Best staff and service Laura and Carrie are very knowledgeable and make you feel at ease. I have…read morebeen going there for years and wouldn't consider going anywhere else. Highly recommended for women's care and aesthetic.

From the owner: We are a women's healthcare center committed to excellence, providing high-quality healthcare and…read moreaesthetics, which is informative, knowledgeable, caring, and tailored to your needs. Gainesville's premier aesthetic and women's health center offering Botox, hair removal, and more. Locally Owned & Operated.

Miraculous. Laser Loft changed my life in the best way possible. It takes me a while to warm up and…read moretrust that things are going to work out with services. But it's an absolute miracle I found this awesome women-owned business. I went in originally for facial. They solved my problematic skin that had freaked out when I moved to a new climate. Spots everywhere. Then they talked to me about laser. I had wasted hundreds/thousands of dollars at other places with little to no results so just assumed it didn't work for me. I also have a hormone disorder that makes my hair thick and stubborn. I learned about how many places don't have this type of laser and therefore do not give the same results. So I tried it first on a small area. Had AMAZING results! Next thing I know I'm lasering everything and I couldn't be happier! Now I just need touch ups once in a blue moon. Worth every penny! The staff is always so kind and welcoming. I have a lot of questions and they were always patient with me. I can't recommend them enough. Also, try their house made skin care! The Aquarius Hylauronic serum has really helped my skin feel more plump and moisturized (hiding fine lines). I use it daily under my spf and lotion. Plus the CDB green tea facial mist is super invigorating. Absolute miracle what they were able to accomplish with my problematic skin! Now I feel more confident than ever. I wish I could give them 10 stars out of 5.

I purchased the laser hair removal off groupon and I live about 30 minutes away, but I am so glad I…read moregave them try. I will drive the distance for great care and customer service. These ladies where so wonderful in educating me in they types of lasers and what would work best for my skin tone. I did my research prior to coming and finding out what worked best for darker skin tones but the fact that they listed this on their website made me feel even more welcomed. They offer a range of services from facials, to chemical peels which I plan to try. For now I only did laser hair removal which was painless and effective, I recommend that 10/10 over waxing any day It's safe to say that my experience here was nothing short of Amazing!

UPDATE I WENT TO TOTAL MED SPA ALLEN AND THEY FIXED THE BOTCHED JEAUVEA I DID NOT ASK FOR, and they…read moremade it look 1000000 times better. I've got over 100 units, have spent thousands between June-July, to get my smooth forehead back. Over night. Woke up, went and got my forehead done, and it didn't work 50 units of xeomin, went back, 2 weeks later, got another 50, went back AGAIN for another 50....Then came to Lux to get the 60 units of Botox (not of something I did NOT want-I specifically asked and pushed for Botox). My body is obviously rejecting the tox's. Xeomin/Jeauvu. So, my original Dr, who I've been going to for 5 years, injected 100-200 units, of xeomin and it failed. So, I ventured out the box to go here. To get Botox. Brooke was great. However, how dismissed I got treated after spending $600 for my forehead to look like this (well over a grand in total) because they wanted to try a "new better product" which I explained i was not comfortable with, but they did anyway...... And now I'm walking around like this, after now, almost 200 units of tox in less than 2 months has been put in my forehead. Is it either of the injectors fault? No!!! Not at all, however the way I was dismissed and told "You need to go to a plastic surgeon that's never happened to a client" like too bad so sad, we will just take your $600 and not even try to help figure it out, or help you. Super dismissed. Botox is my only self esteem, feel good thing. Gross, I know, but to be dismissed so blunt and zero kind of accountability for putting an tox in, i specifically said "probably won't work" promised it would "work better" and not even trying to figure it out after spending that amount, has left me pretty hurt and upset. No one who cares, or is professional says "sorry too bad don't know what to tell you", just really had rubbed me the wrong way. I DID NOT WANT JEAUVEA I WANTED BOTOX. TO BE CLEAR. I don't think she was mean, or rude intentionally or even at all, it's just the fact, I just paid to get 60 units that failed, with a tox i DID NOT WANT in the first place, because of this very reason. I know Botox works, anything else dissolves but they were adamant on jeauvau or whatever it's called. And here are the results, a month post 200 units of different tox (they did 60 units of jevueau) which again, I said I wanted Botox, but kept getting told "this is better" Shouldn't look like this less than a month-a month later-a month later, and that's why I wanted Botox, and not jeauveau. Current pics of "a month post jeauveau" Vs what I looked like RIGHT BEFORE this last injection nightmare. It was smooth, didn't wrinkle or fold like that, not all patchy and botched looking. My forehead looks worse post all this, than it did pre my 3 month touch up (Over the past couple of months over 100 tox's only 60 at Lux). I'm upset because I KNEW a new tox WOULD NOT work, it never does, and I went with the pushy suggestion and ended up with a really unfortunate looking forehead. Barbie doesn't like the word "botched" but that's exactly how I feel with this forehead. And flushed $600 down the drain for this ‍ not ok. My forehead looks worse than it did pre visit. When a customer asks for Botox, do not sway them, I knew this would happen, which is why I kept on pushing to stick with Botox. But "something better" was being used, and it's obviously not better, at all, because it failed. A $600 fail to some nothing, but for me. It is. This was my 3 times a year only thing I do for myself. And I'm left looking bad. 5 years. Never in my 5 years doing this, has it ever looked this horrible, even pre Botox. The suggestion was "go see a plastic surgeon i have no idea". I don't have money to see a plastic surgeon. The only "plastic surgery" I get, which is not even plastic surgery is Botox. That's it. Had we of just gone with what the customer feels comfortable with (BOTOX) then it wouldn't be this bad, I knew immediately the highly pushed one, would not work. If the Botox would have failed, I would have been content, but because a new product was pushed, and not really given the option I wanted. Give the customer what they ask for please. If they ask for Botox, give them Botox. Don't sway them please.

Oh my gosh, I just realized that I posted my positive review to the McKinney location. I actually…read morehave gone to the Van Alstyne location twice & would go again. The staff is very focused on customer service. I enjoyed my facial too!

I was looking for a new waxer in the area and came across this place's raving reviews and one name…read morestuck out the most to me. Maggie! So I booked my first appointment with Maggie and walked in to the appointment slightly nervous. I've had a bunch of Brazilian waxes over the last couple years but for some reason still was feeling nervous! The first impression of the place was a smallish hole in the wall place but it opened up to a much larger set of rooms with many waxers. The front desk girl greeted me and I was seen quickly by Maggie. Maggie is an absolute gem! Very very nice and welcoming lady who truly seems to enjoy her work. She chatted with me and got to know more about my life which made me feel a lot better about getting waxed again. It had been awhile. I let her know and she was patient with me through the whole process. Now be forewarned! Maggie's technique was different than the other esthetician I went to before. But her technique is was makes the hair stay away for even longer! So just trust that she knows what she's doing. She treats her clients like family and works really hard at this skill. So definitely go and check her out!

Dedicated professionals! Every technician is extremely kind and very thorough. They get every last…read morestray hair!! It is a beautiful office with soothing and uplifting decor, colors, and music. Everything is very clean and they cover an array of services!

Tia is the best. She makes any procedure as comfortable as possible. No pressure from her or staff…read moreto do extra things.

Collin is absolutely amazing!!! I recommend Refine to all! I've been a patient for several years…read more Colin is patient, takes his time answering questions and makes me feel comfortable during and after my procedure. Thank you Refine Spa and Collin!

Such Great customer service! Very Friendly staff!…read moreMy tech was very friendly and made me feel very comfortable.

Absolutely terrible customer service. DO NOT recommend. Was 10 minutes late one time after I had…read morebeen coming for years and they charged me for a no-show appointment. They are rude and unhelpful and do not recommend.

Staff members are always friendly and the spa is beautiful! I went here for laser hair removal and…read moreI'm definitely looking into the other fantastic services they offer. I had a STEP consultation and left feeling so informed. It's a great experience every time I'm there and I absolutely recommend it!

Best place to go when you need a ME Day or Me Moment. They offer all the best treatments to get…read moreyou looking and feeling your best inside and out. Melissa, Valerie, Trisha, and all of the other ladies are fantastic!!! I try to go back as often as I can, 10 stars service from the moment you walk in til the sec you walk out!!

I have been meaning to write a review for months as I've had quite a few appointments here…read more Jennifer is usually my person! She is all about great conversation and you don't even feel the time go by! I started with my upper lip- the laser was a little spicy but it's ten million times better now that they have this cooling machine available. I'm now getting my legs laser'd and it's totally worth it! I have dark thick hairs so even shaving you could see the black dots waiting to grow lol. So glad to be getting rid of that! Note: laser doesn't not hurt (especially as you go higher in the laser number) but this new cooling thing is awesome and you feel waaaaaay less pain! Def recommend for hair reduction. It's more expensive but worth it for sure because you get lifetime appointments.

The staff is very kind and friendly. Guadalupe is is wonderful because she goes at a pace that is…read morecomfortable for you. Never too slow or too fast. And she always checks in during the service when the laser gets a bit spicy.

Shelby was INCREDIBLE! I am beyond pleased and the results look better than I could have ever…read moreimagined. I never in my life thought I would have nice lips and now she made that dream come true. She is so calm and professional, knowledgable, and made the whole experience amazing. I also got Botox and am so very pleased. Catherine at the front desk also demonstrated excellent customer service throughout the entire process. Thank you so much!! Highly highly recommend!

Top photo: 4/11/2025 Bottom: 6/1/2025…read more Loving the results of my first masseter Botox! Skin Spirit fit me in for a last-minute appt before my CA trip. It was quick and painless. Thank you! My new go to place for my beauty needs! Plus I love the aesthetic of the clinic!

Fantastic experience, think I've found my med spa home here after exploring a few different places…read more The check in process, care from the providers, and convenience of the whole visit was so nice. Also, their Easter decorations were beautiful!!! Such a pretty office.

Love Dr.Rosy honestly and work. With the new front desk,…read morechecking in and out was a breeze glad they got rid of the old one.