Very great service, unfortunate it always feels like I'm just a paycheck to them but nonetheless they did a great job explaining and teaching me what to do at every point of my procedure before and after! only thing I'd say is make sure you do your external research on what surgery you will be doing. read more

Dr. Haddad convinced me that I would have 20/20 vision from -10 prescription from smile and come to find out he is preforming boarder line malpractice procedures to make quota. I was left under corrected and aberrations. Dr. Haddad and his team make sure they don't tell you about these side effects. I have lost my career and happiness for a quota. Dr. Haddad and his team continued to lie about side effects like dry eye and pain post operation. From other surgeons and doctors he doesn't have a good reputation and its all marketing. He is hurting people for a buck. read more

dr. Haddad is the best doctor ever i did a smile by him and i got my vision butter and everything was perfect i didn't even feel side effects i was seeing clearly just in the second day of the surgery i really recommend him read more

Had gotten PRK, 1/3 specialized procedures offered by LEI, and the only one in Michigan to do so. Walking in the knowledgeable staff welcomes you, walks you through which specialized treatment is required for your eyes. The procedure by Dr. Haddad went accordingly with assured care and I couldn't be happier. From vision in the deep negatives to soon 20/20. The post Ops have been thorough thus far and I already know it will do for the next person who maybe considering LEI. Exceptional care with staff who make your experience equally as good as your new vision. Thank you Laser Eye Institute, forever grateful to them. read more

Dr. Haddad, you did a great job performing SMILE on me. But please consider having your practice ban selling Carecredit to your customers. I had to pay $2500 on top of your $4000 SMILE surgery so please ban Carecredit to protect your future patient's financially. read more

I've been stuck wearing uncomfortable glasses and contacts since I was really young and growing up I've always wanted to do Lasik but was always really scared about the procedure, until one day I just couldn't deal with my contacts or glasses anymore so I figured it wouldn't hurt to call for my free consultation at laser eye institute to even see if I was a candidate, the day of my consultation I was greeted by the nicest and most informative staff, finding out I was a candidate for smile and learning Dr.Haddad was ranked top smile surgeon in the country I couldn't help to book my procedure right then and there. My procedure was so fast I was done within an hour, I went home slept for 4-5 hours as directed not only did I wake up with 20/20 vision but with no issues whatsoever...no discomfort, no dry eyes, no blurriness. Thank you Dr. Haddad you've legit changed my life read more

I trusted Dr. Haddad with my eyes after he did a wonderful job on my mother's LASIK procedure a few years ago. I came in for my initial consultation and was recommended for SMILE, and the team did an incredibly thorough job answering all my questions and preparing me for the procedure. I scheduled my surgery and had one final visit to confirm my current vision multiple times over for the most accurate corrections. The day of the surgery went very smoothly and the procedure was painless and done in minutes. I could see nearly perfectly the next day and now about a month out have better than 20/20 vision. I'd highly recommend this team to anyone considering visual corrective surgery! read more

To say I was nervous prior to my procedure is an understatement. However the team at Laser Eye Institute was AMAZING. They were so thorough, answered all of my questions, and truly helped ease my nerves. Dr. Haddad's level of expertise was super evident which helped me feel like I was in good hands. I can't believe I see this clearly after years of blurry vision. If you're nervous or second guessing, just do it!! It's so worth it and Dr. Haddad and his team really are the best of the best. read more

I was 32 years old when I got my SMILE procedure done at this facility. I had worn corrected vision lenses since I was 15 years old. I had thought about doing LASIK (I didn't even know what SMILE was until I came to this facility for a free consultation) for a few years, but never came around to being serious about it until my employer offered FSA. I looked online, and this facility had the best reviews, so I decided to give them a call. I would never try to cheap out on a life-altering surgery on my only pair of eyes. Everyone that I had dealt with was extremely friendly. If my memory serves me correctly you will have your free consultation, then a few days before your scheduled surgery you will go in for another checkup and Dr. Haddad will walk you through the process. The surgery was pretty quick and went smoothly. When I got home I went straight to bed, woke up with some minor pain (I had forgotten to take another Tylenol), rested for a bit, and then went back to sleep for the night. The next day I went in for my checkup and everything turned out great. My vision is now 20/10. I didn't experience any of the concerning side effects (e.g., glows, difficulty driving at night) that some encounter. The only thing that I noticed is that my eyes were a little dryer than normal during the winter months (having your heater turned on will obviously remove moisture so that made sense) and this is easily remedied by using artificial tears (I rarely needed to use, but it's good to keep some at home). I would highly recommend to anyone that can afford corrected eye surgery to come here. Remember that you get what you pay for, so while this place may not be the cheapest, it definitely is worth the cost. Also for those that do not know, SMILE does not require the creation of a flap (quicker recovery time). read more

After considering Lasik for years, I finally pulled the trigger and decided to get it done. After talking to a lot of people, I decided that Laser Eye Institute was the best option. Dr Haddad came highly recommended and is one of the foremost experts on vision correction in the country. After going through a rigorous screening, they determined that I was a candidate for traditional Lasik. Before getting the surgery they had me "try it on" with custom fit contacts for my proposed Monovision correction. After tweaking the reading side, we came to an agreed on setting. My surgery was delayed 2x due to Covid-19, but I finally had it done on June 23. It was well worth the wait. The surgery only took about 15 minutes after multiple checks and cross-checks to make sure my eyes hadn't changed. I experienced no issues after surgery- no dry eyes, no complications. My vision is exactly what I experienced during the contact trial, and I couldn't be happier. I would recommend Dr. Haddad to anyone looking at permanent vision correction. It's not the cheapest, but when you are talking about your vision, why would you go cheap? In my book, this was worth every penny. read more

[Cross-posted to Google] I was overcome by how friendly, efficient, and thorough the majority of the staff at the Laser Eye Institute are! Individual shout-outs from my free consultation: (1) I appreciated how much Andrew kept me engaged and informed throughout the scans; explaining why he was running the tests and what the results meant. He was also very personable (2) Dr. Rautio has great "bedside" manner and was also extremely adept at explaining the tests he was conducting and why, and the differences between the LASIK and SMILE procedures (drawings are my favorite) (3) And of course, Rochelle was the cherry on top! She gave me just the right amount of information by highlighting all the important bits to review plus special in-person tips. The consultation process was better than I could've imagined! And I was able to be scheduled for my SMILE procedure (essentially a laparoscopic form of LASIK = faster recovery and fewer complications) for the next week! (For those wondering, the total cost of the procedure, including 2-year follow-up optometry care and any potential adjustment operations, was $4000 + about $40 for the pre-/post-op eyedrops) Day of surgery, I was a bit nervous but felt well taken care of by Dr. Haddad and his staff. They repeated all the information RE: the procedure multiple times and then had me repeat back everything to make sure I understood my role and the time it would take. I was in and out in a little over an hour (though I was told it can take up to three depending on how backed up the office is and how anxious the patient is; procedure it self takes 5 minutes max but there was a pre-op eye exam, medication, etc). I slept most of the rest of the day, using a single dose of ibuprofen to control eye discomfort between naps. Now I'm post-op day one and tested 20/20 this morning at my follow-up appointment once the protective contact lenses were removed. It was a pleasure to interact with Dr. Haddad outside of the surgery suite and I'm told my vision will likely to continue to improve if I use my eyedrops as prescribed to keep the inflammation and any infections at bay. I've been wearing glasses/contacts for 25 years and never thought I would be free from corrective lenses! Huge thanks to everyone at LEI! Now to get used to my naked face hahaha read more

I had been putting off getting LASIK for years. I've had contacts and glasses for as long as I can remember. A couple months ago one of my coworkers went to Dr. Haddad and she raved about her experience. That same day I set up a consultation. Everyone I saw was super nice and answered all my questions and made me feel great about my decision to get LASIK. I found out I qualified for SMILE which is an easier and faster procedure with a quicker recovery, I was thrilled! Every time I met with Dr. Haddad he was very nice, funny and informative. He assured me I had nothing to be nervous about. And he was right! My surgery was a breeze! They give you valium to calm down and the procedure was done in the blink of an eye ;) If you are nervous about getting LASIK or SMILE done please come here! This was the best decision and I'm so happy to throw away my contacts and glasses! read more

Overall experience was excellent! If your considering LASIK, at least schedule an initial evaluation that includes all the testing and exams to see if you're even a candidate, at NO charge. Staff was informative of what each test was evaluating, and how it will impact potential procedures. Both staff and physicians were extremely friendly and professional. Furthermore they seem to be HIGHLY organized throughout the entire process. After my initial evaluation and discussion of my options, I did proceed with surgery. They have a number of options but for me, each eye I had a different laser correction on. They chose this because in the initial correction of my eye, I was having difficulty tracking colors as directed so they used a different machine for my second eye. I appreciated this greatly because they were taking into consideration my comfort level. Since my procedure I tell everyone, BEST DECISION IVE EVER MADE. It was 100% life changing all for the better. I continue to have check ups with no problems and continue to be impressed with their staff and services. read more

4 months into seeing without glasses and I'm loving it! I reached out to Dr. Haddad's office last fall for a consultation, which was very professional and quite insightful! Dr. Haddad himself even met with me to review my options and make suggestions based on the information they had gathered on my eyes. After several weeks of really thinking about it (it is surgery, after all), I decided to get the process started. The team quickly got me into the office to take further measurements, where they mentioned that the recently FDA-approved SMILE procedure could be a great option for me. I couldn't deny the appeal of taking this route (it is a less invasive operation with less recovery time and minimal discomfort), so I discussed again with Dr. Haddad and scheduled the procedure. Fast forward to operation day. I arrive at the office and finalize financial details, then took some final measurements (I can appreciate a measure twice, cut once approach) and moved into the prep room. Dr. Haddad came in to review everything once more, manually checking out my eyes to confirm the data that his team had collected over the past few weeks and explain exactly how the procedure would go. After this, it was just a matter of waiting for the sedatives to kick in. The entire procedure (for both eyes) took about 15 minutes and was completely painless - maybe a little discomfort from having things so close to my eyes, but nothing unbearable. Afterwards, the team took me into the post-op room, brought in my girlfriend to go over the recovery process, congratulated and thanked me for trusting them with my eyesight, and sent me home to sleep for the night. The next morning, I wake up, and no joke - I could see! There was some dryness, and a little haze over everything, but all of the blurriness I had come to know since I was a child was completely gone. Since I did my procedure the week of Thanksgiving, my first follow up appointment was that day, where they confirmed that I had 20/20 vision. Over a regular series of follow up appointments (which will continue for 2 years after my operation), I have found my vision is continuing to improve even further. The haziness went away pretty quickly, then the night vision started to improve, and now I'm starting to see details that I don't think I've ever seen from a distance. The only real discomfort I've experienced over the last few months is some dryness - mostly in the morning, late at night, and under bright florescent lighting - but that is pretty easily addressed with eye drops (I've gotten pretty good at putting these in). Overall, I have no hesitation in saying that laser eye correction is totally worth it, especially with Dr. Haddad's team guiding me through it. Waking up every day with my eyesight feels like a miracle, and no part of me misses putting in contacts or cleaning my glasses every day! If I had one complaint, it would really only be about the waiting time during appointments. Dr. Haddad's office is usually very busy, so during consultations and follow up appointments, I have often found myself waiting for 30+ minutes, either in the lobby or back in an exam room. With some attention to this, I'd definitely say they would be nearing perfection! Great job, Dr. Haddad & the Laser Eye Institute team. read more

Never, Never! I was left nearly blinded in one eye after two treatments. I have permanent corneal hazing. I visited the office 50 times over the course of 3 years and Dr. Haddad forgot who I was every time. What else do I need to say? Do not! read more

I received excellent treatment and care during my LASIK procedure, as well as pre and post op. Dr. Haddad, Dr. Rautio, and team are leading experts in the field. They care deeply about finding the right procedure for you, and will not proceed with a surgery unless they are confident you will have the best possible results. The financing option with Care Credit really made the procedure affordable (0% interest over two years). I went from being a 12 (nearsighted) to 20/15 vision, which is pretty unbelievable. I have some initial night time driving halo-ing from lights, which goes away after about 15-20 minutes, which is not a surprise. Dr. Haddad always seems to be finding ways to improve and add to the field of research. His technique minimizes halo-ing, by accounting for the unique way the pupils dilate, which other doctors do not use, or are unaware of. I'm impressed with his level of expertise. I do have to say that some of his social commentary is a bit off the mark, and it would be nice if he had more awareness of that. Otherwise, I can't recommend The Laser Eye Institute enough for their services. I've recommended several friends, and I myself came in as a recommended from another friend. I wouldn't trust my eyes with anyplace else! read more

I had the smile surgery done and it was super easy and so amazing. Everyone made me feel so comfortable in the office and I can't believe I waited 10 whole years to finally get my eyes corrected. The best decision ever. I was blind before without my glasses and contacts I couldn't do. I can barely put drops in my eyes. I am definitely used to doing drops now as you need a lot of eye drops. The whole staff had calmed all of my nerves and it was the easiest procedure to have done. I was 20/20 the next day and already at a wedding celebration. Definitely recommend this place for all your eye needs. read more

I finally decided, after 15 years of contacts and 17 years of glasses, that I'm going to get lasik done. The consultation appointment was 2 hours long. It was THAT detailed and thorough. I booked my procedure & put my deposit down without a doubt. My next appointment was also 2 hours long...again because it was THAT detailed and thorough. 3 doctors talked to me and reassured me that this was the best thing for me. Here I am almost 1 month later with better vision than I even had before I got glasses in 5th grade. Best. Decision. Ever. Thank you Dr. Haddad, Dr. Rautio & Niko! And to all the staff, thank you! I cannot recommend this office, these doctors and this staff enough! read more

It is April 2020, my vision is excellent and I am very happy with the results. Going on 50 and I don't need readers :) I am writing an update because I continue to get phone calls/emails for additional eye exams appointments for a checkup well after 1 year of the surgery (all included in the original cost). This is great customer service. read more

I had the best experience with this entire team. Dr. Haddad is the the only one I would ever let touch my eyes after lots of research! I had the SMILE procedure done and my only regret is not doing it sooner! read more

I had my SMILE surgery done Sept 2019, and was able to see 20/20 less than 24 hours later. I was pretty much blind without contacts (-6.00/-7.00 prescription), so laser correction was a no brainer. This surgery is literally life-changing and worth every penny. I did get a second opinion elsewhere that agreed with my being a good candidate, just to be safe. My husband, brother, SIL, and a handful of friends also went to Dr Haddad, so 10/10 would recommend! read more

The Doctors were nice, knowledgeable, and fun to work with face-to-face. His admin staff is often cute young women (think models) but they can be a real pain as I'll get into. My Eye Surgery went well, my eyes needed a lot removed to achieve 20/20 (thick glasses) plus I had a astigmatism. As the doctor told me, the FDA limits the level of correction that can be done in a "wave" procedure so one eye needed more than was allowed in a single pass so that eye would require a second correction procedure after I fully healed. I didn't think that would be an issue with their policy on free touch-ups within a certain window post initial procedure. Well, I did all my followup appointments and they wanted to wait even longer because the one eyes vision was still acclimating/changing visit-to-visit. So we waited months longer for it to stabilize then holidays and scheduling conflicts etc... Well we went slightly past the window for free touch-ups (mainly on their end at this point getting it back in the schedule, free by policy prioritized lower than new money). The scheduling lady now wanted me to pay full price again and start all over. I fought with them back and forth and eventually gave up. Years later I still have one eye that's pretty much 20/40 and messes with night vision and depth perception, still getting by just fine but they screwed me on this and I'm not willing to give them another dime on principle. read more

I had a wonderful experience with the staff and Dr. Haddad. So thankful I trusted them with my eyes, they went the extra mile to make sure I'm comfortable and recovering well. read more

I found this place on google and it's the best decision ever to get SMILE at this place by Dr. Haddad. I booked a consultation, did a few eye tests and was given many helpful information. The office is very clean, everyone is so helpful and friendly. Dr. Haddad is very good at he is doing. He explained everything about the surgery, the surgery was quick and the result is amazing. There was no pain after the surgery. I already recommended this place to my uncle who also wants to get his eyes treated by Dr. Haddad. read more

I had SMILE surgery done in June 2019 and had a fantastic experience! The staff was really helpful, answered all of my questions and was great about sending me reminders for everything involved in the surgery. They were good at communicating my surgery options in a way that a non-medical person could also understand. My healing was quick and painless and my vision has been great! I've had somewhat dry eyes after a long day and some glares while driving at night, but nothing as bad as my vision with tired eyes wearing contacts all day. read more

I've been coming to this clinic with my parents for the longest time. The facility is beautiful, workers are friendly people and the doctors are wonderful. I had SMILE done back in August of 2019 I was just 20 yrs old but had the worst vision since I could remember, legitimately I was blind without my glasses. After my procedure I was able to see clearly and started driving the following day, I even got a tad emotional because I never knew I had beautiful eyes since they were always hidden behind my glasses, I know it's dramatic for me to say that but it's facts. To this day I see beautifully I follow up once a year and my vision has been amazing! Thank you Dr. Haddadd, you the mann! read more

I still stick by my 5 star rating for the surgery...but something odd happened a few days ago. I had a follow up appointment in December and when I arrived on time for my appointment in December, the receptionist told me they suddenly had to reschedule and they would let me know when to come back in. That's ok...things happen. The really odd thing is that I heard nothing until February 1st when a receptionist called me and said they would like to reschedule the appointment from December. Now, I understand if appointments are booked until February, but not to follow up with me for weeks after the office cancelled an appointment that I showed up for seemed odd. I was so surprised to hear from them that I said "Seriously? I need to reschedule?" and the receptionist hung up on me. I haven't heard from her since, but that's ok, my eyes are great. read more

I was scared, like anybody else to get my eyes done...it's your eyes, not something you take lightly. But the Laser Eye Institute eased my worries instantly. The whole process was excellent, from beginning to end. Lasek surgery is the best thing I've ever done. Now 3 years later, I'm still raving about my surgery to others. Dr. Haddad and his staff are the utmost professionals. I have since referred many of my friends to get their eyes done as well, and will continue to do so. read more

I had LASEK eye surgery with Dr.Haddad about 2 months ago and am very pleased with the outcome. His staff is very friendly and professional and his office in Troy is modern and pleasant. While searching for the right laser surgeon for myself, I went to initial appointments with three different surgeons. I decided Dr.Haddad was right for me after experiencing the difference in the initial evaluation and professional manner of Dr.Haddad. Most importantly, he gave me options that neither of the other surgeons had even mentioned! He spoke with me at length about the benefits and drawbacks of each different procedure and answered all of my questions competently. If you are considering laser surgery, give his free initial visit a try! read more

Professional service. Friendly staff. Unquestionable value for my money - I would personally recommend Dr. Haddad and The Laser Institute for anyone considering Laser eye surgery. One day later and I see better than I ever did with glasses/contacts over the past 30+ years. TRUE custom service from TRUE professionals. The team educated me throughout the process, took input from me and made me feel like a part of the team. Dr Haddad took the time to answer all of my question and thoroughly described the procedure and technologies until I was completely comfortable with my decision. The staff was incredibly friendly and truly made me feel At ease throughout the procedure. My appointments happened on-time and took as much time as they said with very little wait. I am amazed with the results and it's only 12 hours later! Thank you Dr. Haddad, Nico, Jennifer, Bridgette and the entire team at the Laser Eye Institute!!! Merry Christmas to me! read more

From start to finish, it was a pleasant experience with an outstanding outcome. The staff is courteous & kind. They will put you at ease. Dr Haddad is a very skillful and patient eye surgeon-5 stars. Your eyesight is in good hands. read more

Excellent, professional, and informative staff- would highly recommend to individuals that are considering this procedure. They take care of you from the moment you schedule your intial exam to monthly post-ops appointments. read more

This was the best decision I ever made in my life and wish I had done it 10 years ago like my friend who recommended Dr. Haddad did. From the moment I applied online for the consultation to the latest post-op exam, Dr. Haddad and his staff have been friendly, informative, and make to make the process so comfortable. I have already been recommending this to everyone I know to consider, and now I recommend you to do the same. I can see without the aid of some device, and I am eternally grateful for Dr. Haddad and his team! read more

I had an excellent experience with Dr. Haddad and Dr. Rautio, as well as the entire staff at the Laser Eye Institute. I did have a small complication with the healing of my lasik procedure (because of my eyes, not the procedure), but Dr. Haddad and Dr. Rautio gave me the best care possible, even calling me in the evenings for weeks and weekly exams to make sure everything stayed on track. Even though my surgery took longer to heal than expected, with their constant care, I am now 20/15 vision, and it is amazing! read more

Can't recommend enough. The process was so easy and the LASIK/SMILE procedure was so quick. I had perfect vision just hours later. Staff was friendly and attentive. read more

I recently got my SMILE laser surgery. One of my best decisions and places to pick. Everyone is friendly, you have a first day evaluation, free let me add, is a free first day evaluation they check your eyes and make sure you are a candidate for eye laser surgery. That first day they also tell you the price and ways to make the payment. They have different laser options and different payment options as well. Will 200% recomend! read more

Been a year since my corrective surgery. Its awesome! Best decision of my life. Im in the military too and my eyes never give me trouble in the weird stuff we are exposed to. Dr. Haddad is a great guy Ive had a few conversations with him and hes very dedicated and well read in his field. read more

It's been almost a year since I got my surgery, and I'm happy with my vision. It's almost 20/20, and though I do experience some halos while driving at night, it's an expected risk that's not totally bothersome. That being said, I had complications after my surgery that were (to me) totally unexpected. Dr. Haddad placed dissolvable, collagen punctal plugs in my tear ducts in the week after the surgery because I was experiencing dryness. Because of these plugs, one of my tear ducts got infected with actinomyces israelii, a bacteria that forms solid deposits that can't be treated with antibiotics. Ultimately, after seeing about 5 doctors/specialists, I needed surgery on my tear duct to remove the deposits in order to cure the infection. When speaking with that surgeon about the cause of the infection, he said that he never uses punctal plugs for this very reason, and implied that the doctor who put them in was a total hack. What bothers me is not that this happened, because I realize that I took a risk when getting this surgery, and luckily, I had health insurance. What bothers me is that upon realizing my eyes were dry, Dr. Haddad said "I'm putting punctal plugs in," and did not inform me of the risks and benefits in order to obtain my actual informed consent. If the use of these plugs is as debated as my other surgeon made them sound, I'd think it would at least warrant a brief explanation of the benefits and risks, and if you're going to hand over $3300 to someone, you kind of expect them to at least care in the least about what happens to their patients. Further, I've had no follow up from his office since my appointments on whether I'm experiencing side effects or complications. I get the feeling that as long as he profits, he doesn't care at all about his patients or whether his surgeries are even successful, since he complained to me about high taxes and Obama the whole time I was in his office. I'm not saying don't get surgery from him since I do have great vision. However, think about the risks critically and don't necessarily listen to him when he touts his success rates, because they're only based on brief follow-up appointments immediately after surgery, not on long-term results. read more

Dr Haddad knows his stuff! He's been my ophthalmologist for 11 years, I trusted him with my vision before and I trusted him with my lasik/lasek procedure last month, the man's a pro! read more

I got my laser eye surgery (SMILE procedure) done with Dr Haddad and I had such a good result that there is not enough space for me to write everything. First of all he reassured me that I would have a great result because I was skeptical since my prescription was -8.5. I had the surgery in the morning and could tell right away after standing up that it was already better than my usual very poor vision. It is blurry when you first get out of the procedure but it gets better throughout the day. My vision got better as the day went on as expected, I went home and slept for about 5 hours because they want you to relax and sleep if possible. I could see fairly well after my 5 hour nap/relax. As the days went on my vision got better and better. He had warned me that I could have dry eyes after the surgery but honestly I had dry eyes BEFORE the surgery and it feels the same now as it did before so there has been no change with that either which is positive. His staff are all amazing too! You can tell he doesn't hire just anyone. Everyone is qualified but also relatable, funny and professional all at the same time so they put you at ease. Dr Haddad has been in the business for around 30 years so he's very confident. I highly recommend him! Schedule your surgery now and stop waiting :) -Sara S read more