reviews, but this place is bottom of the barrel.. Honored a Groupon deal- spoke to and paid the owner directly and was charged even more than Groupon pricing because she made me pay tax on my laser hair removal package when it shouldn't have been and that cost me almost $30- which she pocketed- then she even recommended I tip her!! She is the owner and she did not spend more than 3 minutes per treatment to laser me!! I couldn't even stand her phony, pushy personality. The laser hurt like hell and did not make a difference even after all 6 sessions spaced out exactly 3 weeks apart like she insisted I need to do, and the owner blamed me then rudely tried to demand I need to buy another package from her. The whole time she pushed her overpriced skin numbing product like crazy. I bought lidocaine 4% for $10 over the counter at the drugstore and it worked amazingly. Owner is rude and pushy, and books the appointments only when it's convenient for her. So annoyed by her blatant rude and then phoniness.. She must think people are stupid and can't see thru her snake-oil sales pitch. Both locations are dingy. this place is a negative space that will try to suck all your money with their bootleg products and services. I definitely don't recommenced -- Normally, I only read the reviews here, but after this experience I was so bothered by it, that I decided to give back to the helpful yelp boards and say something to warn others. I did a lasering package for hair removal. Not been a good experience from the actual treatment to the way the owner does business and speaks to you, and now that my package is complete I will review and do not recommend. First of all, I still have a lot of hair. From what I am told, the dark hair and light skin like I have responds well to the laser. I would be considered an ideal laser if candidate- So, I went through sh*t tons of pain, irritation, time and money doing this all for nothing- hair is the same. Originally, because I am on a budget, i had planned to buy the laser package on Groupon, but I called ahead to ask about availability and spoke to the owner, Trish. She told to come in and buy through them because Groupon takes 50% of their money. I did that like she asked me to, and then the price went up because she charged me for the tax on my laser services which groupon was not even doing. The service was rushed and sparse. She did not hit the entire area with the laser, she was very short with me when I asked her about it and lied saying she did zap it all when I always watch and she doesn't. The whole time she is pushy for me to buy more areas, and another package and pay extra money for her overpriced topical anesthesia/numbing cream which has 4% lidocaine in it and could be purchased at any drugstore for $10 or less. She always rushes through the service leaving a lot of irritations and marks and pushes me to buy the cream. I feel like I am speaking with a rude, pushy sales robot. Now that I finished all of my sessions and still have all of the same amount of hair, she says I need to buy another package from her and was insistent even though I said I wasn't interested. The pushiest person she is and it always rubbed me the wrong way, but the last session was the worst and most forceful- She was being so adamant about me buying more that I lied and said I was moving, which seemed to make her mad and rush me out the door. Had to write because I've never spent this kind of money on myself and I have never been treated as bad as this.. It warranted a bad review. Super offended by the way the owner treated me! read more

Becky was horrible! She did not introduce herself she barley came out to get me. The only reason I knew her name is the person who booked the appt told me. I had a fill in for lash extensions done and she was very curt! She gave no direction as to what she was doing. When it was done , she didn't hand me a mirror or offer any tissue for my BURNING eyes! I asked her if she was finished because one eye was more full than the other and she yelled at me and said my time was up. She had NO one waiting, I was the last appt. Unsatisfied with the job I asked her to finished and she said NO book another appt if I want them fuller. I asked to call the manager and she said "don't you have the number". She continued to yell degrading things to me, and said if you don't like it then leave. So that's what I did. This was such a traumatic experience that it will haunt me for a while. Both locations are terrible. BECKY and NICOLE need some serious training on customer service! Certainly not SPA quality! DO NOT RECOMMEND! REVIEW UPDATE !!!!! I was called today by the manager Trish and was cursed out and threatened because of my review. I asked not to call my phone and she continued to call back to back. This only confirms how terrible her and her staff are. I wish to be left alone. I will NEVER go back to LAZER (nightmare) "luxury "! I did not use my name in this review however I was still called and disrespected . Interesting! TIP. She also charged my card without my authorization!!! After I was told to leave. Get your information if you can!! As For the staff at this place! PLEASE DO NOT CALL me and threaten me anymore. I have a right to share my experience no matter how traumatic! read more

This is the absolute best place around for laser hair removal and facials. I've gone to a few different places over the years but this place far exceeded my expectations. I am always warmly greeted by the staff and the owner (Trish) really takes care of me, she very knowledgeable and took her time to answer the tons of questions I had. I've done several body areas including my underarms and bikini and couldn't be happier. It's been 6 months since my last treatment and I'm completely hair free. I've referred serveral of my friends and my sister, all who agree...if your looking for great results this is the place!! I've since started doing monthly facials and my skin is grateful! My acne had cleared up completely, with the addition of the laser acne treatments, and the facials themselves are so relaxing and refreshing. The estheticians never try to sell me anything and just let me enjoy the pampering! I highly recommend laser Luxury to anyone!! read more

I have known Becky for little over a year. Becky is both warm and professional. I have used other estheticians and NO-ONE compares to Becky. I call her my FACE ANGLE . She always customize my facials according to what's going on with my skin. She uses quality products and really knows the best approach to keep my skin healthy and always glowing. She already took years off my skin. Becky is very knowledgeable and up to date on current skincare trends and products. I also use Becky's expertise for laser hair removal. I always feel like on cloud 9 after my laser hair removal performed by Becky. She has a TOUCH that can make everyone feel like a QUEEN. Becky is someone that's always looking for the best results for her clients, and will go out of her way to make sure that is accomplished. I am her client for life. read more

Absolutely love this place. They came recommended to me by a friend for eyelash extensions. I now go every two weeks for a refill and couldn't be happier. Becky is lovely. She takes her time and always gives the care that is needed to make them look beautiful, she is even stayed late on two occasions to accommodate me. I've also had laser hair removal treatments with the owner Trisha, who is so sweet. She has tons of experience and it shows. I had went to another place before and never saw any results. But I am now done with three body areas from treatments here and all the hair is completely gone. She made me feel really relaxed, and did a thorough treatment at every appointment. Their specials are really great and you can't beat the service. Definitely the place to go if you're looking for good quality read more

Laser Luxury is all about the esthetician Miss Becky. Miss Becky is extremely professional, personable and forward thinking. Miss Becky is all about the client and the clients needs.She anticipates what you need, assesses your situation and assertively moves forward with helping you be the best you can be.Perpetually upbeat and gorgeous herself, she still frets over the clients and will not rest till she has done all she can for you .She is a true asset in a gem of a facility with state of the art equipment. She is someone you keep on speed dial,we are blessed to have her in our community. read more

Came in for a teeth whitening and walked out with a tattoo removal and a facial booked, they were that great. The customer service was just so wholesome and great. They were so nice to me and patient, I was very skeptical at first because it was too good to be true but no, mind blown. This spa is very neat and has a unique look. I loved the overall experience with this business and it was my first time but definitely not my last, I already booked future appointments and many more to come! read more

Trisha: The Owner of Laser Luxary is very Professional, & Friendly. Her suite is clean & meets all requirements due to Covid. I Love that she is so personable & has flexible hours for her appointments. I went to her suite in Somers N. Y. I am doing my Laser hair treatments on my face & will be doing my teeth whitening with her. Her prices are great. I would personally recommend any of my family or friends to her. Thank you, for being such a caring person.... Susan De Almeida read more

These facials are amazing! The employees and management are diligent and truly care about making sure you get the results you want! I was so relaxed and glowing after I was done even my grandma noticed! I will be giving this as a present to my mom! Their Groupon price is always honored when you purchase through Laser Luxury directly which is so nice. I would recommend to anyone 10/10 read more

My face has always been my biggest insecure and I've tried so many spot and treatments but when I came here and actually listened to the esthetician and did what they told me to do and came for checkups, my face has become so much better and I'm so happy with it. They were so helpful with everything and telling me what to even after I left the spa, well deserved 5 stars. read more

The employee greeted me as soon as I walked in and felt like I was home. The business was run very well and organized. I made an appointment for tattoo removal and got their right on time and they were ready for me as soon as I walked in, no time of waiting right to the point. Plus it was very well santized. Great price for a quality job, done very well. read more

I went to Laser Luxury last month and saw Becky. She gave me one of the best facials I have ever gotten. She was kind,knowledgeable and very accommodating. She did not rush and explained each thing she did! I will book with her again for sure. I will also advise my friends to use Becky at Laser Luxury! read more

I can't say enough great things about Becky at Laser Luxury! She's passionate about her work, she works miracles when doing a facial and is a joy to every one of her customers that walk through her doors. Becky is most definitely someone I will continue to come back to for years to come! read more

Trisha the owner of the spa actually did my treatment and did a fantastic job. It went all smooth and loved the results. She even gave me tips for after to take better care of the process. Would definitely recommend this spa for its amazing treatment and beautiful environment. read more

Everyone in the staff makes you feel comfortable and welcome, no stress about missed appointments they work with you understanding everyone has emergencies. prices are competitive and are always having deals and discounts recommend for any services that are offered. read more

Incredibly satisfied with my laser treatments. Couldn't be happier. Had great results with the laser for 3 Body parts. And referred my sister and two friends who love it too. Also had a facial with micro that cleared my skin and helped my acne. Great med spa!! read more

I absolutely love Lupita! She made my very first experience very comfortable. I have completed my 6 week Brazilian package. I've already made my appointment for my next package and added on my stomach strip. The place is very clean and I recommend it! read more

I have went to both locations for services, I personally enjoy this location as it is closer to my house in Danbury. The service and atmosphere is always top notch. I've had laser hair removal here and teeth whitening, I would highly recommend them. read more

What a great find right here in Somers. I had an appointment this morning for a facial and Becky was amazing. She was friendly compassionate and very knowledgeable. I will go nowhere else for a facial. I highly recommend Lazer Luxury. read more