I don't expect my review to make or break this place, my only hope is that Las Rosas actually reads their reviews and do better after this.
A friend & I met for lunch today. There aren't a lot of choices in Grapeland, we were referred to this restaurant by the local florist when the place we intended to go was closed.
I ordered shrimp tacos.
They were great! I actually opened the first taco after I took a bite to look at the contents because I didn't feel the usual shrimps that are in shrimp tacos. I've never seen chopped shrimp before, but that's how it's done at Las Rosas. No complaints here. Tortillas were perfect, guacamole (while not nearly enough - roughly a tablespoon was all that was plopped on my plate for 3 tacos...) was really good and fresh, shrimp pieces were flavorful. Refried beans were yummy, I didn't try the rice (just wasn't in the mood). Everything was fresh & delicious. My friend's meal was great too, she cleaned her plate. We sat for an extended period of time chatting (the restaurant was empty so we weren't affecting business), but the waitress never came back to top off sweet tea, check if we needed anything else or to give us our checks.
When we decided to leave we went to the register to settle our tab. Our waitress was there, wearing a t-shirt that said "It's a THROAT PUNCH kind of day." Not very hospitable attire for someone serving the public but whatever. She gave me my total, I handed her my credit card and a cash tip. She ran my card then barked "Declined." I asked "Can you run it again?" In the meantime I opened my credit card app and everything was active and in order. Throat Punch barked "Declined again!" I gave her a different card. She informed me "That one was declined, too." I said "Something is wrong with your machine." At first Throat Punch said their internet was down but then said it wasn't. My friend handed Throat Punch her credit card to pay for her meal. Throat Punch said "Declined!" About that time an older woman from the restaurant approached the register and Throat Punch called her "Mom." Throat Punch held up the 4 receipts to her mother, made an exasperated noise, rolled her eyes and pointed to "Declined." REALLY?! So I held up my phone and showed Mom I had plenty of funds available to cover my meal, my credit card wasn't the issue. Throat Punch said "We have internet so it's not us." I said "We have funds, so it's not us." My friend said, "If it's not the machine and it's not our credit cards then what could the problem be?" Throat Punch gave her a really dirty look. The mood was so sour now and I felt extremely uncomfortable because of this hostile waitress. I whipped out cash and paid for our meals so we could just leave.
Sigh... funny how a single event can change everything. Even though the food was great the experience was such that I won't return - just because of that pissy, rude waitress. There was no reason for her to be as rude as she was, her attitude cost that restaurant all future business from us. read more