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    David A Crandall, MD

    1.0 (1 review)

    Services - David A Crandall, MD

    Eye surgery

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    2 years ago

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    Castleman Eye Center - Dr. S Singh

    Castleman Eye Center

    3.5(2 reviews)
    1.7 mi

    I went to Castleman Eye Center for my annual exam. Well, to be more specific my glasses broke and I…read moredecided I couldn't wait any longer for my eye exam. The receptionist was friendly when I called to make an appointment, and I was able to get an appointment about two weeks from the time I called. That's the perfect length--- if they would have said "oh come in this afternoon!" I would be worried, and if it would have been four months I would have been annoyed. When I arrived at the appointment, I was greeted by a friendly employee at the front desk and given a couple pages of paperwork to fill out in a clean, comfortable waiting room. Almost immediately after my paperwork was complete, I was brought back for my exam with a pleasant medical assistant. The exam was very thorough. They measured my prescription twice- once before and once after using the dilating drops. Dr. Singh then completed her own portion of the exam, and noticed an abnormality. She did a couple extra tests to make sure all was a-okay. I appreciated how she explained the situation to me, and was grateful they were checking everything out. They accepted my insurance for exams but not frames, so they happily printed out my prescription for me to take to another eyeglass store. I've had eye doctors give me a hassle for doing this before, so I really appreciated how easy they were to work with. This is a much more thorough exam than you would find at a walk-in or chain eyeglass store (Pearlevision, Sears Optical, etc.). At Castleman they are doing a medical examination of your eyes, not just testing your vision. In my opinion this is a good value and worth the slightly extra time to book an appointment. In fact (random side note), I had an acquaintance that basically had the diagnosis of his brain cancer start with an ophthalmologist's exam. If he would have gone to his usual mall optometrist, it likely would have been missed and progressed further without treatment. This place is definitely on my "recommend" list-- I'll be back (when necessary)!

    I am suspicious of their billing practices because I had the same problem twice. I have both…read morevision insurance and medical insurance. At my last exam I was told that since I had early cataracts my exam would be billed as a Medical cost not as a vision exam. I payed the $40 medical insurance copay at the time of the visit. A couple of weeks later I received a bill for $35 dollars which I inquired about and was told this was the vision exam cost. I asked why this was not sent to the vision insurance and was told that I said at the exam I wanted to pay out of pocket. That is not true, there was no discussion ever about an additional payment. I was told that this was not usual for them. I asked to get an explanation why this happened this time but have not received a promised return call with explanation. This is the second time I've gotten a billing for a covered procedure. I believe this may be an attempt to double bill patient and insurer for the same exam, possible if I had not noticed and questioned it. One time a reasonable mistake twice is suspicious.

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    Greenberg Laser Eye Center - Greenberg Laser Eye Center welcomes new patients and looks forward to providing you and your family a lifetime of eye care.

    Greenberg Laser Eye Center

    2.1(15 reviews)
    4.3 mi
    $$

    I waited for this appointment for about 2 months. The office staff, the technician, and the doctor…read morewere great, hospitable, kind, and friendly. I found the doctor from the BlueCare Network website. I called to make sure they accepted my insurance, and according to the insurance website, Dr. Greenberg is within their network. I had my primary care physician send in a global referral to satisfy the insurance requirement. I was made to sign a document with lots of information and numbers. When I started trying to understand it and asked what all that meant, the receptionist told me that it was all related to insurance and all I was going to pay was the copayment. She was very nice. Everything went fine until it was time for payment. The lady asked me to pay $251.88, it was $210.88 more than what I was supposed to pay. I made the payment because the lady said I had a deductible which I hadn't met. Then I realized that I had been to a variety of specialists before for myself and my children, neurosurgeons, otolaryngologists, ophthalmologists, etc., using the same insurance plan but never had to pay more than the copayment. The lady was rude and was raising her voice in front of other people. I was told that their billing dept. would call me. I left and called the insurance company and they told me that I shouldn't have been charged more than the copay. I went back to get a copy of the paper I was made to sign and requested to cancel all later appointments. I have had so many bad experiences in the past few years with medical professionals that I now feel helpless. The level of greed is astonishing.

    Greenberg Laser Eye Center is my new favorite office for eye care. The wait time was average as…read morethey were slightly busy I do understand. However, the hospitality and service was outstanding. I had a great time with my girl Vicki (office administrator I believe) as they led me in the right direction with my new glasses. The doctor confirmed my diagnosis and hooked me up swiftly with a pretty reasonable price for their services and products. I will be seeing them for my 3rd check up soon.

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    Greenberg Laser Eye Center

    David A Crandall, MD - opthamalogists - Updated May 2026

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